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Newport Lexus

Newport Beach, CA

4.9
1,724 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,724 reviews

May 20, 2016

RX 350 F Sport purchase Gary Kalagian was absolutely the best sales associate I have EVER dealt with! He was professional, courteous, and extremely knowledgeable in all aspec More

by Bryan Beardsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sarah Engel
May 20, 2016 -

Newport Lexus responded

Dear Valued Customer, We can't tell you how appreciative we are of your glowing review! It makes us so happy to know that our team made sure that you had a great experience at our dealership and that Gary made you feel like one of the family! Feel free to call or stop by if there is anything else we can do for you. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 20, 2016

Service department Albert is the best person they have in service Always dependable. Very courteous and professional. He always returns your calls and answers your More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
May 20, 2016 -

Newport Lexus responded

Hi Jeff, Thank you for this great review. Albert is a tremendous member of our team and we're very lucky to have him on our team. Please know how much we appreciate your business and we look forward to seeing you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 19, 2016

Purchase of 2016 IS 200 T This is my 4th Lease with Ali and Matt. Always go beyond the call. I am a pretty demanding client and they did great! Great price, service and m More

by sabatage69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Ali Moallem
May 20, 2016 -

Newport Lexus responded

Dear Valued Customer, Thanks for this awesome review and for your continued business. Ali and Matt are both great members of our team and we couldn't be happier to hear that they continue to provide you quality service. We'd like to congratulate you on your 4th Lexus and we hope to see you back soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 19, 2016

Joey Wilcheck has exellent customer service Upon arriving I was greated by Jorge Valdez. Very polite and professional.. I was then introduced to Joey Wilchek.. Joey has great customer service an More

by Jose89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Valdez, Joey Wilchek
May 20, 2016 -

Newport Lexus responded

Dear Valued Customer, We appreciate you taking the time to leave this 5-star review. We're overjoyed that Jorge and Joey took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We couldn't be more grateful for your loyalty and we look forward to many more years together! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 19, 2016

Personal Service! We are a longtime Lexus couple and even though we knew what we wanted, we still had some specific questions and comparisons to understand. Jorge was More

by DjH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Jorge Urquidez, Sarah Engel
May 20, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for choosing and letting us know how we're doing. It's wonderful to hear that Jorge provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We hope you're enjoying your new Lexus and thank you for choosing Newport Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 18, 2016

Another great experience in the purchase of another Lexus! I have purchased many cars. Newport Lexus brings the experience to a whole new level. I have just leased my second car. I enjoy the coffee and car was More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
May 19, 2016 -

Newport Lexus responded

Hi John, Thanks for this great review and thank you for your continued support! We strive to provide outstanding customer service to each and every customer and we're so proud to hear that Gary does just that. We hope your second Lexus is treating you well and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 18, 2016

Excellent service at Lexus Thank you for Joey Wilchek's excellent service. My friend and I both own a Lexus ES 350. Every time we go for service, we would ask for Joey. He More

by sauching18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 19, 2016 -

Newport Lexus responded

Hi Rosana, Thank you for this outstanding review. Joey is a tremendous member of the Newport Lexus team and it's no surprise that he provides both you and your friend great customer service when you bring your ES350 in. We hope your Lexus is treating you well and we can't thank you enough for being a part of the Newport Lexus Family! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 17, 2016

IS 200T purchase Worked with Gary from the initial test drive to follow up questions and additional test drive. Price negotiations were straight forward yes or no. N More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
May 18, 2016 -

Newport Lexus responded

Hi Ken, Thank you for this positive review. We're glad to have Gary on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 17, 2016

Always buttoned up and ready to take care. The No hassle place of business...This dealership has been awesome .From the moment you decide what car you need to the closing deal its the most effi More

by coffeemanbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlyn, Gary Kalagian
May 17, 2016 -

Newport Lexus responded

Hi Bob, We appreciate you taking the time to leave this thoughtful review. We work really hard to make every experience here a special one, and we're truly happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 17, 2016

The Service here is the absolute best. Thank You Joey Wilchek, for the best service humanly possible! No matter what happens, I always know that a phone call to Joey, and everything will b More

by Happy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 18, 2016 -

Newport Lexus responded

Dear Valued Customer, We can't tell you how appreciative we are of your glowing review! It makes us so happy to know that our team made sure that you had a great experience at our dealership and that Joey made you feel like part of the Newport Lexus family! Feel free to call or stop by if there is anything else we can do for you. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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