Newport Lexus
Newport Beach, CA
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Every time I bring my car for simple oil change, I get hit with so many other mechanical issue with my car. This is the car I purchased from same place and has been maintained by only Lexus dealer. hit with so many other mechanical issue with my car. This is the car I purchased from same place and has been maintained by only Lexus dealer. More
I had a flat tire and service got me in immediately to replace it for me and were going to send me on my way but when I was checking in, Roberto, let me know that it was time for my yearly maintenance so replace it for me and were going to send me on my way but when I was checking in, Roberto, let me know that it was time for my yearly maintenance so I left the car for them to get all of that done also. More
o Sean service adviser --- Excellent o Amber Smith is service rep --- Excellent o Joey Kato is salesman --- Excellent o Fred Mahjoub is sales manager --- Excellent o Roger Ghasemi is finance --- Excel service rep --- Excellent o Joey Kato is salesman --- Excellent o Fred Mahjoub is sales manager --- Excellent o Roger Ghasemi is finance --- Excellent o Joe Ehlert is sales manager --- Excellent Everyone was kind capable & courteous. Very professional customer care. More
Prompt professional service and superb communication throughout. My ride is past warranty and I pay more now - still worth it for excellent work. Car rides like it’s first day! Chris was on it! throughout. My ride is past warranty and I pay more now - still worth it for excellent work. Car rides like it’s first day! Chris was on it! More
Zaheed was amazing. I work a lot of hours and had to make a deal online. He was very professional and kept it straight forward. I got an amazing deal and the whole st I work a lot of hours and had to make a deal online. He was very professional and kept it straight forward. I got an amazing deal and the whole staff from start to finish treated myself, as well as my wife like friends. I would recommend this dealership to anyone interested in a great, no pressure experience. More
Great and prompt service! Had many options for appointments. They took my car right in and it was ready in less than the expected time. They have a comfortable waiting area wi Had many options for appointments. They took my car right in and it was ready in less than the expected time. They have a comfortable waiting area with a great coffee machine. Excellent service and very polite. Better service than with the previous owners the change seems to have been for the best. More
Peter was helpful and friendly, and his follow-up was great. A damaged tire was replaced and a part was ordered to repair hatch sensor. Once part arrives, I was told I'd receive a callback to bring the c great. A damaged tire was replaced and a part was ordered to repair hatch sensor. Once part arrives, I was told I'd receive a callback to bring the car back in to replace that part. More











