Newins Bay Shore Ford

This dealer and the salesman were very easy to work with. I found them to be competive with their pricing and knowledgeable of the vehicle I was interested in (2012 Ford Edge). The sale of the new ca with. I found them to be competive with their pricing and knowledgeable of the vehicle I was interested in (2012 Ford Edge). The sale of the new car and turn-in of my old vehicle went very well. Upon delivery of the new car, my salesman went over everything in the vehicle which was quite involved since this car had the Ford My Touch system. He called the next day to make sure all was well and if I needed further assistance with the My Touch. He also offered to have me come in for further instruction if I had any problems. I have not utilized the service department yet, so I cannot comment at this time. So far the experience has been fine. More

The experience from start to finish was painless. I walked in pretty much knowing what I was looking for. The salesman, Joe, understtod my needs and was very helpful in his approach and I appreciate i walked in pretty much knowing what I was looking for. The salesman, Joe, understtod my needs and was very helpful in his approach and I appreciate it that he did not try to overseel me. More

Buying the car at Newins Ford was a great experience. Joe was easy to work with and very friendly plus no pressure! It was a pleasure. was easy to work with and very friendly plus no pressure! It was a pleasure. More

Everything went smoothly, I got what I wanted, and everyone was very accommodating. Everything that was agreed upon was as discussed. I would go to this dealer again. everyone was very accommodating. Everything that was agreed upon was as discussed. I would go to this dealer again. More

Joe seemed to know all about the Edge. He showed us how everything worked before we left the dealership. He called a day later to make sure everything was going well,and if we had any questions. everything worked before we left the dealership. He called a day later to make sure everything was going well,and if we had any questions. More

The sales process went smoothly. Freddy was thorough and helpful. We were given a fair amount on trade-in. This is our fourth new Ford since 2001 and we have been happy with them all. helpful. We were given a fair amount on trade-in. This is our fourth new Ford since 2001 and we have been happy with them all. More

The overall experience was very pleasurable,Freddy made sure the whole transaction went smoothly. We were greeted by friendly faces and made to feel very comfortable. I will definetly recommend the dealers sure the whole transaction went smoothly. We were greeted by friendly faces and made to feel very comfortable. I will definetly recommend the dealership to friends and family and in the event we are in the market for another vehicle, Newins ford is where i will be. More

Freddy Parrilla seemed honest and forthright with all information. Good knowledge of vehicle and eager to assist with test drives and showing other vehicles under consideration. information. Good knowledge of vehicle and eager to assist with test drives and showing other vehicles under consideration. More

Leased a new 2012 Ford Focus. Charlie was a great salesperson, had no pressure whatsoever. Worked with me to get a great deal so I could afford the car I wanted. I even had another dealer tell me I g salesperson, had no pressure whatsoever. Worked with me to get a great deal so I could afford the car I wanted. I even had another dealer tell me I got a good deal. This was my first time getting a brand new car and the whole process was pretty quick and painless. As far as sales go, I would definitely recommend it. More

My vehicle was dropped off for service three separate times for the same concern cause they kept misdiagnosing and were unable to duplicate the concern. Then the last time the car was there, they attempt times for the same concern cause they kept misdiagnosing and were unable to duplicate the concern. Then the last time the car was there, they attempted repairs in which it appears the interior portions of the lower dash had to come apart. I get a call my vehicle is ready and when I go to pick it up, I find they broke the sill plates, shifter trim, center console was loose, center trim gouged, head liner and visors stained etc. The car was poorly repaired and put back together. When I brought the concern to the owner's attention which was then directed to the service manager, Chet yelling, cursing etc accuses me of damaging the vehicle and so on. Great customer service that is. Please tell me how my vehicle gets mysteriously damaged by me after you service it, especially since I never even got to pick up and take the vehicle home. This dealership is the worst in atmosphere, ethics, service and every aspect. I wouldn't even recommend it to my worst enemy! More