
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Very professional experience! No hassle, very professional and an overall amazing experience.More than happy with the services re received! Amanda and Mike were fantastic to work No hassle, very professional and an overall amazing experience.More than happy with the services re received! Amanda and Mike were fantastic to work with! Will recommend to everyone! More
Good experience The sales staff was helpful (Amanda) and I had a good experience with Finance department. Process was relatively easy and I would recommend this deale The sales staff was helpful (Amanda) and I had a good experience with Finance department. Process was relatively easy and I would recommend this dealership to others. More
Rav 4 Purchase Outstanding and pleasant buying experience with Josh our sales person. Explained features of the vehcile, asked my wife and I how we liked the vehicle Outstanding and pleasant buying experience with Josh our sales person. Explained features of the vehcile, asked my wife and I how we liked the vehicle and answered our questions. No high pressure or 'pushy' for us to make a decision, and that was a plus for us to buy from Newbold. Highly recommend! Thanks Josh for a pleasant experience with both you and Terry in Finance! Sue was terrific as well and initiated my positive thoughts to purchase due to her phone call and answering my questions More
Great service Came in to look at new truck. Ended up leaving with a new truck upgrade. Excellent experience. Things went quickly the salesman, Micah was very knowle Came in to look at new truck. Ended up leaving with a new truck upgrade. Excellent experience. Things went quickly the salesman, Micah was very knowledgeable. More
Great price, great service Competitive prices, knowledgeable salesperson, no pressure sales. Service department helps to sell the cars here. This is our fourth new Toyota purcha Competitive prices, knowledgeable salesperson, no pressure sales. Service department helps to sell the cars here. This is our fourth new Toyota purchased at this dealer. More
We always get great service Went in for a oil change in old car, left in new car. Fell in love with Rav 4. Love the blue color and feature. Salesman was great Went in for a oil change in old car, left in new car. Fell in love with Rav 4. Love the blue color and feature. Salesman was great More
Unsatisfied customer sold van full of repairs I bought a used van from David Twigg less than a month ago. I was told when we purchased it that it had been checked in their shop, and that everythin I bought a used van from David Twigg less than a month ago. I was told when we purchased it that it had been checked in their shop, and that everything was good. However, I took the vehicle on a 4 hour trip the week after we bought it, and that is when we started having problems. The oil light came on, and then it started to overheat. We ended up pulling over and adding oil and antifreeze, and the oil light went off. After we returned home, we had to put oil and antifreeze in the van at least once a week. Within three weeks time, I was adding a half gallon of antifreeze every other day. I finally decided to take it to the Toyota dealership in town, and they quoted me for around $2,000 in repairs, which included the water pump, timing belt, a new radiator, and a tune up with new plugs. I immediately called David Twigg because our 30 day warranty was not up for another 3 days. He said that none of the needed repairs where covered under this warranty. I paid $5,000 for this van, and not even a month later I am in need of $2,000 in repairs! I feel like I was lied to about everything checking okay with the van in their shop. I will never buy another vehicle from them, and will give bad reviews to all of my friends and family so that they don't make the same mistake I did. More
Great overall experience! Damon Harkins was great-- very friendly and incredibly knowledgeable. I would recommend him and this shop to anyone! It was definitely the best car bu Damon Harkins was great-- very friendly and incredibly knowledgeable. I would recommend him and this shop to anyone! It was definitely the best car buying experience I've ever had. More
Excellent van buying experience Matt Endres was a pleasure to work with. Very knowledgeable. They had the vehicle that fit our needs in stock. Matt expertly explained many of the veh Matt Endres was a pleasure to work with. Very knowledgeable. They had the vehicle that fit our needs in stock. Matt expertly explained many of the vehicle features that were new to us. More
Great truck buying experience Our Salesman, Nick Erlinger, was very helpful and informative and got answers to our questions right away. He contacted his manager, Mike Rogers, who Our Salesman, Nick Erlinger, was very helpful and informative and got answers to our questions right away. He contacted his manager, Mike Rogers, who responded immediately and expedited our decision to purchase the vehicle from Newbold Toyota. This was one of the best purchasing experiences we have had over many years. We highly recommend anyone considering purchasing a vehicle to go to Newbold Toyota and ask for Nick Erlinger. More