Newport Lexus
Newport Beach, CA
Filter Reviews by Keyword
By Type
Showing 1,785 reviews
Excellent Lexus Dealership! Jonathan as a Service Advisor based on my appointment is an asset who goes the extra mile to completely satisfy the customer! Thank you. Bob Sch Jonathan as a Service Advisor based on my appointment is an asset who goes the extra mile to completely satisfy the customer! Thank you. Bob Schneider More
Good customer service and reported diagnostic inspection of the car. Quick response and help on service customer’s car on time. Excellent work overall. of the car. Quick response and help on service customer’s car on time. Excellent work overall. More
Just had an amazing service experience with Liam. He was extremely professional, knowledgeable, thorough and courteous while assisting with service needs on a 14 year old RX350. Even after using thei He was extremely professional, knowledgeable, thorough and courteous while assisting with service needs on a 14 year old RX350. Even after using their loaner car and declining the service recommendations (to take a few days to consider if a new car was in order) Liam still offered me a free car wash and said he’d be there if/when we decided on the repairs. From beginning to end, it was an outstanding customer service experience. Shout out also to Sam in service check-in/out who offered to disconnect my phone from the loaner, offered water, etc. Great team at Newport Beach Lexus! More
I really appreciate your friendly, competent and timely service. I especially appreciate Joey Wilchek and his sense of customer service. Thank you Newport Lexus and Joey Wilchek! service. I especially appreciate Joey Wilchek and his sense of customer service. Thank you Newport Lexus and Joey Wilchek! More
Zero hassles. Best pricing. Incredible costumer service. They took the time to ensure we were comfortable with our new Lexus. Best pricing. Incredible costumer service. They took the time to ensure we were comfortable with our new Lexus. More
Roberto was a very informatice service advisor. He was very thorough and friendly. His customer facing skills are amazing. Service performed was as expexted - very thorough. Highly recommend th He was very thorough and friendly. His customer facing skills are amazing. Service performed was as expexted - very thorough. Highly recommend the dealer. More