Newburgh Toyota

I purchased a Certified used Toyota Sienna in June, and in August had to have all four brake rotors resurfaced. They were warped. Amazingly, the brake pads were brand new, so the dealer clearly installed in August had to have all four brake rotors resurfaced. They were warped. Amazingly, the brake pads were brand new, so the dealer clearly installed new pads over bad rotors just to move the vehicle and "pass" the 160 point Certified Vehicle inspection. I was on vacation, and had to take the vehicle to a Toyota dealer while away, at the cost of $385.00 to fix the brakes. Upon my return, I contacted Newburgh Toyota. They did not respond. So I filed a complaint with Corporate Toyota. I was told there was nothing Toyota could do. It was between myself and the dealer. What is the point of the "160 point" inspection process? It means nothing. I will not purchase a Certified Toyota again, and I will never again work with Newburgh Toyota Scion in New Windsor, NY. More

This was my first car purchase. Newburgh toyota made it a non-stressful experience. I didn't feel pressure to buy and felt I was was given a very good deal if I chose to give my business. I also liked that I non-stressful experience. I didn't feel pressure to buy and felt I was was given a very good deal if I chose to give my business. I also liked that Ira was very knowledgable when it came to any questions that I had. More

I emailed the dealership about financincing and was contacted by kristen in a fast and curtious manner. I set up an appointment for 6:30 pm when I showed up they had my name on a board and were ready contacted by kristen in a fast and curtious manner. I set up an appointment for 6:30 pm when I showed up they had my name on a board and were ready to help me. Chris Dethomas was awesome and so was frank fabiano. I feel they really went the extra step to get me affordable payments that I am comfortable making on a monthly basis. That to me goes a long way they showed they cared about the customer. I will definitely buy another vehicle from them when the time comes they are as honest as they can be, remember it's a business too and there to make money but by all means not out to gouge people in need of a nice new affordable vehicle. There were no sales pitches just up front let the vehicles speak for themselves going on I appreciate that a lot. I would like to thank Kristen, Chris, and Frank sincerely. More

We just purchased a 2011 Toyota Sienna from Toyota of Newburgh. Nelson Rivera our salesman was outstanding. Being a past owner of a 2009 Sienna I thought the vehicle was basically the same. I was wrong. Newburgh. Nelson Rivera our salesman was outstanding. Being a past owner of a 2009 Sienna I thought the vehicle was basically the same. I was wrong. Nelson pointed out the many new features and explained them to us in great detail. From the time we walked through the door Nelson was there from start to finish addressing any issues or questions we had. After the sale was completed Nelson informed us if we had any questions at all or needed help setting our phone up or any issues to bring the vehicle in and he will help us! Nelson gets a A+ rating from us! Andy K More

Our experience with the people at newburgh toyota was Our experience with the people at newburgh toyota was very good. They made purchasing our new Venza a very pleasant experience. Everything went quick Our experience with the people at newburgh toyota was very good. They made purchasing our new Venza a very pleasant experience. Everything went quickly and smoothly, and we are happy with our new venza. Chris, Frank And Lynn were all very professional and friendly. You need more people like them. This was our second purchase here. regards, tom devito More

My husband and I had a great experience in purchasing our 2011 Prius at the Newburgh Toyota. As we sat and negotiated the deal we were looking for, we had that very discussion as we waited for our sales rep 2011 Prius at the Newburgh Toyota. As we sat and negotiated the deal we were looking for, we had that very discussion as we waited for our sales rep to have our sale approved. We were commenting to each other on the whole feeling of the dealership. It was relaxed and friendly and in turn made us feel at ease and comfortable to sit there. We also felt that way when sitting with finance. Overall we were happy we were able to get the car we wanted at a monthly price we could work into our budget. Thanks to all. Shirley Cartagena & Jose Domenech More

I had a good experience at Newburgh Toyota. They had the car I wanted and allowed me to test drive it several times. John was very nice,patient and low key. No big pressure, which I liked. It was overall car I wanted and allowed me to test drive it several times. John was very nice,patient and low key. No big pressure, which I liked. It was overall, a good experience. I would but from this dealer again. More

Chris was the best car salesman that we have ever dealt with! He displayed excellence in professionalism, knowledge, and customer care! The dealership and service area were very clean and everyone was ve with! He displayed excellence in professionalism, knowledge, and customer care! The dealership and service area were very clean and everyone was very pleasant and welcoming! More

About as smooth as buying a new car can get. From Internet price quote, meeting the sales rep. and arranging financing it couldn't have been better. Definitly a recommended dealer. Internet price quote, meeting the sales rep. and arranging financing it couldn't have been better. Definitly a recommended dealer. More

the thing that we enjoy the most was that they listen to what we wanted. They took the time to show us the truck that we were looking for and they did not push us. we would recommend John Cassey and the s what we wanted. They took the time to show us the truck that we were looking for and they did not push us. we would recommend John Cassey and the staff at Newburgh Toyota to anyone looking for a Toyota with out hesitation. We would like to thank the staff for their concerns about our purchase. More