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Newburgh Toyota

Newburgh, NY

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1,049 Reviews

218 Route 17K

Newburgh, NY

12550

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1,049 Reviews of Newburgh Toyota

July 25, 2013

Easy negotiation over the internet- good response time and answered all of my questions in detail. Great price and great customer service. Overall very positive buying experience. More

by worledge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Rivera
Aug 05, 2013 -

Newburgh Toyota responded

Thanks for your purchase! Our Internet Department is always complimented on how fast they respond tour customers inquiries. They love helping people and always try to go above and beyond whenever they can. Sincerely, Frank Fabiano Gen Sales Manager

July 21, 2013

Nice , friendly sales woman.( Katie Mullins ) No pressure was put on me the entire time. I felt comfortable with the dealership and look foward to servicing the vehicle there. More

by BaileyHorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
buccahead2003@yahoo.com
Aug 05, 2013 -

Newburgh Toyota responded

Congratulations and thank you for your purchase! Its always great to hear feedback on our Product Specialists and we are very glad you enjoyed working with Katie. We look forward to seeing you at our new location for Service in the future or to purchase your next vehicle. Feel free to stop in and say hello! Sincerely, Frank Fabiano Gen Sales Manager

July 20, 2013

Last year, I had a problem with the rear differential. This dealership had my truck for a week to fix it. They even told me that Toyota TRD was there to look at it. After a week, my truck was repaired. 16 More

by jack413
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Aug 05, 2013 -

Newburgh Toyota responded

Mr. Weed, We received your review of our Service Department and I have to say on behalf of the Management and staff here at Newburgh Toyota Scion, I truly apologize for what transpired. We made a mistake with your vehicle and take full responsibility for your dissatisfaction at the events around 7/18/2013. I was informed by my Service Manager, Tony Bulzomi that he dispatched a flat bed to bring your Truck back here so that we could make things right and repair your vehicle, but upon its arrival, we learned that you had already purchased a new truck. We wish you well with your new purchase and just wanted you to know that we again take responsibility for the issues you faced. Should you give us the opportunity in the future to either Service or Purchase a vehicle from us, we will endeavor to do all we can to regain your trust in our Dealership. Sincerely, Frank Fabiano Gen Sales Manager Newburgh Toyota Scion

July 17, 2013

I can truly say that Eduardo Ortiz never seems to fail me. I came in for a service appointment and I asked for help with my bluetooth hook up. He was very kind and helpful. He guided me through it and tau More

by heavenlypeace3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Jul 18, 2013 -

Newburgh Toyota responded

Thanks so much for the kind words regarding Eduardo. We are so very happy that your experiences here have been great and look forward to keeping it that way. See you at our new location! Sincerely, Frank Fabiano Gen Sales Manager

July 17, 2013

TOM IS A GREAT SALESPERSON. HE'S VERY PROFESSIONAL AND VERY WELL KNOWLEDGEABLE ABOUT THE VEHICLE. WE WERE NOT REALLY PLANNING TO BUY THE TOYOTA RAV4 LIMITED BUT BECAUSE OF TOM'S CONVINCING SALES WE More

by cmanalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Relyea
Jul 18, 2013 -

Newburgh Toyota responded

THANKS and Congratulations on your New RAV4 Limited!! We are so glad you had a great experience here and thanks for the kind words about Tom and myself. When you come in for your scheduled service at our new location.. please stop in and say hello! Sincerely, Frank Fabiano Gen Sales Manager

July 16, 2013

We had a great experience from the moment we were kindly greeted at the door to the moment we picked up the truck. I was impressed with the level of professionalism that each person exhibited. Maureen went More

by tstufano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2013 -

Newburgh Toyota responded

Congrats on your truck and thanks for the kind words! I am glad that your experience was memorable and pleasant which is what we strive for every day. We look forward to seeing you at our new location and are very glad you feel good about recommending us! Sincerely, Frank Fabiano Gen Sales Manager

July 13, 2013

From the moment we walked into the showroom we were greeted by very nice people. There was no high pressure sales but they were very knowledgable and Maureen was great as she knew the vehicle and was More

by lizzygirl22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2013 -

Newburgh Toyota responded

Congrats on your new vehicle! Your experience is what we strive for here. No games, no pressure.. Just an honest desire to do right by our customers and make your buying experience a memorable one. We appreciate the kind words for Maureen and Bobby and look forward to seeing you at our new location for your scheduled service or when you are ready to purchase again in the future. Sincerely, Frank Fabiano Gen Sales Manager

July 11, 2013

I was called by Eduardo to see if I was interesting in rolling over my currently leased RAV4. I went to the dealership and was treated very nicely by Eduardo. We discussed possibilities and agreed on a ne More

by sheilaornstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
July 11, 2013

Eduardo contacted me and was totally honest with his offer to buy my truck or work a trade for a new one. We bought this vehicle in 2010 so that we could carry our grand children but the car seats requi More

by 58chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Jul 18, 2013 -

Newburgh Toyota responded

Hi Stephen and again.. Congratulations! We were happy to help you and so glad everything worked out to your satisfaction. Eduardo and Bob are truly fantastic with our customers and I appreciate the kind words about myself as well. We look forward to seeing you in the future and remember to stop by at our new location across the street from Stewart!! Sincerely, Frank Fabiano Gen Sales Manager

July 10, 2013

Our neighbor told us about your dealership when they Our neighbor told us about your dealership when they found their used car there. I found Toyota of Newburgh to be a pleasant experience. We were loo More

by bettymiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2013 -

Newburgh Toyota responded

We are so glad that word gets around and you were recommended to us. welcome to our extended family and Congrats on your purchase! John is always great with our customers, his demeanor and knowledge is a terrific asset for us. We look forward to seeing you for service in the future at our new location. Sincerely, Frank Fabiano Gen Sales Manager

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