
Newburgh Toyota
Newburgh, NY

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1,049 Reviews of Newburgh Toyota
As I stated earlier: The one & only reason we bought As I stated earlier: The one & only reason we bought the Camry from you was "Eduardo". He came over from service to help us out as you guys were ver As I stated earlier: The one & only reason we bought the Camry from you was "Eduardo". He came over from service to help us out as you guys were very busy that day. He knows his cars & knows how to deal with people. More
Eduardo Ortiz is the definition of quality sales and leadership. I am beyond impressed with his professional and prompt assistance. He went above and beyond what I would expect from any dealership and I leadership. I am beyond impressed with his professional and prompt assistance. He went above and beyond what I would expect from any dealership and I will be personally and highly recommending him to my personal network of friends and family. More
Hello.... I am writing to compliment Eduardo Ortiz for Hello.... I am writing to compliment Eduardo Ortiz for his excellent professionalism, courteous and friendly demeanor. He is an asset, in my belief t Hello.... I am writing to compliment Eduardo Ortiz for his excellent professionalism, courteous and friendly demeanor. He is an asset, in my belief to your dealership. I, myself did not buy a car but I was with my sister(Nelly)when he sold the Corolla to her and I was impressed with his dealing with her and with me, just an outsider... He was excellent!!! I was impressed, totally. I will recommend your dealership, in specific, Eduardo to anyone I know that wants to buy a car and PLEASE.....don't let him go!! Thanks again for a memorable and pleasant experience for my family!! Millie More
Best customer service ever!!! As soon as I walked in with my wife Eduardo greeted us and took really good care of us I wasn't even expecting on buying a car but I ended driving out with a Toyota corolla type my wife Eduardo greeted us and took really good care of us I wasn't even expecting on buying a car but I ended driving out with a Toyota corolla type s. Once again best Customer service ever really happy I will be buying another car there very soon More
The sales experience/overall experience was great. The sales experience/overall experience was great. Salesman (Nick)and staff were very friendly and knowledgeable. The car was NOT detailed, as the The sales experience/overall experience was great. Salesman (Nick)and staff were very friendly and knowledgeable. The car was NOT detailed, as the detail employee was not at work the day we purchased the car, (today, 7/21) and we were not told this, until after we were leaving and checking out the car which was not spotlessly clean. There were a number of yellow spots on the exterior, as well as smudges and some sort of substance on the bottom of the chrome under the driver door. There was sticky plastic wrapping left under the back of the passenger's seat. There was dirt on bottom side of driver's seat and footprints on driver's floor mat. The windows were not clean, especially where the MSRP sticker was removed from the window. The sideview mirrors were smeared. More
Newburgh Toyota was the second Toyota dealership we went to when looking for our new car, and after buying a car from them we'll never go anywhere else. We were extremely impressed by their customer servic to when looking for our new car, and after buying a car from them we'll never go anywhere else. We were extremely impressed by their customer service and how hard they worked. When we first went to look at the Yaris we ended up buying, Maureen was very helpful and wasn't pushy at all. Before we could even ask for the carfax she had them printed for us. When we went back to test drive the Yaris, we met with Stephen who was also extremely friendly and helpful. Again, we never felt pressured and we were extremely impressed with his customer service. Mike in finance was also amazingly helpful! We had very little credit so he had to work hard to find a bank that was willing to work with us. He ended up finding us an excellent deal. The three of them made our car buying experience very pleasant. They worked hard to do what ever they could for us and always were friendly and smiling. We will definitely be purchasing our next vehicle from them. Thanks so much again guys! You're the best! More
I had not been to this dealership before and was very pleased with the service I received. My sales person, Eduardo Ortiz, was extremely knowledgeable, courteous and able to answer all my questions. He i pleased with the service I received. My sales person, Eduardo Ortiz, was extremely knowledgeable, courteous and able to answer all my questions. He is the most pleasant young man I have had the pleasure to meet in this process of purchasing a new vechicle. He is an asset to the company. I shall most certainly "brag" about the sales person and the dealership. The lot had numerous cars both new and previously used. A large selection to chose from. I went to this dealership because it is a member of the Triple A car buying program. I shall always recommend this dealership and salesperson to all my family members and friends. Thank you, Nelly More
My wife and I came to Newburgh Toyota Scion just to look. I had seen a Scion iQ at another dealer, but wanted it in red and disliked the Lava color. I had driven an iQ at another dealer, but they only had I had seen a Scion iQ at another dealer, but wanted it in red and disliked the Lava color. I had driven an iQ at another dealer, but they only had one car, in silver. The color samples were not satisfactory, so I told the other dealer I would not buy. I made some calls and found that Newburgh Toyota Scion had several colors in stock. We made an appointment to see what they looked like and met Maureen. Maureen patiently showed us the cars. She never tried a hard sell (it would not have worked). She had a great sense of how to address questions and just do what was necessary to show the cars in their best light. Little by little Maureen and these cute little cars changed my mind and - on the same first visit - I purchased an iQ. I wouldn't have bought if Maureen had not taken the time to move the cars so we could see them in the best light. She let us make up our minds and we came to love what we saw. It was two factors: Maureen who was a pleasure to deal with, and Newburgh Toyota that made the investment to have the car in stock so I could appreciate it and change my mind about the color. Steven Habiague More
I have been a loyal Nissan customer for many many years and never even considered switching brands until this purchase. One day on the way home from work I happened to stop at Newburgh Toyota and walked in and never even considered switching brands until this purchase. One day on the way home from work I happened to stop at Newburgh Toyota and walked into the showroom and was greeted by Maureen. Since I had never considered a Toyota before my knowledge of the product was lacking but Maureen clearly explained to me what the options were for the various Sienna models so I could choose the one that best fit my needs. She then proceeded to bring me to the exact model I was interested in and explained every last detail about the car. I was definitely interested in the car at that point but the color I wanted wasnt on the main dealer lot but Maureen quickly obtained it from the dealers secondary lot so I could see it in person. Given my close proximity to the dealer (1 exit away) when I took the vehicle for a test drive I was able to stop by my home and show my wife the vehicle. We have a newborn so it was impossible for us to both go to the car dealer at the same time so this was a true convenience and time saver. Maureen proceeded to explain every last detail she had just explained to me to my wife. Until I met Maureen I have never had an experience with a care sales person where they took the time to really explain the vehicle I was interested in, did not try and oversell me on a model I didnt need and just go the extra mile to accomodate me and my family. I can now honestly say after this experience that my loyalties have switched to Toyota and this dealership and the next time I need a car Maureen will be the first person I go an see. More
Working with Eduardo Ortiz was a delightful and refreshing experience. His care and attention to our needs and price range was evident from the very beginning. He conducted himself as a qualified refreshing experience. His care and attention to our needs and price range was evident from the very beginning. He conducted himself as a qualified professional with optimal efficiency and knowledge. His ability to explain all details regarding the purchase with no ambiguity was exemplary. I will definetly recommend this dealership to family and friends. It is obvious that the owners understand and appreciate the value of having sales representatives of noble character and integrity on their team. Thank you, Mr. and Mrs. Samuel Sanchez More