Newport Lexus

Best Dealership Experience Ever! The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased with my purchase and choice of Newport Lexus! More

Service Joey Wilchek has always been so helpful when I come in for service. He explains the needed service and he explains the charges well. Newport Lexus h Joey Wilchek has always been so helpful when I come in for service. He explains the needed service and he explains the charges well. Newport Lexus has a great asset in Joey. Verlon McKay More

Tires for life My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just had a flat tire due to a large bolt and have been told on my last two tire rotations and oil change that I would be needing tires the next time I was in. I wanted to get new tires so they would wear evenly. But no plugging and patching the hole and placing th tire on the rear is what was done. This is very disheartening since I've followed the guidlines with rotation, alinement, and air pressure that I can't even get new tires to feel safe while driving. The customer service at Newport Lexus Is great , I just don't understand why on earth they would ever have chose to offer this item. In stead of enhancing the comfort experience it's result is one of frustration! More

Terrific First class Dealership. Comfortable waiting area. No issues, as I faced at my last Dealership, giving me an SUV loaner car similar to what I drive d First class Dealership. Comfortable waiting area. No issues, as I faced at my last Dealership, giving me an SUV loaner car similar to what I drive daily. More

New Car Buying Experience I have not bought a new car in almost 30 years! Was very nervous about the whole process. I was recommended to Gary Kalagian from my daughter who ha I have not bought a new car in almost 30 years! Was very nervous about the whole process. I was recommended to Gary Kalagian from my daughter who had purchased 3 Lexus cars from him and has always been completely satisfied. I had been talking with 2 other dealerships. but once my daughter made a call to Gary, he totally went to work and found me a beautiful car. It was truly a great car buying experience for me. He had all the paperwork ready and waiting, explained everything in detail, went over all the new car technology, and has made himself available to me should I have more questions, or issues. He lady in the finance office was also very helpful, courteous and explained the different options presented to me. Gary also gave me a tour of Newport Lexus and all the amenities they make available to their customers. I'm extremely delighted with my new Lexus RX 350! I will definitely recommend Gary Kalagian to the rest of my family and friends. Gary definitely goes the extra mile for his customers. Thank you so much! More

A great and stress-free experience from beginning to end! It had been a long time since we purchased a new car and we weren't necessary looking forward to the whole car-buying sales job....But we met Gary Kal It had been a long time since we purchased a new car and we weren't necessary looking forward to the whole car-buying sales job....But we met Gary Kalagian and we put our anticipation behind us as Gary took the time and care to explain the car and the paperwork! We would definitely recommend him to family and friends! More

Great Service Experience Newport Lexus service technicians are always courteous, friendly and personable. I enjoy working with them. They are also extremely competent and know Newport Lexus service technicians are always courteous, friendly and personable. I enjoy working with them. They are also extremely competent and know how to help me keep my car running in top shape. More

Refreshing experience Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things q Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things quite easy for us to purchase the vehicle we wanted. More

WONDERFUL !!! Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying experience easy, which was much appreciated . More

Awesome Dave the superhero. Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! More