Newbold Toyota

Happy Customer We came in to the dealership specifically to deal with Paula. We had just purchased a Camry from her a month before and she was wonderful to deal wit We came in to the dealership specifically to deal with Paula. We had just purchased a Camry from her a month before and she was wonderful to deal with. We were looking to buy a Highlander and, once again, she was great! She found the vehicle we were looking for with the options that we wanted. She explained the vehicle and its options in great detail. If we had questions that she did not know the answer to, she found out for us. I have never hugged a sales person after a sale, but Paula got a hug from us! She is the best salesperson I've ever dealt with and will continue to use her. Our only hang up would be that we added an aftermarket option to the Highlander through their "add on" company. We were told by the sales manager Craig that they would function just as the factory ones would. This was incorrect. Kind of a waste of money. So do your research on the aftermarket options before spending the money. Also, the vehicle was listed to have "all weather" floor mats. We once again were told by Craig that this also included the cargo area of the Highlander. It had all weather mats for all 3 rows of seats, but nothing for the cargo area. When I asked Craig about this he said I could buy one. Other than that we had a great experience and if you are looking for a great salesperson to go above and beyond, I highly recommend that you check out Newbold and ask for Paula! More

Appauled at the way I was treated by Craig - Salesman I met Joe Luczak who was very helpful with the purchase of my vehicle but the customer service from Craig(salesman) was appauling. He talked to me in I met Joe Luczak who was very helpful with the purchase of my vehicle but the customer service from Craig(salesman) was appauling. He talked to me in a way that no sales guy should ever talk to a customer. If it wasn't for Joe Luczak I would have walked right out the door. I was told on a Thursday that the car I wanted was approved and on Saturday it was sold. No phone call was made telling me if another black car was available nor was one transferred there. Craig said it was my fault because I couldn't get up there before Monday to buy the car. Even if those were his feelings he should have never blamed me 4 or 5 times in front of everyone. He knew I was selling my truck on Saturday and had a scheduled appointment on Monday. He also said to me that maybe we shouldn't do business with you. I asked for the General Manager and the issue was resolved. I won't be taking my car their for maintenance because I can't bare to look at this man anymore..... More

Bought a RAV 4 This is about our 4th or 5th purchase from Dan at this dealership. He and all of the other people we have encountered at this dealership have always This is about our 4th or 5th purchase from Dan at this dealership. He and all of the other people we have encountered at this dealership have always been pleasant to work with. I have recommended Dan and the dealership to others. I have also used the service department and will continue to use that service. More

our recent purchase of a Toyata Avalon Sonny did a terrific job in making our buying experience a pleasant one. I would certainly recommend him and the dealership to friends and family. Sonny did a terrific job in making our buying experience a pleasant one. I would certainly recommend him and the dealership to friends and family. More

Good Old Fashion Customer Service! My wife and I had a great buying experience working with our dealer rep, Dan Molitor, and the Newbold Toyota team. Dan was open and warm and worked to My wife and I had a great buying experience working with our dealer rep, Dan Molitor, and the Newbold Toyota team. Dan was open and warm and worked to get us the best deal without being pushy or overbearing. When all was settled, he worked our new car special order and followed up with us until delivery (which turned out to be earlier than expected - kudos to the Toyota factory team), to ensure we were very satisfied customers. We appreciate that our desires were listened to, and that we were treated with the cordiality and respect potential paying customers should assume...or as those of us over 40 refer to as "Good old fashion customer service!" Nice job Dan and Team Newbold. More

Mark Wakeford I consider Mark a friend as well as a salesman and this transaction was a combination of both. I greatly appreciate the information and cooperation e I consider Mark a friend as well as a salesman and this transaction was a combination of both. I greatly appreciate the information and cooperation exhibited by Mark and the others at the dealership. I will not hesitate to recommend both to anyone who is interested in the purchase of an automobile. The no pressure approach was greatly appreciated. More

Very pleased I would recommend coming in to see Paula when buying from Newbold. I had an easy going, hassle-free experience, She was very attentive, helpful, and p I would recommend coming in to see Paula when buying from Newbold. I had an easy going, hassle-free experience, She was very attentive, helpful, and personable. The manager Craig Schnaak also went above and beyond to get all the options I wanted in my price range. More

Just purchased my 5th car from Newbold Toyota Paula Louis was an excellent sales rep. She was very knowledgeable, helpful, and not pushy at all. She took a lot of time with me which I appreciate Paula Louis was an excellent sales rep. She was very knowledgeable, helpful, and not pushy at all. She took a lot of time with me which I appreciate. Matt was also very helpful with financial side of things. I love my new (to me) RAV 4. More

positive buying experience Dan has a no pressure attitude. He provides a very positive buying experience and actually listens to the customer during the price negotiation. He as Dan has a no pressure attitude. He provides a very positive buying experience and actually listens to the customer during the price negotiation. He asks a ton of good questions about your needs and makes very good recommendations based on the feedback you give him. Bottom line is that you don't "feel" like he is pushing "his" agenda during the buying process. We walked away very satisfied with our experience. More

Camry Hybrid During my initial search for a new car on the internet I came across the Toyota Camry Hybrid and was looking for more information. Dan Glaeser sent m During my initial search for a new car on the internet I came across the Toyota Camry Hybrid and was looking for more information. Dan Glaeser sent me an email asking if I had any question about them and wanted to know if I wanted to come in an learn more about them. When I arrived at the dealership Dan was friendly and professional the entire time. Dan was able to answer all my questions. I was then convinced that the Camry Hybrid was the car I wanted. Dan did everything that he could to get the car that I wanted in such a short period of time and I am grateful for that. I will recommend Dan and the Newbold team to all of my friends that are looking for new vehicle. More