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Newport Lexus

Newport Beach, CA

4.9
2,392 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,393 reviews

August 02, 2019

Customer Service orriented I have owned a Lexus for 2 years now and I am very pleased with the service that is provided to me. I don't see myself in any other vehicle. More

by OCDodgerDiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Aug 02, 2019 -

Newport Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 02, 2019

Painless Experience and Great Customer Service Getting into another lease with Newport Lexus was a painless experience. Scott was the best! He was patient, friendly, and worked hard to get me the b More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Asehfi, Anita Rami
Aug 02, 2019 -

Newport Lexus responded

Hi KC, Congrats on your new RX 350 and welcome to the Family! Scott is an outstanding asset to us here and always makes sure our customers go home happy. Glad you had a great experience. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 30, 2019

AWESOME service Joey is the best! I emailed him to set up an appointment for my Lexus 10K mileage service on Friday afternoon. The process of checking in was super qu More

by Ing1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jul 30, 2019 -

Newport Lexus responded

We couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Joey provided just that to you. We look forward to doing business with you again in the future! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2019

Excellent customer care They provided amazing customer service as well as the sales man Scott was great and really pushed to get the price of my dream car to where it worked More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2019 -

Newport Lexus responded

Hi Tiffany, Your review is why we do what we do. Thank you so much for reaching out to us. Scott is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to working with you again. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2019

Lexus RX350 I just bought a new RX350 at NB with Omo’s assistance. He convinced me to buy the car when I just initially wanted yo test it. I think I got a good de More

by HL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Jul 29, 2019 -

Newport Lexus responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Thank you so much for choosing us, and please stop by in the future to let us know how your new RX350 is treating you! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 26, 2019

Excellent experience The entire experience was so easy and the people involved were excellent in hospitality, service, knowledge and accommodating. There was always an ans More

by Satisified
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Mo Qureshi
Jul 26, 2019 -

Newport Lexus responded

We cannot thank you enough for this amazing 5-Star Review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We hope you're enjoying your new vehicle so far and please feel free to ask, should you ever have any questions! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 23, 2019

Regular service & four new tires I have always received effective and courteous service. The Service Consultant I work with explains any questions I have and advises me what services More

by janb
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 23, 2019 -

Newport Lexus responded

Your review is why we do what we do. Thank you so much for reaching out to us. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 22, 2019

Car buying made easy I used AAA new car buying to get referred to the Fleet Manager at Newport Lexus. He was able to help me decide which model fit my needs best. I test d More

by JuliaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Melissa Alarcon, Anita Rami
Jul 22, 2019 -

Newport Lexus responded

Hi Julia, We want to thank you for taking the time to leave us a positive review. Providing 5-star service is our top priority, which is why we're happy to see you received just that. You're family now, so please feel free to let us know if you ever need anything. See you next time! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 20, 2019

Great Service Kevin always provides great customer service. Scheduling is always great. Always available to book an appointment in a timely manner. Fast service and More

by MiaLuna04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 22, 2019 -

Newport Lexus responded

Wow! We cannot thank you enough for your thoughtful review, Mia. We are so happy that Kevin was able to take care of all of your needs and we're proud to have him on our team. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 19, 2019

Great dealership A. J. and his dealer associates treat every customer as a guest in their home. One of the best Lexus dealerships in the country. Thank you for the gre More

by RPl48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Arlyn Apodaca
Jul 22, 2019 -

Newport Lexus responded

We would like to thank you for this thoughtful 5-Star Review! You deserve nothing but the best, and we're grateful to know AJ provided you with nothing less than that! We look forward to serving you again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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