Newins Bay Shore Ford

on point Tom has been our guy for four cars. From explorers to Escape to Edge all fantastic products, my favorite Platinum Explorer now Titanium . And the s Tom has been our guy for four cars. From explorers to Escape to Edge all fantastic products, my favorite Platinum Explorer now Titanium . And the service dept. just fantastic.!!!!! More

excellent My salesperson Phil was great. He explained everything about the car and wasn’t pushy about me buying the car. Actually that is why I chose to purcha My salesperson Phil was great. He explained everything about the car and wasn’t pushy about me buying the car. Actually that is why I chose to purchase the car through this dealership. Phil was pleasant to deal with and will be back to buy a new car In 3 years again . I will highly recommend Phil at Newins. More

Disappointed - My 2019 Ford Escape is 4 months old. The steering is making a loud whining noise. The mechanic claims nothing is wrong w/the car that is the motor m My 2019 Ford Escape is 4 months old. The steering is making a loud whining noise. The mechanic claims nothing is wrong w/the car that is the motor making that noise. I do not feel that a brand new car with only 4000 miles on it should be making that noise. The car didn't always make that noise it just started a week or so ago. So with that said I took time off of work since I was told they only do maintenance on Saturday sat there for two hours to be told there is nothing wrong w/the vehicle. More

20K Mile Service Brought my 2017 Explorer in for a 20K mile service. Works package, plus new wiper blades. Quick and painless, and the service was completed in less th Brought my 2017 Explorer in for a 20K mile service. Works package, plus new wiper blades. Quick and painless, and the service was completed in less than 1.5hrs while I waited in the new customer service lounge. Couldn't be happier. More

Fabulous Grabber Mustang Everyone on the front counter was perfect. Louisa was my service adviser. she took care of anything i needed. she offered me a loaner / rental vehicle Everyone on the front counter was perfect. Louisa was my service adviser. she took care of anything i needed. she offered me a loaner / rental vehicle . she had it pulled around and cleaned and gas up for me . she asked if there was anything else she could help me with . she called / texted me the vehicle was done , i went to pick up , my car was washed and vaccumed , the vehicle was repaired correct , thank you everyone at Newin's Ford. More

Recall passenger air bag. The airbag was in stock when I called to schedule service. I was able to schedule service at my convenience, dropped off car, recall completed in one The airbag was in stock when I called to schedule service. I was able to schedule service at my convenience, dropped off car, recall completed in one hour. Easy in and easy out. More

Never knew I wanted an SUV! All the pressures and negative feelings about new car leasing dissolve under the knowledgeable and pleasant skills of Matt Stickney. He located an ing All the pressures and negative feelings about new car leasing dissolve under the knowledgeable and pleasant skills of Matt Stickney. He located an ingot silver 4wd Escape with every single specification I wanted, including shift type, and handicap/medical needs,eg.- heated steering wheel, and special door configuration. I traded a Lincoln for the Escape and a smoother ride, no turbo lag, and better mileage. More

Amazing experience Probably the best buying experience I've ever had. Mike was my salesperson and made the process so easy. He was a very down to earth guy who had a gre Probably the best buying experience I've ever had. Mike was my salesperson and made the process so easy. He was a very down to earth guy who had a great anwser to every question. I asked. He made the who process so enjoyable and easy. I would definitely recommend buying a car from mike velilla. Such a great price for a great car. More

No typical salesperson pressure tactics. 6th new car purchased at Newins. Best sales force. Non-pressure sales and sales personnel are knowledgeable about the vehicles they sell. Ease of pick 6th new car purchased at Newins. Best sales force. Non-pressure sales and sales personnel are knowledgeable about the vehicles they sell. Ease of pick up of the new car. More

Service Great service department Work done clean neat and in a reasonable amount of time , joe was very helpful and nice to deal with , and very pleasant Great service department Work done clean neat and in a reasonable amount of time , joe was very helpful and nice to deal with , and very pleasant More