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Newport Lexus

Newport Beach, CA

4.9
2,393 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,393 reviews

July 18, 2019

Excellent service Since we purchased our GX460 back in 2015 we have been taking it to Newport Lexus for service. Service is very important to me as my wife and my kids More

by luisGX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl, Joey Wilchek
Jul 18, 2019 -

Newport Lexus responded

Hi Luis, Thanks for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. If you need anything else down the road, please don't hesitate to call. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 11, 2019

Newport Lexus I've been going to Newport Lexus since it opened and they have the nicest and most professional people working there. I've been a Lexus owner for over More

by tl7358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda +++++ Suppose to be stars, Jason Johnson, Greg Brawley, Joey Wilchek
Jul 11, 2019 -

Newport Lexus responded

Your loyalty has not gone unnoticed and we love having you as a member of our Newport Lexus Family! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Stop by anytime! Take care! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 07, 2019

Very positive Sales approach was not pushy or overly aggressive. Chris and Yasmine went beyond the call of duty to stay until 9:30 pm on a Sunday night to make the More

by aquariusrising
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Mo Qureshi, Yasmine Aref
Jul 08, 2019 -

Newport Lexus responded

We couldn't be more pleased to hear that Chris and Yasmine went above and beyond to make sure your car-buying experience went smoothly. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 04, 2019

Easiest Car Buying Experience of My Life We've bought luxury vehicles in the past, but this was the quickest, easiest sale. Mo explained the differences between the models, we took them for t More

by Newport Lexus car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Jul 05, 2019 -

Newport Lexus responded

We're so pleased to read your encouraging review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 29, 2019

Pleasant Experience In most cases buying a car is like going to a dentist—not pleasant. Scott was very professional and helpful in completing the sale and trade-in transa More

by Mike and Jana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Rami
Jul 01, 2019 -

Newport Lexus responded

Hi Mike and Jana, We couldn't be happier to see that Scott made sure your experience was a great one. Thanks for taking the time to share this and please don't hesitate to let us or Scott know should you ever need anything. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 27, 2019

good experience This place is very beautiful and clean. Our salesman Mo was very nice and helpful. We had a great experience buying our 2019 Lexus there. More

by Chen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Jun 27, 2019 -

Newport Lexus responded

Congrats on your new Lexus and welcome to the family! We're happy to see you had a great experience with Mo and can't wait to see you at your first service visit! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 26, 2019

Car courtesy Scott our salesman was courteous, helpful and not pushy. Dealership was child friendly, clean and offered customer comfort features throughout. Everyo More

by Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott my salesman and I’m sorry I do t remember the others was chasing a toddler grandson that was taking my attention to detail away from me., Anita Rami
Jun 27, 2019 -

Newport Lexus responded

Hi Sylvia, We're happy to see you enjoyed both our service and facility. Thanks for this great review and we look forward to providing you with this same great service again soon. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 21, 2019

Fabulous. Our experience at Newport Lexus was everything we hoped it would be. It was quick, painless and we know we received a great deal on our automobile. More

by pbdb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lineberry, A. J. D'Amato, Anita Rami
Jun 21, 2019 -

Newport Lexus responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We're pleased that Curtis took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 19, 2019

Excellent service Scott was very helpful and knowledgeable. Will get my next car from him in a heartbeat there was no pressure at all but he was there when we needed hi More

by Tamara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ashefi, Anita Rami
Jun 19, 2019 -

Newport Lexus responded

Hi Tamara, Thank you so much for this amazing review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Scott provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 18, 2019

Outstanding customer service! Newport Lexus is without question the leader in customer service. I took my previous Lexus to another dealer for years. They were good, but paled in More

by John T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jun 18, 2019 -

Newport Lexus responded

Your satisfaction means everything to us, John. Thank you so much for your awesome review. We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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