Back

Newport Lexus

Newport Beach, CA

4.9
1,756 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 1,756 reviews

August 01, 2016

My experiencing was refreshing and rewarding. Excellent customer service and attention to details. Very personable and accessible. Made sure I test drove the car several times to practice the feat More

by Msfitkaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Aug 01, 2016 -

Newport Lexus responded

Thank you for sharing this positive review with us. We strive to provide quality service to each and every customer and it's a pleasure to see you received just that. Thanks for choosing us here at Newport Lexus and we look forward to a long lasting relationship together. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 31, 2016

2016 RX 350 Special Order Our salesman, Steve Tibbetts, took very good care of us ordering the exact bells and whistles we really wanted. It took Lexus over 4 months to build t More

by Pam & Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Steve Tibbetts, Fred Mahjoob
Aug 01, 2016 -

Newport Lexus responded

Hi Pam and Kevin, We're so grateful for this great review and happy to hear that you were able to find the exact RX350 that you were looking for. It's an amazing SUV that we know you're going to love driving for many years to come. We'd like to welcome you to the Newport Lexus Family and hope to see you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 30, 2016

Joey from service is awesome!!! Great customer service, Joey follows up promptly keeping me informed every step of the way. Actual work on car always great and reliable. I feel price More

by LS430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 01, 2016 -

Newport Lexus responded

Thank you for your positive comments about your experience with Joey. We'll be sure to share your review with him and the rest of our team. Thanks for choosing Newport Lexus and we look forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 30, 2016

Oil maintenance Service Arlyn always take care of my car's needs. Great personality, very professional. He also provides recommendations to keel my RX 350 running in tip top More

by ct14121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Aug 01, 2016 -

Newport Lexus responded

Thank you for taking the time to leave this review. Arlyn is a great asset to us here and it's no surprise the provides you with a great experience each time you visit. We hope your RX350 is treating you well and should you ever have any questions, don't hesitate to ask us or Arlyn! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 29, 2016

Great service From the manager to our salesman Newport Lexus IS like no other. Would highly reccomend. Bobby and Shooter are the best. We have bought 6 cars from N More

by Linda david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, "Shooter" Schuetter, Matt Mahjoob
Aug 01, 2016 -

Newport Lexus responded

Hi Linda, Wow! We couldn't be more grateful for this review and for your loyalty to us here at Newport Lexus! Bobby and Shooter are all-stars and we're so proud to see that they provide you with the service you deserve. Thanks for being a part of the Newport Lexus family and enjoy another Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2016

Everyone cares you are happy with service Everyone concerned I got the service I wanted and happy with results. Needed warranty work on sealer for car and did excellent work to correct defecti More

by toms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter, Sarah Engel, Sean Tafoya
Jul 29, 2016 -

Newport Lexus responded

Thank you for taking the time to leave this positive review. It's a pleasure to see that our team provided you with a quality experience and were able to fix the issue with the defective sealer. We hope your vehicle is treating you well and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2016

Excellent Very courteous, efficient, and organized. My service was completed in a timely manner. I drop my vehicle off for service and get a rental I never ha More

by Jesgurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, Albert Lara
Jul 29, 2016 -

Newport Lexus responded

Thank you for this quality review. We're so pleased to read that your experiences here are always great ones. We'd like to let you know how much we appreciate your business and we're looking forward to serving you for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 26, 2016

Great Experience! I was wary about going to Newport Lexus seeing as how the address might be cause for higher prices alone but I couldn't have been more wrong. I worke More

by NXSuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Greg Lawson
Jul 26, 2016 -

Newport Lexus responded

Thank you for taking the time to share this awesome review! We're proud to hear that Gary and Arlyn have both provided you with the quality service that you deserve. Please know how important your business is to us and we'll continue to show you that your satisfaction is most important to us. Thank you for choosing Newport Lexus and we're looking forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 24, 2016

New car Shooter went above and beyond and made it a smooth and painless experience for me! I will definitely recommend you and Newport Lexus! Thank you Shoo More

by Katbui77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter
Jul 25, 2016 -

Newport Lexus responded

Thank you for this 5-star review! Shooter is a great member of our team and it's no surprise that he made your experience here one that you won't soon forget. Thanks for stopping by and we hope that we can serve you again very soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 23, 2016

Service my car What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, More

by Senior
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 25, 2016 -

Newport Lexus responded

Hi Barbara, Thanks for this awesome review! We couldn't be happier to hear that Peter provided you with a positive experience and you enjoyed our customer lounge. We thank you for choosing Newport Lexus and are looking forward to seeing you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

...
117
...