Newins Bay Shore Ford

Another great experience! We have been doing business with Newins for many years, purchasing, leasing & servicing our vehicles from them. The sales staff are knowledgeable, ans We have been doing business with Newins for many years, purchasing, leasing & servicing our vehicles from them. The sales staff are knowledgeable, answer all your questions, & never pressure you into anything. We have our vehicles serviced here as well, whether regular maintenance or for any issues that may arise. The Service Dep't. staff listen to what your issue is & are always able to provide helpful information. We know when we leave that whatever was done was done correctly. With other dealerships nearby, we could easily do business elsewhere, but the years of our experiences with Newins keeps us returning. More

Sales Representative Personable, great people to work with . The service goes beyond the purchase. I had a terrible experience with Sayville Ford many years ago, until I Personable, great people to work with . The service goes beyond the purchase. I had a terrible experience with Sayville Ford many years ago, until I found Newins. Would recommend highly . More

Newins Ford- An Outstanding Dealership Chris Belesi and Tom Siraco, went above and beyond to help us. They made sure that everything went smoothly during every step of our sales transaction Chris Belesi and Tom Siraco, went above and beyond to help us. They made sure that everything went smoothly during every step of our sales transaction. They are both outstanding members of the Newins Sales team. They definitely helped with the transition into my new Edge. I would highly recommend them to everyone. Louisea Miers-Martin was extremely helpful to us when we came to the service department. She listened to our concerns and helped us with our service issues. Xavier Stickney was also helpful with setting up our Fordpass system. More

vehicle service Great department friendly and follow up. I am not easy to schedule but they helped me find an opening that was not previously available on short not Great department friendly and follow up. I am not easy to schedule but they helped me find an opening that was not previously available on short notice. More

New 2019 Escape lease The entire experience was excellent. Matt Brooks made sure that everything was smooth and hassle free through the entire sales transaction of my new The entire experience was excellent. Matt Brooks made sure that everything was smooth and hassle free through the entire sales transaction of my new vehicle. I highly recommend this dealership. More

Great job and helpful staff Staff was friendly and helpful in recommendations for service needed. When I explained what my car was doing or sounded they understood and gave advic Staff was friendly and helpful in recommendations for service needed. When I explained what my car was doing or sounded they understood and gave advice as to what it might be. Very professional. Work was completed in a reasonable amount of time. More

Can I trust them? I am a repeat customer at Newins. I got a recall for my vehicle. I had no problem scheduling the work, and was told it was a 2 hour job. Once I arr I am a repeat customer at Newins. I got a recall for my vehicle. I had no problem scheduling the work, and was told it was a 2 hour job. Once I arrived for my appointment, I was told, again, 2 hours. 3.5 hours later, I called and was told that it wasn't ready, and "that is all I can tell you but I will have your rep call you back in 5 minutes." Received no phone call. Had one last opportunity for a ride, so I had to take it. I got to dealership by 1 p.m., 4 hours after I dropped it off. I still could not get a straight answer. Last detail was that it would be awhile because "it was a very complicated job." I asked for a manager. No one appeared, but suddenly, my car was ready. I will say that I have not much confidence that the work was done well, or if it was done at all. All I wanted was an honest answer and I got the run around in addition to being inconvenienced. Did I express my concerns? Yes, I did. I even submitted the details in writing. I have yet to receive any follow up. More

Courtesy Vehicle pickup Jennifer Bladen was great-scheduled me and got me my vehicle in a professional manner and vehicle was as ordered and promised, great dealership, excel Jennifer Bladen was great-scheduled me and got me my vehicle in a professional manner and vehicle was as ordered and promised, great dealership, excellant More