Newport Lexus

Scott is A+! I may have left a 4 of 5 stars for the dealership, but that is no reflection of Scott Cram. Scott is definitely a 5 out of 5 ?????????? During the I may have left a 4 of 5 stars for the dealership, but that is no reflection of Scott Cram. Scott is definitely a 5 out of 5 ?????????? During the purchasing process, Scott was pleasant to work with and was patient with me. Most of all even a month after purchase, he has been attentive to any concerns I may have. I have been able to text him with questions and I would get a darn near instant reply. That is service I can appreciate. I wasn't ignored post purchase, still treated with the same respect and attention as a prospective buyer. If you want a Lexus, see Scott Cram! More

Purchased Used BMW 650i Fantastic service, professionalism and integrity with Scott and Yas. I was going to purchase a new BMW until I found out they left Irvine BMW so I fol Fantastic service, professionalism and integrity with Scott and Yas. I was going to purchase a new BMW until I found out they left Irvine BMW so I followed them to Newport Lexus. Will but from them again and send referrals their way. More

Wonderful experience! Gary Kalagian made my experience in purchasing a Lexus a memorable one. Not only was he most concerned about my needs and my timeline, his patience, k Gary Kalagian made my experience in purchasing a Lexus a memorable one. Not only was he most concerned about my needs and my timeline, his patience, knowledge, and lovely personality made my first solo car purchase work for me! And as he promised, his support did not stop at the sale. Gary has been there to help me with big and small questions ever since. He cares about his clients and their needs and clearly understands best practices in customer service. I love my Lexus and highly recommend Gary at Newport Lexus. More

fast easy and convenient excellent service. Hassle free, fast, easy and convenient. I am very happy with the service and would definitely recommended to anyone out there that excellent service. Hassle free, fast, easy and convenient. I am very happy with the service and would definitely recommended to anyone out there that is looking to buy a good reliable car. More

Excellent customer service as always. Very knowledgeable about car and future maintenance that might be needed. I have been going to Robert for years and trust him. He also seems to be v Very knowledgeable about car and future maintenance that might be needed. I have been going to Robert for years and trust him. He also seems to be very fair when recommending what services are needed now and which one can wait until the next visit. More

Very professional service and staff My first visit with my new car was wonderful thanks to Robert Nunez. He was kind , informative and exact about timelines. So I have come back since th My first visit with my new car was wonderful thanks to Robert Nunez. He was kind , informative and exact about timelines. So I have come back since then with the same results. More

Great experience My trip to the dealership went exactly as planned. All expectations were met. Great experience!t I would definitely recommend the dealership and Mike My trip to the dealership went exactly as planned. All expectations were met. Great experience!t I would definitely recommend the dealership and Mike Shimoda as well Yasmine in the finance department. More

Always excellent service Arlen always has given excellent service. He is always very friendly and makes sure I understand what to expect and he never surprises me. As a result Arlen always has given excellent service. He is always very friendly and makes sure I understand what to expect and he never surprises me. As a result I feel very good following his advice. I feel he has my best interest at heart. More

Excellent Service at Newport Lexus I am a somewhat picky and high maintenance service customer, requesting that my vehicle be treated with utmost care and precision when in for service. I am a somewhat picky and high maintenance service customer, requesting that my vehicle be treated with utmost care and precision when in for service. I am frugal with my finances yet willing to pay for competent and precise maintenance and repairs and expedient, respectful and exemplary service. Frankly, I can receive competent maintenance and repairs at most Lexus dealerships, and possibly at a lower price, but I choose Newport Lexus because of the expedient, respectful and exemplary service I receive from Alberto. Alberto has been my Service Consultant for the last few times I have been in for service and frankly, I now prefer to deal with him exclusively. His service has exceeded my expectations on each visit, being honest, upfront and fully accommodating of my requests. His follow up and attention to detail is the main reason I am a Newport Lexus service customer. It doesn't hurt that the Newport Lexus service tech Derrick is competent and clean as well. Thank you Derrick. Great job to the entire team. More

Excellent Service As usual, the service department did a great job in maintaining my Lexus ISF. We have 3 Lexus and would recommend anybody to visit this dealership. As usual, the service department did a great job in maintaining my Lexus ISF. We have 3 Lexus and would recommend anybody to visit this dealership. More