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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,500 Reviews
Call Dealership (949) 477-7107
View Awards

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,500 reviews

August 07, 2025

Excellent and professional, the proceess was highly efficient and seamless. Will defunct recommend to others More

by Craig I
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cary Thomas
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August 05, 2025

The Dealer is very good but the Advisor no good his name ALI SHEKEB he cheats More

by Quyenvu99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALI SHEKEB 155707
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Aug 06, 2025 -

Newport Lexus responded

Thank you for sharing your experience with us. I sincerely apologize we did not provide the level of customer service we strive to provide for our guests. Unfortunately, I am unable to find you in our system. Please reach out to me or our Service Manager, Roberto Nunez, so we can learn more about your experience and what we can possibly do to resolve this concern.     Allen Bendix, Service and Parts Director Newport Lexus | 949-477-7053 | abendix@group1auto.com

August 05, 2025

I bought my 2013 ES300H new at Newport. I’ve serviced it every 5000 miles. I wouldn’t consider taking it anywhere else. More

by John T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
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Aug 06, 2025 -

Newport Lexus responded

Hi John, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2025

Jonathan Bishop did a great job. He was on top and kept me informed for my repair's More

by jlg4140
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
n/a
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Aug 04, 2025 -

Newport Lexus responded

Hello, we're happy you found Jonathan to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2025

As always the service was excellent the staff was friendly and extremely knowledgeable. Zaheed made this purchasing experience wonderfull More

by mdb71072
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed, Tony D'Amato
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Aug 03, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2025

Always provide great diagnostics and a very professional service consultant staff. Work authorized is always done correctly. More

by chriscalano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
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Aug 03, 2025 -

Newport Lexus responded

Hello Chriscalano, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2025

My first experience at this service department was great. Joey was very thorough and friendly answering all my questions. For all those I encountered and worked on my care thank you for your excellent and More

by DianaZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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Aug 03, 2025 -

Newport Lexus responded

Dianaz, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2025

Big shout out and thank you to Newport Lexus for my brand new car making my dreams come true. It was an excellent experience from start to finish, especially dealing with our associates, Zaheed and his team! More

by Vmcigliano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed
Report | Print
Aug 03, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

I had a great experience at your dealership, an excellent customer service with friendly attitude and deep knowledge , patience and very understanding and listening… I definitely recommend your dealership More

by sbakian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahed and Rafeal
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Aug 03, 2025 -

Newport Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 01, 2025

I had a great experience at Newport Lexus. Everyone was extremely professional and ready to help find the right car for me. More

by sheila.anaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Clark gets 5 stars!
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Aug 03, 2025 -

Newport Lexus responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

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