Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Every time I go to New Bold I get great customer service from Jenny Reinhardt. On one occasion she helped me solve the problem myself. It always makes a difference and it builds trust when you know the de from Jenny Reinhardt. On one occasion she helped me solve the problem myself. It always makes a difference and it builds trust when you know the dealer is not taking advantage of you but really wants to maintain the health of your car and the relationship. I've never had to wait long at all. It is a plus to have timeliness of repair and great customer service. I am still a very happy Toyota customer. More
Sales staff was very helpful and friendly. Staff found us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a gre us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a great experience! More
Ross fixed an annoying feature on my Prius. Nobody else had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. More
I love this dealership and the people that work there. They have been so helpful, honest and have gone above and beyond in helping me purchase my new RAV4. Paula Lewis and Keith Chapman are star employee They have been so helpful, honest and have gone above and beyond in helping me purchase my new RAV4. Paula Lewis and Keith Chapman are star employees! I have been back for my regular maintenance work (ie. oil change, tire rotation) and they treat me like a celebrity. I wouldn't buy a car anywhere else! More
Paula Louis was very knowledgeable about the features of the Prius. She helped me make a decision on wich car to choose based the the features that would be important to us. She pointed out pros and cons an the Prius. She helped me make a decision on wich car to choose based the the features that would be important to us. She pointed out pros and cons and was very patient while I decided. I tend to take a long time to make up my mind and she didn't make me feel pressured. Felt we got a fair price even tho there wasn't much wiggle room from the sticker. More
Mike was very helpful and informative. I had a lot of questions and test drove several vehicles and he answered all of my questions. When it came time to deal, the process was fairly quick and I got the questions and test drove several vehicles and he answered all of my questions. When it came time to deal, the process was fairly quick and I got the SUV I wanted at a great price. Love the car and love the deal. Highly recommend. More
Nick Erlinger met us with a Large Smile and with information that we were thinking to ask to buy a car. Nick seated use at table and answer all our question for buying a car and also gave us infor information that we were thinking to ask to buy a car. Nick seated use at table and answer all our question for buying a car and also gave us information about other automobile that was available for us to pick from. Nick was very intelligent about our old car that we were turning into him. He also was very patient in explaining everything on the car that we wanted to buy. I thank he was and excellent salesman. When it is time to have a check on our new car he said to telephone him and he would be glad to help us in anyway he could. More
Newbold Toyota was my first choice when deciding where I wanted to purchase a used car from. Chip greeted me upon arrival and was very helpful throughout the entire process! We were able to find the perfect wanted to purchase a used car from. Chip greeted me upon arrival and was very helpful throughout the entire process! We were able to find the perfect car for me, a 2007 Toyota Solara. I was very pleased with the overall experience! More
They were very friendly accomodating to what I needed. They also allowed me to test drive and sat down and talked with me of what I was thinking as a buyer. They were honest and forth right with all info They also allowed me to test drive and sat down and talked with me of what I was thinking as a buyer. They were honest and forth right with all information on the car. I even worked with more then just one person because the sales rep. I was working with had to step out someone else helped me. I would refer anyone to them for sales used and/or new and also they have always been great with auto work for me as well. More