Back

Newport Lexus

Newport Beach, CA

4.9
1,726 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 1,726 reviews

May 08, 2024

Joey and Service is excellent. Ask for Joey. If you go to Service at Newport Lexus only use Joey. He is excellent. More

by bobbygray56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 09, 2024 -

Newport Lexus responded

Thank you for your kind words for our staff, we appreciate it!

May 06, 2024

We have been having our multiple Lexus cars serviced at Newport Lexus for about 20 years. Always friendly, accommodating and timely appointments and excellent results. Kudos to Joey Wilchuck, my service re More

by Lexus lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 08, 2024 -

Newport Lexus responded

It's wonderful to hear about your long-standing positive experience at Newport Lexus! Building a relationship with a service representative like Joey who provides excellent service can make a difference. Thank you for your visit!

May 04, 2024

Great attention to customer needs while also being efficient and very thorough. Also waiting area is comfortably pleasant and if needed they’re very accommodating with loaner vehicles. More

by NX N8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
May 08, 2024 -

Newport Lexus responded

We are thrilled you had a fantastic experience at Newport Lexus, with a focus on meeting your needs efficiently and thoroughly. The comfortable waiting area and the option of loaner vehicles show our commitment to customer satisfaction. Thank you for choosing us!

May 03, 2024

The service rep (Joey W. ) is the biggest reason I drive 30 miles to this dealership. I like having someone I can depend on to take care of the service needs of my vehicles an More

by feliciaforeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 07, 2024 -

Newport Lexus responded

We're thrilled to hear about your positive experience with us! At our dealership, we take pride in providing personalized service, and we're glad that Joey has been instrumental in ensuring your satisfaction. Having an assigned service rep like Joey helps streamline the process and ensures consistent and reliable service for your vehicles. Your trust and loyalty mean a lot to us, and we're committed to always providing top-notch service and keeping you informed every step of the way. Thank you for choosing us as your trusted dealership for your Lexus service needs!

May 01, 2024

Great quick service. Joey is amazing to work with and kept me well informed throughout the process More

by Sarahfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 02, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Joey provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 01, 2024

The service was excellent and scheduling an appointment was very easy. Joey is fantastic, highly professional, and treats customers with kindness and courtesy. He ensures I am informed in a timely manner, More

by dyzang
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 03, 2024 -

Newport Lexus responded

That's fantastic! We're thrilled to hear that you had an excellent service experience and that scheduling an appointment was easy for you. It's great to know that Joey provided you with such fantastic and professional service, ensuring you were informed promptly and delivering high-quality service.

April 30, 2024

Excellent service . very courteous and professional service agent Mr Robert Receptionist also very prompt and responsible More

by renalmedical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Apr 30, 2024 -

renalmedical responded

Excellent service agent Good , pleasant and courteous individual Would like to have his services on my all car service needs

Apr 30, 2024 -

Newport Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 30, 2024

Excellent sales Zaheed Khakoo very happy with the experience x x x x x x More

by matthewdlynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed khakoo
May 02, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We are thrilled that Zaheed provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 27, 2024

Albert is an excellent service coordinator. I always have an easy and efficient service appointment at lexus Newport. More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Apr 30, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Albert provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 27, 2024

Always great professional service. Kevin was easy to work with and is very professional and knowledgeable. More

by Jucp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 30, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...