Newins Bay Shore Ford

Customer friendly. Signs customer in upon arrival - no wait Customer friendly. Signs in customer in upon arrival - no wait times. Excellent service. Employees were very friendly and attentive to what I was expl Customer friendly. Signs in customer in upon arrival - no wait times. Excellent service. Employees were very friendly and attentive to what I was explaining about my Ford Edge. More

Honest and No Pressure We traded in our Edge for an Explorer. Matthew was knowledgeable, honest, and we did not feel pressured to make a decision. After 3 visits to the de We traded in our Edge for an Explorer. Matthew was knowledgeable, honest, and we did not feel pressured to make a decision. After 3 visits to the dealership... we made sure to find Matthew to help us complete our deal. He reached out to let us know that there were incentives and we knew he was looking to help us make the best decision. Thanks Matthew! More

Enjoyable All the individuals with whom I interacted were very professional. Everything involved in the sale was clearly explained. There were no hidden fees All the individuals with whom I interacted were very professional. Everything involved in the sale was clearly explained. There were no hidden fees or mystery calculations. More

Oil Change The Service Advisor, Marty Jacobs, was personable, efficient and thorough in taking care of all of the required documentation in regard to my recent v The Service Advisor, Marty Jacobs, was personable, efficient and thorough in taking care of all of the required documentation in regard to my recent visit for an oil change. The oil change was performed and finished in the time period Mr. Jacobs told me and other items were noted for consideration. George in the car wash area did a thorough job in washing my suv and it looked like the day I bought it. Great job by everyone involved! More

The best service EVER and most friendliest people ! I must thank Kenny the service manager for being so kind. I came in with no appointment and he accommodated me. They serviced my car within 20 minutes I must thank Kenny the service manager for being so kind. I came in with no appointment and he accommodated me. They serviced my car within 20 minutes and in the meantime I spent talking to all the service advisors and the techs and they were all so sweet. I felt like family! Thank you again Kenny and your team I will now be bringing my car to you in the future ! :) More

Quick and simple Brought my car in for a service and a recall and it was done quickly! Nelson Stickney was who wrote my car up. He was very professional. Brought my car in for a service and a recall and it was done quickly! Nelson Stickney was who wrote my car up. He was very professional. More

Service work Your service writer was very knowledgeable. He explained to me about the recalls on my vehicle and how my service contract works. They change my oil a Your service writer was very knowledgeable. He explained to me about the recalls on my vehicle and how my service contract works. They change my oil and did recalls in one hour. You have a nice room to wait in while my car was being worked on. More

Very bad Was not happy, was told something was wrong then told another part was bad. Cost me $1600 for a fuel issue. The labor hours were extreme. Attitude fro Was not happy, was told something was wrong then told another part was bad. Cost me $1600 for a fuel issue. The labor hours were extreme. Attitude from the service rep More