
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
JEANINE IS OUTSTANDING Helpful service technician. Miss the on site carwash. I apperciate the coupons for savings sent to me and the reminders for service when it is time. Helpful service technician. Miss the on site carwash. I apperciate the coupons for savings sent to me and the reminders for service when it is time. Pleasant waiting area. More
Quick and Efficient We went into the Newbold Toyota service center about a half hour early hoping to get in A little early and be on our way. They quickly took the car We went into the Newbold Toyota service center about a half hour early hoping to get in A little early and be on our way. They quickly took the car in and we went to the waiting area and before we knew it, they came to say they were finished-what a pleasant surprise! More
Wifi and good attitude I like servicing my car hear. Knock on wood but 100K miles and no problems yet on my Avalon. Nice waiting area with WIFI. Prices seem reasonable wi I like servicing my car hear. Knock on wood but 100K miles and no problems yet on my Avalon. Nice waiting area with WIFI. Prices seem reasonable without gouging. More
Extended Tune-up and Rental When I had to take my car into the shop for a few things (normal maintenance, some recalls, & an external trim issue), I planned on renting a car. I When I had to take my car into the shop for a few things (normal maintenance, some recalls, & an external trim issue), I planned on renting a car. I called ahead and mentioned this, so they would have something on hand. After I got there and talked to the folks, they offered to pay for the rental car entirely, while they took care of my car. With the understanding that they could have just made a quick buck (and had me pay for it), I appreciate that they went out of their way to do this. More
top notch I arrived early and they still got me right in. I was in and out in under an hour for an oil change and tire rotation. Well done !! I arrived early and they still got me right in. I was in and out in under an hour for an oil change and tire rotation. Well done !! More
Service Shawn was very helpful. He got all the technician I needed to do the inside and outside coatings. Would definitely recommend the service and your deal Shawn was very helpful. He got all the technician I needed to do the inside and outside coatings. Would definitely recommend the service and your dealership. More
Excellent I had excellent service . Staff were respectful and courteous . I have been coming to Newbold for cars and services for over 20 years and would highl I had excellent service . Staff were respectful and courteous . I have been coming to Newbold for cars and services for over 20 years and would highly recommend More
General maintenance Employees are always friendly and explain in full detail, as a widow I place a lot of trust and advice that is given me thru the dealership. Employees are always friendly and explain in full detail, as a widow I place a lot of trust and advice that is given me thru the dealership. More
Car buying experience My husband and I were very impressed with the attention and patience of the 2 sales people we dealt with. Josh and Amanda worked together to assist wi My husband and I were very impressed with the attention and patience of the 2 sales people we dealt with. Josh and Amanda worked together to assist with the recent purchases of our Rav4 and Highlander. We feel like we got a fair deal on our trade-ins and finance worked to find us a very good rate. I truly believe it was one of the best car-buying experiences either of us has ever had. More
Service was easy peasy The staff was very friendly and made me feel at home. We had access to a coffee machine which produced a fine cup of java. I brought my Toyota in for The staff was very friendly and made me feel at home. We had access to a coffee machine which produced a fine cup of java. I brought my Toyota in for the 10,000 mile maintenance and it was efficiently serviced. My car was ready after approximately 35 minutes. I will return here when I need to do so. More