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Newport Lexus
Newport Beach, CA
2,573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,573 reviews
September 20, 2025
Friendly, no pressure sales people, beautiful showroom, clean. Good variety of cars. Overall a pleasant experience. clean. Good variety of cars. Overall a pleasant experience. More
by larennie1
Employees Worked With
Reagan was excellent! Very knowledgeable and friendly , Gary Kalagian
September 19, 2025
Was concerned at first because there was a delay in checking in my car…many more cars than normal. Ali apologized and made sure this wouldnt sffect the service time on my car since i was waiting. Ali w checking in my car…many more cars than normal. Ali apologized and made sure this wouldnt sffect the service time on my car since i was waiting. Ali was great! The only other annoying thing was the noise in the waiting area. Very loud remodeling going on. Not sure why they dont do that at night. More
by Tracilees
Employees Worked With
Ali Shekeb
September 18, 2025
Roberto provided outstanding customer service during my recent visit to Newport Lexus. He honored their coupon pricing for both the oil change and four-wheel alignment, and even went the extra mile to appl recent visit to Newport Lexus. He honored their coupon pricing for both the oil change and four-wheel alignment, and even went the extra mile to apply a loyalty discount, which I truly appreciated. Throughout the visit, Roberto kept me consistently updated and was very supportive in helping me navigate a warranty situation. His communication was clear and timely, and he ensured that I felt informed every step of the way. Highly recommend working with Roberto if you’re visiting Newport Lexus. His professionalism and care for customer satisfaction truly stand out. More
by Brandon Chen
Employees Worked With
Robert Manzano
September 16, 2025
One of the best dealerships I had the opportunity to buy a car from. The staff are all professionals and don’t push you to make a deal. a car from. The staff are all professionals and don’t push you to make a deal. More
by Sam
Employees Worked With
Joey Kato and the gentleman who helped with signing the contract , Fred Mahjoob
September 15, 2025
We had a great experience with the dealer, Vance. He was extremely helpful throughout the entire process and went above and beyond to make sure all our questions were answered. His professionalism, p He was extremely helpful throughout the entire process and went above and beyond to make sure all our questions were answered. His professionalism, patience, and friendly attitude made us feel comfortable and well taken care of. Vance provided excellent customer service, and we truly appreciate the effort he put into helping us. Highly recommended! More
by tpham
Employees Worked With
Vance Remmey
September 14, 2025
This dealer makes taking care of your car so easy and painless! They provided me with a video of the inspection and screenshots of the data. I was able to view the inspection report and the tabulation o painless! They provided me with a video of the inspection and screenshots of the data. I was able to view the inspection report and the tabulation of the critical and recommended repairs in a nice interface on my phone. The interface also allowed me to pick the repairs that I wanted and deny others that I didn't feel was too critical. I even signed the confirmation from my phone! The service advisor, Joey, was so nice and very helpful. More
by Julie A D-G
Employees Worked With
Joey Wilchek
