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Newbold Toyota

O'Fallon, IL

4.0
1,566 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,566 Reviews of Newbold Toyota

December 29, 2018

30,000 mile service I made the appointment the day prior and the car went right in when I arrived. 45 minutes for oil change, tire rotation and checkup. No issues. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
December 28, 2018

Did not fix the issue we were having with our truck. Did not fix the issue. Took our truck in for a very noticable ticking noise when driving over 40 mph and vibration. Received recommendation for tire More

by richterm14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
December 28, 2018

Over priced service Went in for routine maintenance (oil change and tire rotation). Price was $40 higher than local garage. Granted vehicle was serviced by Toyota train More

by Laf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Hall
December 27, 2018

Tacoma Staff was friendly and helpful. Micah worked with us to ensure we received the truck we wanted. Micah and Terry helped us with keeping the fiance end More

by laurafinley1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, Micah Miranda
December 26, 2018

Great service We always get great service when we bring in our SUV for service. The staff makes sure all are needs and questions are answered and met to our satis More

by melindafitting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
December 25, 2018

Outstanding sales team. Salesperson Amanda Hall was terrific to work with. We called in dvance and she located a car with the features we wanted and was fully prepared to cl More

by jjennetten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, Amanda Hall
December 25, 2018

Easy to work with! The Newbold team were helpful and eager to work with us. They didn't waste our time trying to oversell or distract us with different offers. They hea More

by TAMMYFILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Twigg
December 23, 2018

Great service as always. I always trust the recommendations and service from Newbold and Shawn is an excellent service advisor who communicates effectively and efficiently as More

by EAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karffs
December 23, 2018

A place you can trust. Always satisfied and never worried about false information or maintenance. A+ On everything we’ve had done on all five cars our family currently drive More

by TPAT61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Jim in Service, Mark Wakeford
December 22, 2018

Purchased new rav4 No pressure sales extremely knowledgeable and pleasant experience. Traded in my car and got a reasonable deal. I was able to complete the transaction More

by RONDA1440
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford, Robert Kavran
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