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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
1,718 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,718 reviews

April 27, 2024

My Service Advisor Peter Perez is the most helpful on letting me know if other services needed to be done. All in a text too! I saw what was needed and signed and approved immediately! No wasting time f More

by katherineann.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The intake service team!, Peter Perez
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Helpful
April 27, 2024

The service at Newport Lexus was excellent. We would highly recommend to friends and family. More

by Jminalab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kary Thomas
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April 27, 2024

Always great professional service. Kevin was easy to work with and is very professional and knowledgeable. More

by Jucp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Helpful
April 27, 2024

Albert is an excellent service coordinator. I always have an easy and efficient service appointment at lexus Newport. More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
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April 26, 2024

David Miller was wonderful in assisting with getting our vehicle’s navigation map updated. Communication and followup was excellent! More

by Magda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Miller
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April 25, 2024

The service was top notch very professional and the Service Writer was nice Thanks a More

by Edward Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
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Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Upon arrival. I was greeted by Kevin who supervised my entire experience at Newport Lexus. He arranged for a shuttle to my desired destination. The estimated cos More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 28, 2024 -

Newport Lexus responded

It sounds like you had an excellent experience at Newport Lexus with Kevin's assistance! We're glad that everything went smoothly, from the shuttle arrangement to the accurate cost estimate and the cleanliness of your car. Thank you for choosing us!

Helpful
April 24, 2024

The service was exceptional. I had not reserved a rental car while mine was being worked on and he had keys for me to a rental within a few minutes, as I wanted to go shopping fo More

by Dwoodall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
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Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

Absolutely perfect Joey was great as always. The car is looking and driving like new More

by jmitch4534@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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Apr 28, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a perfect experience and that Joey provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 24, 2024

Awesome customer service, always friendly and delivers completed vehicle on time and with fair pricing, highly recommend this dealer More

by Mjmanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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