Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
1,785 Reviews
Call Dealership (949) 477-7107
View Awards

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 1,785 reviews

June 15, 2024

Excellent Lexus Dealership! Jonathan as a Service Advisor based on my appointment is an asset who goes the extra mile to completely satisfy the customer! Thank you. Bob Sch More

by robertnschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan, Service Advisor , Jason Johnson, Arlyn Apodaca
Report | Print
Helpful
June 14, 2024

Good customer service and reported diagnostic inspection of the car. Quick response and help on service customer’s car on time. Excellent work overall. More

by Hughvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Report | Print
Jun 15, 2024 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 13, 2024

Just had an amazing service experience with Liam. He was extremely professional, knowledgeable, thorough and courteous while assisting with service needs on a 14 year old RX350. Even after using thei More

by SL - Lexus RX350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Cahill
Report | Print
Jun 14, 2024 -

Newport Lexus responded

Hi, thank you for taking the time to leave a review for us at Newport Lexus. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 13, 2024

Awesome service…. Efficient and effective. Peter Perez so great No negatives All the service people grwat More

by Joanncokas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Report | Print
Jun 14, 2024 -

Newport Lexus responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 13, 2024

I really appreciate your friendly, competent and timely service. I especially appreciate Joey Wilchek and his sense of customer service. Thank you Newport Lexus and Joey Wilchek! More

by Gesling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jun 14, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 12, 2024

Top notch management delivers exceptional choices of exterior and interior options that other dealerships do not offer. More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Barry
Report | Print
Jun 14, 2024 -

Newport Lexus responded

Hi Joe, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 12, 2024

I have been coming to Newport Lexus for services on my 2 Lexus & very happy with their service. More

by mchung819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Mendoza
Report | Print
Jun 14, 2024 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 11, 2024

Zero hassles. Best pricing. Incredible costumer service. They took the time to ensure we were comfortable with our new Lexus. More

by pnovotny7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie
Report | Print
Jun 13, 2024 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 11, 2024

Fantastic service. Kevin was very friendly and professional. Thank you for the quick turnaround as well. More

by iossif.strehin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 13, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 11, 2024

Roberto was a very informatice service advisor. He was very thorough and friendly. His customer facing skills are amazing. Service performed was as expexted - very thorough. Highly recommend th More

by greg34216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Report | Print
Jun 13, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Roberto at Newport Lexus! Thanks again for the recommendation, and have an amazing day!

Helpful
1
2
...
179