Newbold Toyota

Im very happy with the price the service all the sales people Dan was great in helping and my daughter .He also was so understanding I would come back and another car from this dealer ship again thank you people Dan was great in helping and my daughter .He also was so understanding I would come back and another car from this dealer ship again thank you Barb Edwards More

Purchasing our first Toyota From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to point out the receptionist made an immediate positive impression. Very friendly, personal and appeared genuinely interested in our needs. We met Paula Louis on our first visit in the dealership and became very comfortable with her assisting us in our search for a new vehicle. She seemed very knowledgeable about the vehicles we were interested in looking at but did not pressure us in any way to make up our minds before we were ready. Unfortunately or fortunately we decided we were most interested in the new 2014 Highlander, which Toyota was still in the process of making improvements on. So Paula let us know the dealership would not have the new models in to look at until the beginning of the year. In the end we were glad we waited. When the new vehicles arrived in late January, Paula was prompt to call and spent all the time we needed to help us make the right decision on which upgrades would best meet our needs. She expertly pointed out differences in capabilities and offered helpful suggestions. When it came down to dickering over the purchase price, there really wasn't any. We came in with what we understood should be a reasonable final offer based on calculations and loan interest rates provided by USAA. Paula personally had not dealt with this process before, but willingly presented the numbers to the principles who would make the final decision. We were pleasantly pleased to see they came back willing to match or beat our offer. Deal done. From there Paula expertly took us through every detail of ordering the vehicle and completing the basic paperwork. Again we had to wait about thee weeks for delivery, but it seemed worth the wait. During closing, Matt Mohan walked us through the purchasing and financing process in minimum time and then Paula spent all the time we required to get to know the uniqueness's of our Highlander and even help us set up some of the electronics like cell phone blue tooth connections and personal seating adjustments. Overall, we would rate our experience with Newbold as exceptional. Thanks for making this a pleasant event for us. More

I've always dealt with Paula Louis in the past, and I will continue to do business with her. She is a true asset to your company! Toyota is our families choice for the best vehicle in the market. will continue to do business with her. She is a true asset to your company! Toyota is our families choice for the best vehicle in the market. More

Mark Wakeford did a great job for us! He had answers to our questions and did a good job of showing us the features of the vehicle, He also told us that we should call him anytime... even months after the our questions and did a good job of showing us the features of the vehicle, He also told us that we should call him anytime... even months after the sale... if we have any questions. He'll be glad to help in any way he can. More

It was a very good experience and they have what I wanted, they try hard to work with me so I can get the best deal for the car I wanted. wanted, they try hard to work with me so I can get the best deal for the car I wanted. More

There was no High Pressure sales from the salesman. He treated me respectfully and answered all my questions clearly. He knew the vehicle as well as the technology. I felt confident and comfortable purcha treated me respectfully and answered all my questions clearly. He knew the vehicle as well as the technology. I felt confident and comfortable purchasing from Newbold. More

The 2014 Rav4 was our 11th Toyota from Newbold--2 Rav4s, 2 Camrys, and 7 Highlanders. Mark Wakeford makes the process professional, honest, simple, and thorough. There is a level of trust my wife and I ha 2 Camrys, and 7 Highlanders. Mark Wakeford makes the process professional, honest, simple, and thorough. There is a level of trust my wife and I have in the entire Newbold staff that has been nurtured over 15 years of consistently superior customer care. Whether it is sales or service, the staff always goes the extra mile to make sure we are treated with respect and in a timely manner. Toyotas--11 in a row tells the story! More

We cannot begin to thank you enough for making our purchase so easy and so much fun! We absolutely love our beautiful Highlander! Thank you! purchase so easy and so much fun! We absolutely love our beautiful Highlander! Thank you! More

On 2/5/2014, I stopped in at Newbold Toyota to take a peek at the 2014 Camry Hybrid. The weather was really cold and the cars were snow and ice covered so I figured there would be no way that I would hav peek at the 2014 Camry Hybrid. The weather was really cold and the cars were snow and ice covered so I figured there would be no way that I would have the opportunity to test drive one under those conditions. But surprisingly, meeting sales advisor, Paula Louis, she made it possible for me to take a test drive. After returning, she was very thorough explaining all my buying options, she assured me that the my Corporate Partner Discount would be applied and it was. She also answered any questions I had. Prior to receiving the keys to my new car, Paula introduced me to the other friendly staff: her boss, the Service manager, and Robert, the finance analyst. Yes, I would recommend family and friends to Newbold Toyota and would advise them to ask for Paula. More

Service was performed on-time and all items were addressed. Waiting room is clean and I particularly liked the Starbuck's coffee! I will return to Neubold for my next service. addressed. Waiting room is clean and I particularly liked the Starbuck's coffee! I will return to Neubold for my next service. More