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Newberg Jeep Ram

Newberg, OR

4.4
1,094 Reviews
Being family owned and family operated, Newberg Jeep Ram is at your service. We specialize in making the car buying process simple. One consultant, start to finish, and our lowest price up front. There’s no need for the back and forth. We’re a BusinessLink Dealer and here for your business needs. Our new large service facility is ready to take on your vehicle fleet of all makes and models.
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2809 Portland Road

Newberg, OR

97132

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Showing 1,094 reviews

February 20, 2024

Price charged was not what was quoted. Tried to talk to the manager for weeks but never received a call back. Finally picked up my truck and manager was not in office and still has yet to More

by MURPHROB25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bailey Mills
Mar 01, 2024 -

Newberg Jeep Ram responded

Thank you for your feedback. We sincerely apologize for any inconvenience experienced. We made every effort to promptly address all concerns and worked diligently with the warranty company to minimize costs. We appreciate your understanding and hope to continue serving you in the future.

February 18, 2024

I came in for a standard oil change. Noone asked me about changing air filters. I asked for new wiper blades, but they only put on front blades, not the rear, which struck me as odd. More

by STEVE@FINETHUN.COM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mariah Telesa
February 11, 2024

Scheduled appointment to be told they don’t have parts to repair my truck. Knowing the recall that needed fixed and wasted my time. More

by FORBESMM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Omar Carranza, Mariah Telesa
Feb 12, 2024 -

Newberg Jeep Ram responded

Our customers are very important to us and we are sorry for the inconvenience. We hope to offer you better services in the future!

February 08, 2024

Rentals too expensive and hard to get. Omar was great and answered all my questions. Would like to see a better waiting area in the service area. More

by cginor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza, Bridget Hofer
February 08, 2024

They’ve gone above and beyond to make sure we were completely happy with our service. More

by dave@davef.org
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer
February 07, 2024

They don’t respect the guarantee very bad service they just want your money they don’t care about good service More

by AGONZALEZ201273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kraig Westberg, Omar Carranza
Feb 12, 2024 -

Newberg Jeep Ram responded

Our customers are very important to us and we are sorry to have let you down. Please reach out to us at kfisher@newbergdodge.com as we are unable to locate you in our system. We look forward to hearing back from you.

February 07, 2024

We wanted to buy local. It is a friendly team that wants to make your buying experience as pleasant as possible. More

by TC
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Villa, Ken Fisher
February 06, 2024

Pleasant experience from the time I called to schedule service for my vehicle up to the time the work was completed. They communicated with me throughout the process and were friendly and helpful. More

by BRANSONS1907
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mariah Telesa, Bridget Hofer
February 05, 2024

Omar and the others in the office were great. The service was done in a relatively timely manner. I was however very disappointed that, as much as it cost to fix my car, they did not wash the car More

by Kmeyers963
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza, Bridget Hofer
February 05, 2024

I think you guys did a great job thank you very much Keep up the good work More

by sunderlandmelvin25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Neligan, Ben Meade
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