
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Efficient They got me in as scheduled and had the work completed in less time than anticipated. Plus, the waiting room had beverages, comfortable chairs and a They got me in as scheduled and had the work completed in less time than anticipated. Plus, the waiting room had beverages, comfortable chairs and a TV! More
quick and easy Easy to make an appointment, usually gets me right in. I have waited less than an hour for every appointment. Asked questions about items I wanted t Easy to make an appointment, usually gets me right in. I have waited less than an hour for every appointment. Asked questions about items I wanted to add to my car, talked with a service guy and gave me information right away. More
Horrible service First off, it seemed no one really wanted to be there. Tried to sell me to tires that had "nails" in them. One in each rear tire. Both unrepairable. First off, it seemed no one really wanted to be there. Tried to sell me to tires that had "nails" in them. One in each rear tire. Both unrepairable. Took it to a local shop, was able to fix the ONE tire that had a nail in it. The other did not have a nail. Newbold said nothing about my front tires, which were worse off then the rears BY FAR. I will never go back to Newbold, I bought the car there, but the best dealer is Ackerman Toyota. More
Great Service As Always Have had our cars serviced here since 1994. All Toyotas. Good mechanics, helpful Service Advisors, Fare Prices. Even if the location wasn't so conve Have had our cars serviced here since 1994. All Toyotas. Good mechanics, helpful Service Advisors, Fare Prices. Even if the location wasn't so convenient for me, I would buy my cars here and service them here. More
Straight forward and honest I live two hours away and they had the best deal on a 2019 Tacoma. I called in told them what I had for a trade and George called me back within 20 mi I live two hours away and they had the best deal on a 2019 Tacoma. I called in told them what I had for a trade and George called me back within 20 mins and gave me a trade in offer on my truck. I showed up and the offer stood and the deal was made within an hour! Easiest deal I’ve ever made! More
First maintenance visit Had purchased Toyota here. This was first visit for maintenance at 5,000 miles. Tire rotation. In on time and work completed quickly. Waiting area nic Had purchased Toyota here. This was first visit for maintenance at 5,000 miles. Tire rotation. In on time and work completed quickly. Waiting area nice. Courteous service by service rep More
New battery Checked in quickly and was done in a timely manner. Good service . I would recommend this to others. The staff st the counter are very pleasant and he Checked in quickly and was done in a timely manner. Good service . I would recommend this to others. The staff st the counter are very pleasant and helpful More
Quick service Oil change and tire rotation all good nice waiting area. Really hate the gates on the parking lot being closed though. Can’t walk through to look at n Oil change and tire rotation all good nice waiting area. Really hate the gates on the parking lot being closed though. Can’t walk through to look at new vehicles. Should be open during the day. More
110000 milage checkup Friendly and helpful service. Very good service record and able to recommend needed maintenance. Clean waiting area with coffee and restrooms. I know Friendly and helpful service. Very good service record and able to recommend needed maintenance. Clean waiting area with coffee and restrooms. I know that I can always trust Newbold Toyota. More
Excellent Service Caring and responsive. No issues, great value. Come here for a hassle free experience. Willing to listen to concerns and pair appropriate service p Caring and responsive. No issues, great value. Come here for a hassle free experience. Willing to listen to concerns and pair appropriate service plans and maintenance. Jim Allen was my service rep, but was not selectable below. Great job!.. More