
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
30,000 mile service I made the appointment the day prior and the car went right in when I arrived. 45 minutes for oil change, tire rotation and checkup. No issues. I made the appointment the day prior and the car went right in when I arrived. 45 minutes for oil change, tire rotation and checkup. No issues. More
Did not fix the issue we were having with our truck. Did not fix the issue. Took our truck in for a very noticable ticking noise when driving over 40 mph and vibration. Received recommendation for tire Did not fix the issue. Took our truck in for a very noticable ticking noise when driving over 40 mph and vibration. Received recommendation for tire balance brake pads and a tune up. Truck still ticks and the technician mentions they do not hear the noise. More
Over priced service Went in for routine maintenance (oil change and tire rotation). Price was $40 higher than local garage. Granted vehicle was serviced by Toyota train Went in for routine maintenance (oil change and tire rotation). Price was $40 higher than local garage. Granted vehicle was serviced by Toyota trained mechanics but for routine service, this was way too expensive. More
Tacoma Staff was friendly and helpful. Micah worked with us to ensure we received the truck we wanted. Micah and Terry helped us with keeping the fiance end Staff was friendly and helpful. Micah worked with us to ensure we received the truck we wanted. Micah and Terry helped us with keeping the fiance end within our budget. The complete process was completed in less time than any other dealership we have previously worked with. More
Great service We always get great service when we bring in our SUV for service. The staff makes sure all are needs and questions are answered and met to our satis We always get great service when we bring in our SUV for service. The staff makes sure all are needs and questions are answered and met to our satisfaction. More
Outstanding sales team. Salesperson Amanda Hall was terrific to work with. We called in dvance and she located a car with the features we wanted and was fully prepared to cl Salesperson Amanda Hall was terrific to work with. We called in dvance and she located a car with the features we wanted and was fully prepared to close the deal. In a prior meeting with Amanda she demonstrated all the features of the car. The employees worked as a team to get the car ready for u s with installation of mats and transfer of license plates, etc. More
Easy to work with! The Newbold team were helpful and eager to work with us. They didn't waste our time trying to oversell or distract us with different offers. They hea The Newbold team were helpful and eager to work with us. They didn't waste our time trying to oversell or distract us with different offers. They heard what we wanted and worked to make it happen. More
Great service as always. I always trust the recommendations and service from Newbold and Shawn is an excellent service advisor who communicates effectively and efficiently as I always trust the recommendations and service from Newbold and Shawn is an excellent service advisor who communicates effectively and efficiently as he knows I have a busy schedule. More
A place you can trust. Always satisfied and never worried about false information or maintenance. A+ On everything we’ve had done on all five cars our family currently drive Always satisfied and never worried about false information or maintenance. A+ On everything we’ve had done on all five cars our family currently drives. All Toyota’s. More
Purchased new rav4 No pressure sales extremely knowledgeable and pleasant experience. Traded in my car and got a reasonable deal. I was able to complete the transaction No pressure sales extremely knowledgeable and pleasant experience. Traded in my car and got a reasonable deal. I was able to complete the transaction in three hours. More