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Newport Lexus
Newport Beach, CA
1,786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 15, 2024
Excellent Service from the moment Greg Brawly first made contact with me. The entire sales and admin teams were friendly , informative and very hospitable. We purchased a vehicle and the paperwork process contact with me. The entire sales and admin teams were friendly , informative and very hospitable. We purchased a vehicle and the paperwork process was seamless and pleasant. Greg was an excellent sales advisor and stayed late to insure I received the big bow send off. He also helped to educate me on some of the features of the vehicle to make sure I had a clear understanding of the basic functions! We are a Lexus family and will certainly return when it comes time to buy our next Lexus!! More
by territ2
Employees Worked With
Greg Brawley
Helpful June 15, 2024
Excellent Lexus Dealership! Jonathan as a Service Advisor based on my appointment is an asset who goes the extra mile to completely satisfy the customer! Thank you. Bob Sch Jonathan as a Service Advisor based on my appointment is an asset who goes the extra mile to completely satisfy the customer! Thank you. Bob Schneider More
by robertnschneider
Employees Worked With
Johnathan, Service Advisor , Jason Johnson, Arlyn Apodaca
June 14, 2024
Good customer service and reported diagnostic inspection of the car. Quick response and help on service customer’s car on time. Excellent work overall. of the car. Quick response and help on service customer’s car on time. Excellent work overall. More
by Hughvn
Employees Worked With
Liam
June 13, 2024
Just had an amazing service experience with Liam. He was extremely professional, knowledgeable, thorough and courteous while assisting with service needs on a 14 year old RX350. Even after using thei He was extremely professional, knowledgeable, thorough and courteous while assisting with service needs on a 14 year old RX350. Even after using their loaner car and declining the service recommendations (to take a few days to consider if a new car was in order) Liam still offered me a free car wash and said he’d be there if/when we decided on the repairs. From beginning to end, it was an outstanding customer service experience. Shout out also to Sam in service check-in/out who offered to disconnect my phone from the loaner, offered water, etc. Great team at Newport Beach Lexus! More
by SL - Lexus RX350
Employees Worked With
Liam Cahill
June 13, 2024
I really appreciate your friendly, competent and timely service. I especially appreciate Joey Wilchek and his sense of customer service. Thank you Newport Lexus and Joey Wilchek! service. I especially appreciate Joey Wilchek and his sense of customer service. Thank you Newport Lexus and Joey Wilchek! More
by Gesling
Employees Worked With
Joey Wilchek
June 11, 2024
Zero hassles. Best pricing. Incredible costumer service. They took the time to ensure we were comfortable with our new Lexus. Best pricing. Incredible costumer service. They took the time to ensure we were comfortable with our new Lexus. More
by pnovotny7
Employees Worked With
Maddie
