Newport Lexus

Service appointment was convenient and service team was attentive and friendly. Went better than planned. attentive and friendly. Went better than planned. More

My service manager Troy has been genuine, caring, and thorough helping me relace an acuator and check out the pressure light. The price was fair for the replacement when compared to the range AI gave. thorough helping me relace an acuator and check out the pressure light. The price was fair for the replacement when compared to the range AI gave. I am quite impressed by how nice the facility is, how well-trained the employees are, how good the customer experience is, and how well-run this dealership is overall. Troy is so pleasant to work with. I would contact him in fhe future should I need any service. More

Have an older GS 350 and they keep it running like new! Great service from Ricardo! Great service from Ricardo! More

Great service and was helpful and punctual. The service rep got me in with no appointment and helped me out. The service rep got me in with no appointment and helped me out. More

My vehicle maintenance was performed on time and on budget. My Service Advisor, Sean, was friendly, professional, and efficient. Sean kept me informed of all the steps to completion. I’m happy Newport budget. My Service Advisor, Sean, was friendly, professional, and efficient. Sean kept me informed of all the steps to completion. I’m happy Newport Lexus did the work. More

The service advisor was extremely rude and the shuttle service is horrible. Had multiple instances of waiting over a hour for shuttle pickup when location was less than 15 mins away. Would have called an service is horrible. Had multiple instances of waiting over a hour for shuttle pickup when location was less than 15 mins away. Would have called an uber/lyft but they lie saying they are on the way. They do not care about wasting your time and start ignoring calls/texts. Today, I was only able to get a shuttle ride back after calling the dealership directly. Had a maintenance package from when I purchased my car but I regret it as it forced me to come back. Please save yourself the time, frustration, and headache by going anywhere else. More

Troy was our advisor and he was amazing! He explained everything to us. He helped get my husband‘s walker out of the trunk and even went to the car twice to retrieve things we had left in t He explained everything to us. He helped get my husband‘s walker out of the trunk and even went to the car twice to retrieve things we had left in the car. He offered us a loaner car as well. He and the technician noticed that we had an extended warranty on an issue they found with the car and made sure that the technician could stay a little longer to take care of the problem. He was personable, professional, and efficient. More

Excellent services and exceptional service advisor, Dennis! Very helpful and timely, giving us updates & advices! Dennis! Very helpful and timely, giving us updates & advices! More

Im a Lexus owner for many years. All my Lexuses were served by this dealer, and I'm fully and completely satisfied with serveses provided there. All my Lexuses were served by this dealer, and I'm fully and completely satisfied with serveses provided there. More

I had such a wonderful experience working with Greg H. at Newport Lexus! He was incredibly kind, patient, and helpful throughout the entire process. Everything went very quickly and smoothly, and he made at Newport Lexus! He was incredibly kind, patient, and helpful throughout the entire process. Everything went very quickly and smoothly, and he made purchasing my car feel so easy. The dealership was great, and I absolutely love my new Lexus. I highly recommend asking for Greg! More