
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Salesman Ron Kennon was very responsive to our needs. He listened and understood what we were looking for. I had a Camry SE and enjoyed driving it for years and was always happy with the maintenance servic listened and understood what we were looking for. I had a Camry SE and enjoyed driving it for years and was always happy with the maintenance service I received at Newbold. He started the process of evaluating the value of the trade-in's early which allowed us the time to view the new cars that were on the lot. We had trouble deciding which color we wanted due to the Sun being very bright that particular day. We asked Ron if he could park the cars next to each other which was a great help in making a decision. After the test drive we finally decided the car and color we wanted which happened to be the car Ron first brought out. I think he knew what we wanted and would be happy with before we knew. We appreciated his patience and understanding as the decision process probably took a little longer than it should have. Thank you Ron for showing me the various features this car offered and answering my questions. I really appreciated your followup concerns that we were happy about the purchase after we had a chance to take it out for a long drive. Thanks again Ron. More
My 1st Toyota was 1998 Camry which was purchased is 2001. I can attest to the statement that Toyota vehicles hold their value. Fast forward to 2013 it's finally time to let go of the old and try something I can attest to the statement that Toyota vehicles hold their value. Fast forward to 2013 it's finally time to let go of the old and try something new. On Nov. 29, 2013 I purchased my dream vehicle a 2001 4Runner! The sales team @ Newbold was great! My Sales Rep Damon Harkins was professional, positive and informative. It had been a while since my last purchase and I was apprehensive about the whole process. Damon's confidence and easy-going manner addressed my concerns and calmed my anxiety. The experience was haggle free and pleasant. My experience with the Finance Rep Robert Kavran was equally pleasant. Robert was very informative and he tried several lenders to get me a good deal on a great vehicle. There was a little snag regarding the verification documents I needed to secure the loan but Robert worked with me and everything worked out fine. I would definitely recommend Newbold Toyota to my family, friends & co-workers More
Zac was extremely helpful and very courteous throughout our entire buying experience. Our first Toyota purchase went without a hitch and we are happy to have worked with one of our young Military (Zac is our entire buying experience. Our first Toyota purchase went without a hitch and we are happy to have worked with one of our young Military (Zac is a member of the IL ANG) in his civilian occupation. More
I found Terry very helpful and friendly. He made the new van purchase a very quick and pleasant experience. I would recommend this dealership, and Terry as a salesman to my friends. van purchase a very quick and pleasant experience. I would recommend this dealership, and Terry as a salesman to my friends. More
I bought my first Toyota Camry in 1991...since then I have purchased multiple Camry's and Corollas...it has been my experience that Toyota makes an excellent product...prior to my purchasing Toyotas I pu have purchased multiple Camry's and Corollas...it has been my experience that Toyota makes an excellent product...prior to my purchasing Toyotas I purchased "new" Oldsmobile and Chrysler products...not very happy with either brand...always in the shop in less than 6 weeks...since purchasing Toyotas "shop" time is essentially non-existent...save for oil changes and tire rotations...have passed my cars down through my family (have 6 children!!)...Toyotas last hundreds of thousands of miles...Extremely happy for that!!!...I purchased multiple vehicles from Terry Oliver (now retired)...purchased this 2014 Camry from Mark Wakeford...my "new" Terry...Mark appears to come from the same "mold" as Terry...he knows how to interact with the "customer"...that is...he adapts to the customer...I tend to be direct...to the point...etc...he was able to deal with this quite well...apprised Mark he will receive referrals from me as "referrals" are the life-blood of any industry!! More
Our car buying experience with Mark was excellent. He is friendly and very helpful in making sure we got the best deal for our situation, explaining our options. He made sure we understood how to use all th friendly and very helpful in making sure we got the best deal for our situation, explaining our options. He made sure we understood how to use all things included in the car and paired my iPhone to the car. Robert, the person who set up our financing, was also very nice. He explained everything to us. More
Once again, a great buying experience at Newbold Toyota and Dan Molitor. Dan is very professional, low key, and committed to the long term sales relationship. No high pressure tactics ever utilized. and Dan Molitor. Dan is very professional, low key, and committed to the long term sales relationship. No high pressure tactics ever utilized. We have bought all of our cars through Dan over the last 10+ years. Highly recommended. More
Terry treated me with the highest excellence. He was kind, courteous and helpful. He explained everything about the Rav4 I needed to know and even paired my phone to the car for me. He also showed me ho kind, courteous and helpful. He explained everything about the Rav4 I needed to know and even paired my phone to the car for me. He also showed me how the aps work in the car and he filled the tank before I left. Great guy! Thanks, Terry. More
Dealership was clean, it gave you the impression that the employees really did care about you. They made sure that all aspecdts of the deal were understood completely. I enjoyed buying a car for the first ti employees really did care about you. They made sure that all aspecdts of the deal were understood completely. I enjoyed buying a car for the first time. Matt, in finance, was very good and again explained everything in detail. More