Newport Lexus

Excellent representation and service. My wife has been servicing the car since she purchased it in 2024. Newport Lexus has always been top notch. It is a pleasure doing business with them My wife has been servicing the car since she purchased it in 2024. Newport Lexus has always been top notch. It is a pleasure doing business with them. More

Jonathan Bishop is a phenomenal service representative who goes over the top to provide the best customer service. He always ensures the car receives the best care possible and keeps me informed about eve who goes over the top to provide the best customer service. He always ensures the car receives the best care possible and keeps me informed about everything. More

Newport Lexus is a great place for your Lexus service. Chris will take care of all your service needs. So stop by and give your Lexus the best service possible. Chris will take care of all your service needs. So stop by and give your Lexus the best service possible. More

Joey Kato gave us the best car buying experience at Newport Lexus. Highly recommended and will be buying my wife’s car here in the near future as well. Newport Lexus. Highly recommended and will be buying my wife’s car here in the near future as well. More

Great service advisor. Very courteous and friendly. Did what he promised. Love the video of the repair assessment. Car works well! Very courteous and friendly. Did what he promised. Love the video of the repair assessment. Car works well! More

RO# 160303 I recently visited Lexus of Newport for a routine maintenance visit after receiving a notification on my screen. During the visit, I was informed of additional issues with my tires and AC. I routine maintenance visit after receiving a notification on my screen. During the visit, I was informed of additional issues with my tires and AC. I felt that the service consultant appeared frustrated and impatient while explaining these matters to me. I asked for some time to discuss this with my family and friends, and once I authorized the extra repairs, I noticed the staff seemed much happier, lighter, and more relieved. When it came time to pay, I presented documents regarding a 2-year tire guarantee from a previous dealership, but I felt the staff was not willing to fully look into it. The consultant only looked at the internal system on his end, while I had physical documents in front of me, and there was no integration between those two sources of information. He did not go out of his way to try and bridge the gap between those two pieces of information for me. I was offered the chance to speak with a manager right then, but I had an appointment to get to and had to leave the dealership immediately. I am now open to having a manager contact me, preferably through email for transparency. My priority in speaking with a manager is to ensure the information received regarding my 2-year tire guarantee is thoroughly reviewed, shifting the focus from me as being the source of income to building things on mutual trust. More

This is the second car from this dealer. Very professional, honest and pleasure! Very happy with the puri! Very professional, honest and pleasure! Very happy with the puri! More

We shopped 3 different local Lexus dealers and this was by far in terms of service, professionalism and price. Our salesman, Mitch Stayberg, was the best; knowledgeable, honest and very professional. This by far in terms of service, professionalism and price. Our salesman, Mitch Stayberg, was the best; knowledgeable, honest and very professional. This was our second Lexus that we purchased from Newport over the years. More

Rick was my service provider, he did everything he said he would do. So I'm good with him.👍 he would do. So I'm good with him.👍 More

Great customer service. Joey is your person to see when you arrive at the dealership. Joey is your person to see when you arrive at the dealership. More