Newport Lexus
Newport Beach, CA
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Car purchase I was pleasantly surprised by how easy it was to purchase my Lexus. My salesman Joseph was very good and not pushy.i would recommend this dealership t I was pleasantly surprised by how easy it was to purchase my Lexus. My salesman Joseph was very good and not pushy.i would recommend this dealership to my friends. More
Great experience!!!!!!! This was my first visit to Newport Lexus. I stopped by to just LOOK at my next Lexus. I had the privilege of working with Steve Tibbetts. I was impr This was my first visit to Newport Lexus. I stopped by to just LOOK at my next Lexus. I had the privilege of working with Steve Tibbetts. I was impressed with his level of professionalism, his HONESTY, and his knowledge of the different models. There was no HARD SELL!! That would have turned me off. Needless to say, 2 hours later, I drove off with my new Lexus. Yes, I will be a repeat customer!!!!!! Thank you Steve!!! More
Newport Lexus service department is prompt, professional and I had made an early morning appointment for regular service on our 2015 Lexus. I was in the Service Department on-time, and they began work on my car I had made an early morning appointment for regular service on our 2015 Lexus. I was in the Service Department on-time, and they began work on my car within 5 minutes. Service that was due, and a full inspection, as well as a full washing of the vehicle, were completed in a little over one hour. The waiting area was comfortable, and TVs were on for those waiting to watch regular programming. All staff members who spoke to me were friendly and attentive, as well as professional! More
100% satisfied ! Steve was grate walked thru everything 100% satisfied will be back ...for our next lexus and will be happy to deal with Steve again...Thanks... Steve was grate walked thru everything 100% satisfied will be back ...for our next lexus and will be happy to deal with Steve again...Thanks... More
Love my RX with red leather interior Worked with Scott Cram to lease my second Lexus vehicle. I currently lease a CT and was interested in an SUV. So ultimately when it came time to shop, Worked with Scott Cram to lease my second Lexus vehicle. I currently lease a CT and was interested in an SUV. So ultimately when it came time to shop,I opted for a Lexus RX 350, F sport. I came in on an afternoon to just "browse" and then a few days later, I was back to make the deal. I highly recommend Scott Cram. Love his sales style. He's calm, honest, and practical. I was able to text him throughout the entire week about my thoughts. He was never once pushy and his demeanor was trustworthy for the entirety of the car search. I appreciate the time he took in making sure I was happy and most of all, comfortable. I am now the owner of an attractive Lexus RX 350, with stunning red leather interior. WOW. Thanks again Scott. I will be back soon. Thanks for taking great care of me. More
Excellent Customer service! Peter did an outstanding job in explaining the work that would be needed and why. I was very happy with his professionalism and how courtesy he was i Peter did an outstanding job in explaining the work that would be needed and why. I was very happy with his professionalism and how courtesy he was in handling the service that I was requesting. More
Great Team and a Great Deal I was on my way to Fletcher Jones Mercedes with a pre-approval for the MB GLA 250 SUV. I saw the NB Lexus dealership and decided to stop in and I'm gl I was on my way to Fletcher Jones Mercedes with a pre-approval for the MB GLA 250 SUV. I saw the NB Lexus dealership and decided to stop in and I'm glad. The MB GLA 250 is so small inside and most of the features were upgrades.The new NX200T SUV was perfect, more stylish and more spacious inside but not too big to handle AND EVERYTHING WAS INCLUDED. I made a great deal and signed the papers the same day. Ask for Scott Cram, one of the best car reps I've met in a long time! Thanks Guys! More
The Best I paid less for an oil change here on my IS-F than i would have at a quick change "kiosk". That and the reassurance of dealership level competence? Ye I paid less for an oil change here on my IS-F than i would have at a quick change "kiosk". That and the reassurance of dealership level competence? Yes, please. More
very satisfied with my car's service My service adviser Mr. Peter Perez is truly a professional.Very knowledgable,courteous and helpful.I enjoy working with him and would strongly recomme My service adviser Mr. Peter Perez is truly a professional.Very knowledgable,courteous and helpful.I enjoy working with him and would strongly recommend him. More
Scott is A+! I may have left a 4 of 5 stars for the dealership, but that is no reflection of Scott Cram. Scott is definitely a 5 out of 5 ?????????? During the I may have left a 4 of 5 stars for the dealership, but that is no reflection of Scott Cram. Scott is definitely a 5 out of 5 ?????????? During the purchasing process, Scott was pleasant to work with and was patient with me. Most of all even a month after purchase, he has been attentive to any concerns I may have. I have been able to text him with questions and I would get a darn near instant reply. That is service I can appreciate. I wasn't ignored post purchase, still treated with the same respect and attention as a prospective buyer. If you want a Lexus, see Scott Cram! More