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Newport Lexus

Newport Beach, CA

4.9
3,110 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 3,110 reviews

October 01, 2024

Great service, very professional & courteous. Jordan was vert helpful and on time. I will be back! More

by jerbntz60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
Oct 04, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Jordan! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2024

Every time I bring my car for simple oil change, I get hit with so many other mechanical issue with my car. This is the car I purchased from same place and has been maintained by only Lexus dealer. More

by behrouzjafari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Perez
Oct 05, 2024 -

Newport Lexus responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Tony D’Amato, General Manager tonydamato@newportlexus.com

September 30, 2024

I had a flat tire and service got me in immediately to replace it for me and were going to send me on my way but when I was checking in, Roberto, let me know that it was time for my yearly maintenance so More

by savedbygrace997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Manzano
Oct 05, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

Chris is such a help! Nice guy! I’m very happy with the service he provided for me. Thank you for employing such a great worker More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 30, 2024 -

Nicole responded

Thanks

Sep 30, 2024 -

Nicole responded

Thanks

Sep 30, 2024 -

Nicole responded

Thanks

Sep 30, 2024 -

Nicole responded

Thanks

September 29, 2024

Fantastic service experience at Newport Lexus. Kevin was very knowledgeable, friendly, and provided exceptional service as my advisor. More

by LIMITEDSLIP112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Oct 02, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

o Sean service adviser --- Excellent o Amber Smith is service rep --- Excellent o Joey Kato is salesman --- Excellent o Fred Mahjoub is sales manager --- Excellent o Roger Ghasemi is finance --- Excel More

by ldeleo2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mahjoob, Shawn Moshrefi
Sep 28, 2024 -

ldeleo2004 responded

o Sean service adviser --- Excellent o Amber Smith is service rep --- Excellent o Joey Kato is salesman --- Excellent o Fred Mahjoub is sales manager --- Excellent o Roger Ghasemi is finance --- Excellent o Joe Ehlert is sales manager --- Excellent

Sep 28, 2024 -

ldeleo2004 responded

EVERYONE GETS 5 STAR's

Oct 02, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2024

Prompt professional service and superb communication throughout. My ride is past warranty and I pay more now - still worth it for excellent work. Car rides like it’s first day! Chris was on it! More

by mary_setterholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Oct 02, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2024

Zaheed was amazing. I work a lot of hours and had to make a deal online. He was very professional and kept it straight forward. I got an amazing deal and the whole st More

by Johnhames1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheedhusein Khakoo, Youssef Al-Moussawi
Oct 02, 2024 -

Newport Lexus responded

Hi, thank you for taking the time to leave a review for us at Newport Lexus. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

September 27, 2024

Great and prompt service! Had many options for appointments. They took my car right in and it was ready in less than the expected time. They have a comfortable waiting area wi More

by mlogruenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Sep 28, 2024 -

Newport Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!

September 26, 2024

Peter was helpful and friendly, and his follow-up was great. A damaged tire was replaced and a part was ordered to repair hatch sensor. Once part arrives, I was told I'd receive a callback to bring the c More

by dischultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Sep 28, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Peter here at Newport Lexus! We hope you have a great day!

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