
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Quick, we’ll done service The oil change and tire rotation on our vehicle was done quickly and accurately. Waiting room was nothing exceptional, comfortable seats and a tv. Cou The oil change and tire rotation on our vehicle was done quickly and accurately. Waiting room was nothing exceptional, comfortable seats and a tv. Courtesy coffee and water available. However, if you prefer artificial sweetener instead of sugar, or if you or your spouse is a Type 1 diabetic, as mine is, bring your own sweetener, they offer none. We will be prepared at our next service appointment. More
New car service My first time with new car and I loved my sales person Amanda. Just took my car in for the 5,000? Mike checkup. The service team not only reminded me My first time with new car and I loved my sales person Amanda. Just took my car in for the 5,000? Mike checkup. The service team not only reminded me but helped me schedule my appointment very courteous More
routine maintence The people were very nice. I had a lot of things to get done and they told me it would be three hours, but it turned into almost four hours. However The people were very nice. I had a lot of things to get done and they told me it would be three hours, but it turned into almost four hours. However, my car has 190,000 miles on it and I am confident it will last a lot longer. More
Long time customer. I've been doing business with Newbold since 1992 with both sales and service. I've never had a bad experience buying cars or getting them serviced. I've been doing business with Newbold since 1992 with both sales and service. I've never had a bad experience buying cars or getting them serviced. More
Best Experience Mr. Dave was amazing. He immediately started working with me based on my needs. From communicating via text to accommodating us with an early viewing Mr. Dave was amazing. He immediately started working with me based on my needs. From communicating via text to accommodating us with an early viewing of the our truck prior to it being completed of inspections. He also worked with me in my pricing. I am an active duty spouse and my husband was in need of a new vehicle. Dave was able to make my needs and wants for this vehicle purchase possible! Thank you again. More
Fast service Called in a Thursday had an early morning appointment on Monday. Several phone calls from the service rep to keep me informed of the progress on the Called in a Thursday had an early morning appointment on Monday. Several phone calls from the service rep to keep me informed of the progress on the assessment and repairs. Over all a great experience. More
Outstanding service Josh was very helpful. We are from out of town and made the trip just to buy from Newbold. Josh was awesome and very helpful. Everything was set up wh Josh was very helpful. We are from out of town and made the trip just to buy from Newbold. Josh was awesome and very helpful. Everything was set up when we got there. Very fast and easy process. More
Great tire service I needed a new tire thanks to an ill-positioned nail. I got a good price and excellent service. I will definitely be back for replacement of the othe I needed a new tire thanks to an ill-positioned nail. I got a good price and excellent service. I will definitely be back for replacement of the other three tires when the time comes. More
Outstanding Service EVERY time Always great service here and the prices are competitive. I will continue to use this dealer for service as long as I am here. The team is also alway Always great service here and the prices are competitive. I will continue to use this dealer for service as long as I am here. The team is also always friendly. More
Scheduled service 10000 mile Service team very friendly The scheduled service was done on time as expected and will be back at 15000 miles. Jake was a great service rep. Service team very friendly The scheduled service was done on time as expected and will be back at 15000 miles. Jake was a great service rep. More