Newport Chrysler Dodge Jeep Ram

I dropped off my car on Friday night after it broke down. They replaced my serpentine belt and spark plugs for $400 (girl price), but then my car broke down the exact same way on my way home that night. It e They replaced my serpentine belt and spark plugs for $400 (girl price), but then my car broke down the exact same way on my way home that night. It ended up being the alternator, so I decided to junk the car. Basically I wasted $400 because they couldn't diagnose it. No apology or refund. More

These are the reasons why we have given this dealership top rating: This experience was most outstanding in several ways. We were greeted upon entrance, met by our salesperson, Mike Scallin and then treat top rating: This experience was most outstanding in several ways. We were greeted upon entrance, met by our salesperson, Mike Scallin and then treated like royalty. This was my son's first experience at purchasing a car through a dealership. We had visited other dealerships and never felt as welcome, listened to and attended to like the people at CLARE Jeep. The process in deciding on the vehicle, the test drive, the pricing and the purchasing were all easy and enjoyable. This was our first visit to this dealership and we won't go any where else having had such a positive experience. Our salesman, Mike Scallin, went out of his way to explain to my son about the different vehicles right down to the difference in pricing of gas/mileage, service and safety. When he was called away he immediately introduced us to another sales associate, John, who answered more questions. Peter in finance was tremendous in his explanation of the value of the car, the enhancement of the extended warranty and the final monthly payment. No corners were cut and when we left with a Jeep we felt confident in our purchase. The personal attention and authenticity of everyone was fantastic. This dealership exercised the values you often hear of in commercials but seldom witness in a car dealership. Thank you to everyone that participated in this sale, Mike, John and Peter. More

Overall, I was impressed with their professionalism, excellent communication, zero pressure and friendly environment. They had a great internet price which changed after the new year. When i went in excellent communication, zero pressure and friendly environment. They had a great internet price which changed after the new year. When i went in to buy the car at the internet price, dealer honored price. Happy from start to finish. More

Walked in with a truecar price protection guarantee and was told that it wasnt worth the paper it was printed on. Mistake or not if someone in my line of work makes a mistake you have to pay for it. Th was told that it wasnt worth the paper it was printed on. Mistake or not if someone in my line of work makes a mistake you have to pay for it. The customer is always right or so I thought. Wasted an entire day at this place before walking out unhappy and unsatisfied. More

I stopped into Clare Jeep yesterday to take a look at a set of AEV wheels they had on a Wrangler in their showroom. Even though I wasn't there to buy a car that day the few guys I spoke to were all extraor set of AEV wheels they had on a Wrangler in their showroom. Even though I wasn't there to buy a car that day the few guys I spoke to were all extraordinarily friendly. They were happy to let me look around the Jeep they had in the showroom with some AEV stuff and all in all it was the best experience I've had at a Chrysler store. Buying my Jeep was a nightmare consisting of dealings with six dealerships in the New York area, none of which I'll ever step foot in again. I went to Clare with the sole intention of seeing the AEV wheels in person and having them shipped to my door in New York, but after meeting the guys there I'll be happy to stop in and pick up my wheels from them on my next trip from Boston to NY. Unfortunately the only name I caught was Chris Kadak, but I'm sure no matter who you speak with they'll change your perception of what a Chrysler store is. More

I could not be happier or more pleased with my purchase. Thank you to everyone envolved. This is my 4th car purchased with this dealership. I would go back again in a heartbeat. Thank you to everyone envolved. This is my 4th car purchased with this dealership. I would go back again in a heartbeat. More

I was VERY clear with the list of options I wanted in a jeep wrangler. Where do I start. I wanted to work exclusive with these guys, but the following happened. 1) Tried to sale me a vehicle without m jeep wrangler. Where do I start. I wanted to work exclusive with these guys, but the following happened. 1) Tried to sale me a vehicle without my required options 2) They offered to put ONE heated seat in the drivers seat and not passenger for $250, when the factory option is $250 for both! 3) I wanted dual tops, tried to sale me their hard top only. 4) I went out and found the exact vehicle I wanted from another dealer and gave them their bottom line price(full disclosure). These guys never once offered to get that vehicle. 5) After I sent my final out the door price to the other dealer, this dealer then offered me that vehicle and guess what? They wanted to charge me $12 more! This deal could not of been any more simple for these guys to lose. I found the vehicle, I negotiated the price gave them my absolute out the door price, all they had to do was meet my price and it was theirs. And then had the b@lls to tell me it will cost me more in tolls and gas to go pick it up over the bridge. REALLY? 48 miles round trip (2 gallons * 3.75) = $7.50 tolls (0.83 * 2) EZ Pass = $2.49 regular toll: $4.00 Grand total: $13.99 They were right it did cost me $1.99 extra to cross the bridge to get the deal! I was glad to pay the extra $1.99 considering I did all the leg work and pure principle. More