
Newbold Toyota
O'Fallon, IL
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1,568 Reviews of Newbold Toyota
Another New Toyota at a Great Location Mr. Damon Harkins was very helpful when we visited the dealership two weeks ago. He sent us emails asking about our experience. He took us on two ride Mr. Damon Harkins was very helpful when we visited the dealership two weeks ago. He sent us emails asking about our experience. He took us on two rides to the parking lot and explained to us in detail the difference between the Camry models. We purchased two vehicles from this location already and both vehicles did what we expected. We like to thank Damon for not pressing us and being a good listening for what we were looking for in a car. Outstanding salesman! More
Great Experience At Newbold I stopped in to look at pre-owned car. Nick Erlinger provided information about the car & I took it for a test drive. He told me to call if I had an I stopped in to look at pre-owned car. Nick Erlinger provided information about the car & I took it for a test drive. He told me to call if I had any questions. Good customer service. Friendly staff! I contacted him the following week & told him that I wanted to buy the car. Great experience With Mr. Erlinger & your finance manager, Brian Bechtel! More
Had car I wanted - efficient process Very friendly atmosphere. Had the vehicle wanted in the color & style I wanted. Process was easy & efficient. They had the car ready when they said th Very friendly atmosphere. Had the vehicle wanted in the color & style I wanted. Process was easy & efficient. They had the car ready when they said they would. More
Outstanding customer experience in every way One of the best auto purchase experiences in quite some time. Top to bottom. No pressure tactics. Professional across the board. Josh was simply outst One of the best auto purchase experiences in quite some time. Top to bottom. No pressure tactics. Professional across the board. Josh was simply outstanding! More
New RAV4 Lease I was very pleased with Newbold. Our lease was ending and I was going to check out my options about leasing a new car, buying a new car, or buying th I was very pleased with Newbold. Our lease was ending and I was going to check out my options about leasing a new car, buying a new car, or buying the currently leased car. Damon Harkins was the Newbold salesman that’s assisted me with my options. Damon was very professional, extremely courteous and very helpful! I could not have hoped for a better experience. Damon knew everything about my options and worked out a great deal for me. I ended up with another lease. I love the car. When we are ready to buy a second car, we are heading straight to Newbold and Damon Harkins! More
Repeat customer & new lease Great customer service; respectful of our time so they worked expeditiously but patiently spent the needed time to answer all our questions; definitel Great customer service; respectful of our time so they worked expeditiously but patiently spent the needed time to answer all our questions; definitely will return for our next vehicle needs! More
Patient and helpful. Mark was very helpful and went out of his way to find just the car with the features that we wanted. He did an excellent job of explaining all the n Mark was very helpful and went out of his way to find just the car with the features that we wanted. He did an excellent job of explaining all the new features. More
Fantastic employees Everyone one was exstreamly helpfully and answered all my questions. No one hassled me. Damon was fantastic,very fun! The staff was willing to stay la Everyone one was exstreamly helpfully and answered all my questions. No one hassled me. Damon was fantastic,very fun! The staff was willing to stay late to help me and finalize my purchase. No one pressured me to make a decision. More
Purchase new vehicle Price was ok, basically is an obligate purchase according to me, misunderstood on the dealing part, put my deposit payment before i even get to the de Price was ok, basically is an obligate purchase according to me, misunderstood on the dealing part, put my deposit payment before i even get to the dealer to see the vehicle, sale person wasnt making clear of the deal, end up had to buy the vehicle or loose my deposite. Was not a happy customers, wont recommend! More
5th New Car Buy at NB I have been buying Toyotas since 2005 and Newbold has always provided me excellent deals and service. When they stippped provividing car washes sever I have been buying Toyotas since 2005 and Newbold has always provided me excellent deals and service. When they stippped provividing car washes several yearas ago due to their car wash failing they stepped up and provided car washes at nearby car wash. I cannot say anything negative about the dealership except I believe their trade-in values are low but the overall deals are as good as any Toyota dealers in local area. great bunch of people who want your business. More