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Newport Lexus

Newport Beach, CA

4.9
3,110 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 3,110 reviews

September 25, 2024

Kind capable & courteous service. Work done well & quickly.Beautiful atmosphere to wait inside with clean bathrooms & delightful snacks! More

by valcarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Sep 28, 2024 -

Newport Lexus responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Excellent service! Very professional customer care and extremely helpful knowledgeable service rep to go along with clean dealership More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 28, 2024 -

Newport Lexus responded

Hi Denny, we are so happy to read such a great review about Newport Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

This dealership has been far excellence on the services they provided us. Their staff are courteous and very accommodating More

by binary_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
Sep 28, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2024

Superb service, Joey, the service advisor, was so helpful, courteous and professional. The kind of service customer can appreciate. More

by Valentia03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 28, 2024 -

Newport Lexus responded

Hello, we're happy you found Joey to be so supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

Sales manager/agent was extremely polite and was prepared when we came in, transaction was smooth. Highly recommend More

by Nancyhay100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brawley
Sep 28, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Thanks for the recommendation, and have an amazing day!

September 20, 2024

Great customer service. My service was done in a timely manner. The team went above and beyond to meet my expectations. More

by royatourchian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Sep 21, 2024 -

Newport Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

Services are good and I am satisfied. We will continue to use for our lexus maintenance service. More

by mikih913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Borla
Sep 20, 2024 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2024

Brought vehicle in for second key. Service was excellent from making the reservation, to dropping of vehicle, to service representative, to receiving a clean vehicle with the second ke More

by juliesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
Sep 21, 2024 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2024

Vance was great ! He worked with us and very helpful with the whole process of the purchase More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vance Remmey
Sep 21, 2024 -

Newport Lexus responded

Hi Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

I really enjoyed the service at Newport Lexus. It was thorough, fast, and the best customer lounge atound. More

by toddf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Sep 21, 2024 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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