Newport Lexus

Outstanding Service Joey Wilchek is the best service employee I have ever encountered. He takes care of everything in an extremely professional manner!!. My Lexus is my Joey Wilchek is the best service employee I have ever encountered. He takes care of everything in an extremely professional manner!!. My Lexus is my favorite car of all time and so much of my sentiment is due to Joey and the people who work at Lexus. My car is not new and it still runs like a dream so buy Lexus if you want an outstanding car and service. More

Treated like a king I have never dropped my car off at a Lexus dealership to get worked on, but after the amazing service and being treated like royalty I will never take I have never dropped my car off at a Lexus dealership to get worked on, but after the amazing service and being treated like royalty I will never take my car anywhere else. Joey made sure i was treated with nothing less then VIP service More

Purchase of NX300h Overall great experience at Newport Lexus. Salesman, Mo Qureshi, was friendly, straightforward, helpful and transparent when it came to pricing. Purch Overall great experience at Newport Lexus. Salesman, Mo Qureshi, was friendly, straightforward, helpful and transparent when it came to pricing. Purchase of car was relatively quick. And I'm so happy with my NX300h. Fantastic car. Newport Lexus is a beautiful dealership, with a great staff. Will be a pleasure to have car serviced there. More

Excellent service always with Sean service rider and Gary for purchasing any car friendly and very concern always and very helpful and efficient can always cal service always with Sean service rider and Gary for purchasing any car friendly and very concern always and very helpful and efficient can always call on them More

Very professional and efficient I have dealt with Newport Lexus for over 8 years and have never been disappointed. Quality service and professional people. Highly recommend this deal I have dealt with Newport Lexus for over 8 years and have never been disappointed. Quality service and professional people. Highly recommend this dealership for sales and service. Albert Lara has seen to our service needs and we have been satisfied and well taken care of. More

Easy, quick and respectful I had a great experience here at Newport Lexus dealer, it was quick and easy, Mo Qureshi gave us an unbelievable deal. I am so greatful to have had th I had a great experience here at Newport Lexus dealer, it was quick and easy, Mo Qureshi gave us an unbelievable deal. I am so greatful to have had the chance to work with him. Thanks! Mo. More

Excellent in the service department The employee that I have dealt with the most is Joey Wilchek. He is a consummate professional and the dealer is fortunate to have him in their employ. The employee that I have dealt with the most is Joey Wilchek. He is a consummate professional and the dealer is fortunate to have him in their employ. He is honest and makes you feel like you are a very important customer each time that you deal with him. If I was still in business I would try to make him my employee. More

My Experience from Newport Lexus. I purchased Lexus IS 200T from Newport Lexus in September,2018 I am writing this for customers who deserve better services and treats, based on fac I purchased Lexus IS 200T from Newport Lexus in September,2018 I am writing this for customers who deserve better services and treats, based on facts. I had an issue that should’ve been remained a small issue with management & dealer, and it was about my 2nd key and their attitudes. Let me just saying problems I think of this New port Lexus overall. MY DEALER didn’t answer my call, email or voicemail. In other words, it was very unprofessional behavior about A/S. His attitude to customer wasn’t great; he literally stopped talking to me after seeing bad review on him from me instead of fixing the problem with me via much smoother way. I just did my right to do as a customer who spends a lot of money on what they are selling. Speaking of which, even I sent an apology email to the dealer about the review, for god sake! About the INTERNET SALES MANAGER, he said “There is nothing I can do about it, since I didn’t make a dime from the deal between your dealer and you, sir. You have to talk with your dealer”, the reason I talked to him was just because the dealer is not responding me at all. In my perspective I believe that he didn’t want to be in charge to solve the problem. I just gave up on him after what he told me. I emailed to the GENERAL MANAGER to discuss about this, he is the exactly same like others. Through Yelp, he said that he is willing to fix problem, but all he did for me was ignoring me and passing around the responsibility to others. Here is what happened. Since the dealer ignored me, I talked with the internet sales manager about 2nd key. He emailed me that says “OK perfect so wait till receive the registration. As far as the key, dealers have different accounts. We cannot do that. If you want to go there (other Lexus dealership), that is fine then you shall make your key and send us the bill so we get a check and mail to you”; from my email. He made me to get a new key ($477), then refused to pay back, just because it was too expensive and he didn’t want to pay it from his pocket. So I had to open an official claim through Lexus HQ to get the reimbursement. This whole process was so messed up and frustrating to me. Hope anyone read this, please reconsider where you want to get your car. More

Best Car Lexus Dealership I am a first time buyer. I had a magical time at Newport Lexus. Mo Qureshi gave me an experience I would never forget. Compare with other dealership M I am a first time buyer. I had a magical time at Newport Lexus. Mo Qureshi gave me an experience I would never forget. Compare with other dealership Mo is polite, honest and he really cares about customer. He made an unforgettable deal and I felt good about the buy. I would come back here for future purchases and recommend Mo and Newport Lexus to my customers. More

Certiefied Used Purchase I had a pleasant experience with Mo and loved the showroom as well. Everyone was great and I am well pleased. The car was well detailed and gassed up! I had a pleasant experience with Mo and loved the showroom as well. Everyone was great and I am well pleased. The car was well detailed and gassed up! TD More