Newbold Toyota
O'Fallon, IL
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1,560 Reviews of Newbold Toyota
Jim from Illinois Very pleased at my semi-annual service appointment. They did the complete inspection, changed oil and filters, and rotated tires. I was out of the b Very pleased at my semi-annual service appointment. They did the complete inspection, changed oil and filters, and rotated tires. I was out of the building in less than 45 minutes. Plus I was give a certificate for a free car wash. More
Quick service They did 60,000 mile check-up in a very timely manner. Service center processed my service request with a friendly smile and honored my discount coupo They did 60,000 mile check-up in a very timely manner. Service center processed my service request with a friendly smile and honored my discount coupons. More
Great buying experience 2019 Toyota Camry Hybrid My husband and I worked with Cameron Bordeaux to purchase our Camry Hybrid. I was originally looking at a Prius or a gasoline only Camry. After test My husband and I worked with Cameron Bordeaux to purchase our Camry Hybrid. I was originally looking at a Prius or a gasoline only Camry. After test driving both Cameron discussed the cars and answered our questions. He was not pushy and easy to work with throughout the shopping experience. We came back a month later to test drive the Camry Hybrid and had finally found the car we wanted. We wanted to wait a day to not make an impulse decision and do more research and Cameron understand and was not pushy. When we came back to discuss the purchase it was an organized and smooth process. After the purchase Cameron showed us how the car displays and options work and ensured we know how to use the features in our new car before we left. Thank you to Cameron and New Bold! More
Great experience Just purchased a 2018 Rav4 at Newbold. Very nice sales and finance department. Absolutely can recommend them for your vehicle needs. This is the se Just purchased a 2018 Rav4 at Newbold. Very nice sales and finance department. Absolutely can recommend them for your vehicle needs. This is the second car I have purchased from them in the past few years. Micah (sales dept) and Terry (finance dept) were efficient and personable. I would go back for another purchase. More
Technical Advice Jim Allen advised me on repairs that needed attention and presented the issues in a concise respectful pleasant manner that made decision making easy. Jim Allen advised me on repairs that needed attention and presented the issues in a concise respectful pleasant manner that made decision making easy. Thank you. More
30,000 mile service I made the appointment the day prior and the car went right in when I arrived. 45 minutes for oil change, tire rotation and checkup. No issues. I made the appointment the day prior and the car went right in when I arrived. 45 minutes for oil change, tire rotation and checkup. No issues. More
Did not fix the issue we were having with our truck. Did not fix the issue. Took our truck in for a very noticable ticking noise when driving over 40 mph and vibration. Received recommendation for tire Did not fix the issue. Took our truck in for a very noticable ticking noise when driving over 40 mph and vibration. Received recommendation for tire balance brake pads and a tune up. Truck still ticks and the technician mentions they do not hear the noise. More
Over priced service Went in for routine maintenance (oil change and tire rotation). Price was $40 higher than local garage. Granted vehicle was serviced by Toyota train Went in for routine maintenance (oil change and tire rotation). Price was $40 higher than local garage. Granted vehicle was serviced by Toyota trained mechanics but for routine service, this was way too expensive. More
Tacoma Staff was friendly and helpful. Micah worked with us to ensure we received the truck we wanted. Micah and Terry helped us with keeping the fiance end Staff was friendly and helpful. Micah worked with us to ensure we received the truck we wanted. Micah and Terry helped us with keeping the fiance end within our budget. The complete process was completed in less time than any other dealership we have previously worked with. More
Great service We always get great service when we bring in our SUV for service. The staff makes sure all are needs and questions are answered and met to our satis We always get great service when we bring in our SUV for service. The staff makes sure all are needs and questions are answered and met to our satisfaction. More