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Newport Lexus

Newport Beach, CA

4.9
2,325 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,325 reviews

May 10, 2025

Vance was great and the finance lady is a sweetheart! My wife and I love the GS 350 we bought. More

by tofjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vance Remmey
May 10, 2025

Ali was a great service consultant. Laid back and awesome atmosphere. Thank you Newport Lexus! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali shekeb
May 10, 2025

Always polite and always efficient. I have been bringing my IS350 here fir service since I bought it. Nowhere else. More

by rgarfias922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 09, 2025

Quick, reliable, friendly. I have had very good service at Newport Lexus. And they have good coffee and snacks! More

by sisterskinner
Recommend Dealer
Yes
Employees Worked With
CHRIS
May 07, 2025

Nice service man. Clean car wash. Service was right on time. Love my Lexus a lot! More

by dlanois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert manzano
May 09, 2025 -

Newport Lexus responded

Hi Dlanois, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

I have always been pleased with service here. My service rep Peter Perez is especially helpful and gives me good advice. More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 09, 2025 -

Newport Lexus responded

Hi Sandy, we're happy to hear you had such a positive experience with Peter! Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2025

Your maintenance technicians are terrible. They damaged the paint next to my door when they replaced the electric slide rail of my seat, but the maintenance staff or the manager did not proact More

by Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Perez
May 07, 2025 -

Newport Lexus responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the contact information provided below so we can work toward a resolution. Allen Bendix Aftersales Director Newport Lexus 949-477-7053 abendix@group1auto.com

May 05, 2025

Peter at Newport Lexus was very friendly and helpful. He answered all my questions in regards to what needed to be done and pricing. He was very helpful in getting me transportation. This was a great hel More

by Zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez, Alex Alcala
May 07, 2025 -

Newport Lexus responded

Hi Zoe, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

Friendly, helpful and answered all my questions. Professional and courteous. Helped in providing transportation. That was a great help . More

by Zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 07, 2025 -

Newport Lexus responded

Hi Zoe, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2025

Joey was great. Very helpful and informative with with my loaner vehicle. Service on my vehicle was great as well. Very affordable. More

by Stephlim24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Quintia , Joey Wilchek
May 08, 2025 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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