Back

Newport Lexus

Newport Beach, CA

4.9
2,360 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,360 reviews

July 28, 2019

Excellent customer care They provided amazing customer service as well as the sales man Scott was great and really pushed to get the price of my dream car to where it worked More

by Tiffany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2019 -

Newport Lexus responded

Hi Tiffany, Your review is why we do what we do. Thank you so much for reaching out to us. Scott is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to working with you again. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2019

Lexus RX350 I just bought a new RX350 at NB with Omo’s assistance. He convinced me to buy the car when I just initially wanted yo test it. I think I got a good de More

by HL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Jul 29, 2019 -

Newport Lexus responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Thank you so much for choosing us, and please stop by in the future to let us know how your new RX350 is treating you! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 26, 2019

Excellent experience The entire experience was so easy and the people involved were excellent in hospitality, service, knowledge and accommodating. There was always an ans More

by Satisified
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Mo Qureshi
Jul 26, 2019 -

Newport Lexus responded

We cannot thank you enough for this amazing 5-Star Review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We hope you're enjoying your new vehicle so far and please feel free to ask, should you ever have any questions! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 23, 2019

Regular service & four new tires I have always received effective and courteous service. The Service Consultant I work with explains any questions I have and advises me what services More

by janb
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 23, 2019 -

Newport Lexus responded

Your review is why we do what we do. Thank you so much for reaching out to us. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 22, 2019

Car buying made easy I used AAA new car buying to get referred to the Fleet Manager at Newport Lexus. He was able to help me decide which model fit my needs best. I test d More

by JuliaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Melissa Alarcon, Anita Rami
Jul 22, 2019 -

Newport Lexus responded

Hi Julia, We want to thank you for taking the time to leave us a positive review. Providing 5-star service is our top priority, which is why we're happy to see you received just that. You're family now, so please feel free to let us know if you ever need anything. See you next time! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 20, 2019

Great Service Kevin always provides great customer service. Scheduling is always great. Always available to book an appointment in a timely manner. Fast service and More

by MiaLuna04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 22, 2019 -

Newport Lexus responded

Wow! We cannot thank you enough for your thoughtful review, Mia. We are so happy that Kevin was able to take care of all of your needs and we're proud to have him on our team. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 19, 2019

Great dealership A. J. and his dealer associates treat every customer as a guest in their home. One of the best Lexus dealerships in the country. Thank you for the gre More

by RPl48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Arlyn Apodaca
Jul 22, 2019 -

Newport Lexus responded

We would like to thank you for this thoughtful 5-Star Review! You deserve nothing but the best, and we're grateful to know AJ provided you with nothing less than that! We look forward to serving you again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 18, 2019

Excellent service Since we purchased our GX460 back in 2015 we have been taking it to Newport Lexus for service. Service is very important to me as my wife and my kids More

by luisGX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl, Joey Wilchek
Jul 18, 2019 -

Newport Lexus responded

Hi Luis, Thanks for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. If you need anything else down the road, please don't hesitate to call. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 11, 2019

Newport Lexus I've been going to Newport Lexus since it opened and they have the nicest and most professional people working there. I've been a Lexus owner for over More

by tl7358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda +++++ Suppose to be stars, Jason Johnson, Greg Brawley, Joey Wilchek
Jul 11, 2019 -

Newport Lexus responded

Your loyalty has not gone unnoticed and we love having you as a member of our Newport Lexus Family! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Stop by anytime! Take care! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 07, 2019

Very positive Sales approach was not pushy or overly aggressive. Chris and Yasmine went beyond the call of duty to stay until 9:30 pm on a Sunday night to make the More

by aquariusrising
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Mo Qureshi, Yasmine Aref
Jul 08, 2019 -

Newport Lexus responded

We couldn't be more pleased to hear that Chris and Yasmine went above and beyond to make sure your car-buying experience went smoothly. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

...
110
...