Newport Lexus
Newport Beach, CA
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I had an excellent experience with the service at Newport Lexus today. I worked with Kevin and he helped me get to the bottom of the car problem and solved it quickly. He was patient kind and friendly. It wa Lexus today. I worked with Kevin and he helped me get to the bottom of the car problem and solved it quickly. He was patient kind and friendly. It was a very smooth process from the check-in at service to picking up my car More
Arrived Saturday afternoon to look at a used car and was met by Anthony whom had answered the phone earlier. Test drove the Rx450h and Anthony accepted my offer. Anthony and Joe's no pressure demur made it met by Anthony whom had answered the phone earlier. Test drove the Rx450h and Anthony accepted my offer. Anthony and Joe's no pressure demur made it a very good team. They answered all my questions and I drove home that day. More
The dealership is usually rated by the service rep, Mine was/is Joey Wilchek. He’s helped me several times and I’ll continue to use him. I feel he has my interest in mind. The car will always need mainten was/is Joey Wilchek. He’s helped me several times and I’ll continue to use him. I feel he has my interest in mind. The car will always need maintenance but he doesn’t make me feel like I’m an easy mark for the dealership. More
This dealer has been great in the past. I haven’t been there for two years for service but this time I had a lot of trouble. It was very time-consuming and anxiety provoking so I would have I haven’t been there for two years for service but this time I had a lot of trouble. It was very time-consuming and anxiety provoking so I would have to try it the service again before I could say I could recommend it. It may have been the particular advisor I got that caused a lot of miscommunication. More











