Back

Newport Lexus

Newport Beach, CA

4.9
2,803 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,803 reviews

March 08, 2026

Excellent and very knowledgeable service advisor. Thorough inspection of car. My car was ready on time. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Miller
March 07, 2026

I had an excellent experience with the service at Newport Lexus today. I worked with Kevin and he helped me get to the bottom of the car problem and solved it quickly. He was patient kind and friendly. It wa More

by IK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
March 05, 2026

Very accommodating, helpful and nice people; easy to work with. I appreciated the car services to and from home to dealership. More

by ginnylombardi33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Mar 07, 2026 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2026

Duy is your guy! Newport Lexus took care of my RCF. A bit pricey but good service nonetheless. They take pride in their work. More

by Cchigginslaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duy
Mar 07, 2026 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2026

Joey was very friendly and to the point and told me whaat was necessary to have done- he followed through with his technician. More

by Ilka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 07, 2026 -

Newport Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2026

Professional & knowledgeable personnel. Outstanding Service once you get there until you drive off. Honest & grrat value. More

by arecolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
March 03, 2026

Great customer service, very professional, quick service , convenient hours for service, loaner card available, done More

by cmichaelsconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
March 03, 2026

Arrived Saturday afternoon to look at a used car and was met by Anthony whom had answered the phone earlier. Test drove the Rx450h and Anthony accepted my offer. Anthony and Joe's no pressure demur made it More

by Andrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe., Matt Mahjoob, Anthony Troxler
Mar 06, 2026 -

Newport Lexus responded

Hello Andrew, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

February 27, 2026

The dealership is usually rated by the service rep, Mine was/is Joey Wilchek. He’s helped me several times and I’ll continue to use him. I feel he has my interest in mind. The car will always need mainten More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 02, 2026 -

Newport Lexus responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

This dealer has been great in the past. I haven’t been there for two years for service but this time I had a lot of trouble. It was very time-consuming and anxiety provoking so I would have More

by Schwenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Palacio
Mar 02, 2026 -

Newport Lexus responded

Hello Schwenn, Thank you for sharing your feedback. I'm sorry to hear that you did not receive the level of service that we strive to provide for all of our guests. I would like to know more about your service experience and what went wrong so that I know where we can improve. Please reach out to me directly at your convenience.   Regards, Allen Bendix Service and Parts Director - Newport Lexus 949-477-7053 abendix@group1auto.com

1
...