Newport Lexus
Newport Beach, CA
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Transaction was rushed. Salesman knew little or nothing about the vehicle. The "sales manager" low balled me on my trade-in. Watch the registration trick: They include the c Salesman knew little or nothing about the vehicle. The "sales manager" low balled me on my trade-in. Watch the registration trick: They include the cost of the registration into the quote, but on my used vehicle purchase, didn't get it included in on the contract. So just another way for this dealer to increase their sales profits. Very sneaky and dishonest. More
service advisor Joey Wilchek provides outstanding customer service: cordial, honest & just easy to talk to. when possible, i schedule all my vehicles with Joey. customer service: cordial, honest & just easy to talk to. when possible, i schedule all my vehicles with Joey. More
All people were engaging, pleasant, informative and knowledgeable…. Zaheed was warm, respectful and extremely accommodating! Great experience!!! knowledgeable…. Zaheed was warm, respectful and extremely accommodating! Great experience!!! More
I brought my vehicle in for an oil change, and Joey Wilchek provided outstanding customer service from start to finish. He was friendly, professional, and kept me informed throughout the entire process Wilchek provided outstanding customer service from start to finish. He was friendly, professional, and kept me informed throughout the entire process. The service was completed in a timely manner, and everything was handled exactly as promised. It’s refreshing to work with someone who genuinely cares about the customer experience. I’ll definitely be coming back for future service and highly recommend asking for Joey if you visit! More












