Newport Lexus
Newport Beach, CA
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30,000 service Everything went well. The rattle I heard on passenger side is gone. The brakes feel better. I do have 1 complaint about my tires. I was informed the t Everything went well. The rattle I heard on passenger side is gone. The brakes feel better. I do have 1 complaint about my tires. I was informed the tread on the tires was poor. I'm concerned how could that be as the car had new tires when I bought it & only have driven 10,000 miles in over a year? More
Repair service is excellent We had an unexplained rattle in the car which was very distracting. The mechanic found the cause and Newport Lexus repaired the defect. Best of all, We had an unexplained rattle in the car which was very distracting. The mechanic found the cause and Newport Lexus repaired the defect. Best of all, it was covered under the warranty. They provided me with a nice loaner car for the day. Great service! More
15,000 mile service I always enjoy coming to Newport Lexus. I feel like I'm in a luxury hotel. Everyone is so nice and accommodating. Beautiful environment and very profe I always enjoy coming to Newport Lexus. I feel like I'm in a luxury hotel. Everyone is so nice and accommodating. Beautiful environment and very professional people. More
10,000 service and fix navigation system Fantastic service every time. I recommend Newport Lexus to everyone. Service is great, loaner is easy, there is simply nothing negative to say. Than Fantastic service every time. I recommend Newport Lexus to everyone. Service is great, loaner is easy, there is simply nothing negative to say. Thanks, Wendy More
Service experience I had an excellent experience with the service personnel and her services. The service was completed in a timely fashion and to my utmost satisfaction I had an excellent experience with the service personnel and her services. The service was completed in a timely fashion and to my utmost satisfaction. More
Mike Shimon Provides Stellar Customer Service Mike is a professional, knowledgeable and thoughtful salesperson who helped me find the exact vehicle I was seeking for the second time. Mike remember Mike is a professional, knowledgeable and thoughtful salesperson who helped me find the exact vehicle I was seeking for the second time. Mike remembered details about me from the last time we worked together and really personalized the experience. It is clear he is genuinely interested in his clients. He also advocated to get me the lowest possible interest rate he could and succeeded, which lead to a great deal of savings. Mike is a one of a kind, extraordinary professional. If you are looking for an enjoyable, comfortable and stress free experience when purchasing a vehicle, I would highly recommend that you work with Mike Shimon. More
great in every way no wait, courteous staff, beautiful dealership, readily available loaner car, got a phone update on the car, pickup was fast and car was washed and re no wait, courteous staff, beautiful dealership, readily available loaner car, got a phone update on the car, pickup was fast and car was washed and ready for me More
Always the Greatest Courteous and knowledgable staff, excellent service and a comfortable lounge with really good coffee. Always a pleasure to go there. It is also fun Courteous and knowledgable staff, excellent service and a comfortable lounge with really good coffee. Always a pleasure to go there. It is also fun to do a little shopping at the on site store. More
Dave Clayton is awesome. Dave always treats me like I'm the best customer that ever came through the dealership. He's always upfront and honest about what I need to do to tak Dave always treats me like I'm the best customer that ever came through the dealership. He's always upfront and honest about what I need to do to take the best care of my Lexus. I never feel like I've been ripped off. Plus he's cheerful and a cool guy. All the people there make me feel like my business is important to them. More
Exceptional customer service The place is clean, organized with comfortable seating area, computers, healthy food. The service is personal and exceptionally organized . This has b The place is clean, organized with comfortable seating area, computers, healthy food. The service is personal and exceptionally organized . This has been my preferred location for the service with easy appointment and reasonable pricing. More