Newins Bay Shore Ford

Oil Change Took my sons car in for an oil change, he waited for it. Everyone there was very friendly and helpful. always feel comfortable when i bring my car the Took my sons car in for an oil change, he waited for it. Everyone there was very friendly and helpful. always feel comfortable when i bring my car there. More

Very Nice & Fast service The guys at the desk were so nice, I was worried b/c it was a holiday weekend and heard that they were under staffed, But i was showed to the very com The guys at the desk were so nice, I was worried b/c it was a holiday weekend and heard that they were under staffed, But i was showed to the very comfortable waiting area and they had me done in a little over an hour! I would absolutely go back to Newins! Thank you More

Excellent Sales & Service Team Top to bottom an incredible sales and service division. I bought my suv at Newins and have only had service done at Newins. Professional all the way a Top to bottom an incredible sales and service division. I bought my suv at Newins and have only had service done at Newins. Professional all the way around. More

Service was good. While the service was done on time and efficient, I had to bring the car in on a weekday as they do not have senior, more trained technicians working While the service was done on time and efficient, I had to bring the car in on a weekday as they do not have senior, more trained technicians working on Saturdays. They will only provide oil and lube services on Saturdays. If that is the policy, Newins should offer loaner cars that have to wait until Monday to be serviced. More

great Michael was great to deal with also jeannie as well,very easy to deal with no b/s got down to what i wanted,price did not change when we got there tr Michael was great to deal with also jeannie as well,very easy to deal with no b/s got down to what i wanted,price did not change when we got there truck was outside that i requested. More

No hassle, customer friendly, courteous. It was a hassle free experience. Previous purchases were from different dealers. None that I would be comfortable recommending. That's not the case he It was a hassle free experience. Previous purchases were from different dealers. None that I would be comfortable recommending. That's not the case here, I would recommend them. More

Awesome Dealership This dealership and its employees are extremely considerate to your needs. They are always honest and so fair. No game playing. Great Experience work This dealership and its employees are extremely considerate to your needs. They are always honest and so fair. No game playing. Great Experience working with Tom Siraco to get my new truck. He was very attentive to everything I was looking for and got me everything that I wanted in the new vehicle. More

Excellent service and very pleasant staff no surprises and pleasant service, on time for returning vehicle and was kept involved every step of the way for the service. will return next time. no surprises and pleasant service, on time for returning vehicle and was kept involved every step of the way for the service. will return next time. More

2018 Expedition I live 30 minutes from this dealership I bypass 4 Ford dealerships along the way just to do business with Newins Ford. Previously dealt with another I live 30 minutes from this dealership I bypass 4 Ford dealerships along the way just to do business with Newins Ford. Previously dealt with another dealership, purchased many cars from them but Newins Ford will get my new purchases going forward. Very responsive and accurate in the purchase of my 2018 Ford Expedition. Thank you Xavier. Gary cannizzaro More

Rip-off First - had my vehicle 24 hrs with no diagnosis Second - when finally “diagnosed” was a $600+ cost not covered by warranty.. Third- when I talked to First - had my vehicle 24 hrs with no diagnosis Second - when finally “diagnosed” was a $600+ cost not covered by warranty.. Third- when I talked to family they all told me it was a rip-off & don’t let them do the work—-needed a coolant something cause what I had kepted getting stuck so had to be replaced. Told ford not to do repair & then they had the audacity to charge me 150 for diagnostic service.. to go back to having my car there all day with nothing done ....when I asked why I was told “Monday they only have a skeleton crew on”???? No one ever said my car wouldn’t even be looked at when I brought it at 7:30 a.m. I had to call at 3:30 p.m. to find out what was going on. Told then nothing was done that day. When I told them the inconvenience this caused me I was told Will u can pick it up tonight but the next time u can bring it back is 2 days later....first opening they had. WHAT?? The best part of this? My heat works & they did crap to it. There is more but I’ve said enough ....disappointed in Ford & probably won’t lease or buy another & I m a long-time customer More