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Newport Lexus

Newport Beach, CA

4.9
3,009 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 3,009 reviews

September 08, 2026

Customer service is excellent beginning with Joey Wilchek, Service Consultant who schedules appt as needed assuring that all issues are addressed and completed. Any questions or concerns Joey will pr More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Tony D'Amato, Joe Sr. Ehlert
Sep 08, 2026 -

Cheryl responded

Cheryl Customer service is excellent beginning with Joey Wilchek, Service Consultant who schedules appt as needed assuring that all issues are addressed and completed. Any questions or concerns Joey will provide an answer or research as needed. Additionally, car wash is appreciated and comfortable waiting area. I do not enjoy car issues but they do their best to keep it low stress.

September 08, 2026

Joey is accommodating, knowledgeable, efficient, friendly. Newport lexus was referred to me and i will continue to use their service More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
September 05, 2026

Excellent experience. Joey was friendly and professional. Opened the door for me and even helped me carry some of my things to my car. Thank you! More

by Roberto J. Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
September 05, 2026

This dealership has the best service I’ve dealt with in California. Tons of loaner cars, fair pricing and honest team members. Joey in service is an amazing service advisor to work with and takes good care More

by mhk1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Joey Ehlert
September 02, 2026

Joey Kato was pur sales guy. He was great! No pressure, and was patient with us in finding our new car, as well as answering all our questions .We've leased or bought cars from More

by eadams877
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato, Dalton Keeton
August 31, 2026

Dennis did a super job! He handled making the appointment, monitoring it (and me)… greeted me , etc. He is an asset to LEXUS! More

by GinnyDee77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez, Joey Wilchek, Roberto Nunez
August 30, 2026

Excellent, reliable service with a clean and comfortable facility! Staff was professional and courteous. Hard to beat! More

by T_linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
August 30, 2026

I thought everything about it made it easy. But for a retired teacher who worked long long hours, the three thousand plus dollars felt prohibitive. I wish they had a senior discount! And I l More

by awhahn1414
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez, Joey Wilchek
August 29, 2026

Best dealership around, friendly service agent from when you arrive. The whole process is the best. Other dealerships should take notes of how you treat your customers. I have purchased three vehicles fro More

by humphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
August 29, 2026

I came in to get my car serviced. My overall experience was great. Sean did a phenomenal job is overseeing the servicing. More

by mlhakam92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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