Newport Lexus

Enjoying my 2nd Lexus EMMA (customer service) WAS WONDERFUL! We chatted on the phone and she gave me an early tip about the exact car I wanted that had come in and was not EMMA (customer service) WAS WONDERFUL! We chatted on the phone and she gave me an early tip about the exact car I wanted that had come in and was not even available just yet. If not for our conversation I most likely would have bought elsewhere. Emma was kind, patient, knowledgable and gave me confidence in the dealership. I drove the same car 2 years earlier at this dealer and did not purchase, felt the salesman was insincere, but I found he was no longer there, whew! Chris Clark was helpful and direct, you knew that he knew what he was doing. He made an expeience I general dread painless...other than writing the checks lol. My Lexus model CT200h is not being made anymore so I felt fortunate to get the exact color combo I desired with only 14,518 miles. I have enjoyed driving it :) More

Happy Lexus Driver Yesterday, I bought my third Lexus. Purchasing a car is always something I dread. Not in this case. My salesman, Mo made the experience enjoyable. H Yesterday, I bought my third Lexus. Purchasing a car is always something I dread. Not in this case. My salesman, Mo made the experience enjoyable. He was professional, kind, informative and most importantly... no hard sell. I knew exactly what I wanted and what I could afford. The manager worked with Mo to get me the best deal possible. I left with a beautiful car and feeling they had worked with me to make sure I could have the car I wanted. My experience with Matthew in finance was every bit as painless which has never been the case before. He’s a very nice guy! Hats off to Newport Lexus. More

Patient answers and pleasant buying experience I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few of the model I wanted, so I spent time on Lexus.com searching several surrounding states and spoke to people at several dealers. I am impressed with Nasser Naderi's patient and detailed answers to my questions. He was very accessible by phone, text, and email to iron out details before we traveled to the dealership for a final look. I highly recommend him. In fact, one of our friends here may be contacting him as well! More

Very smooth experience Nasser was very helpful, polite and made the purchase experience a pleasant one. It took a few visits to settle on the car, easy to schedule, and the Nasser was very helpful, polite and made the purchase experience a pleasant one. It took a few visits to settle on the car, easy to schedule, and the purchase was straightforward. More

Albert Lara is the best! My service adviser, Albert Lara, did an exceptional job in taking care of my brake issues. He submitted a report to Lexus regarding the problem and w My service adviser, Albert Lara, did an exceptional job in taking care of my brake issues. He submitted a report to Lexus regarding the problem and was able to get it covered under warranty. He is always professional, courteous, and efficient. Albert has strong work ethics and does his job with the utmost integrity. He is the best asset to Newport Lexus! More

oil change and inspection; Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into s Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into schedule seamlessly. More

Just the way I asked for it. When we asked for a certain model of car, with certain safety and other packages, we were surprised that the vehicle was delivered exactly how we aske When we asked for a certain model of car, with certain safety and other packages, we were surprised that the vehicle was delivered exactly how we asked for it. Summer took care of everything. Prompt delivery of the vehicle helped make Valentine's Day special for my wife. Thank you! More

Mo Qureshi a pleasure to work with We met Mo while browsing for a certified Lexus GS. Mo was very nice, polite, knowledgeable and informative and we didn't feel pressured nor rushed. We met Mo while browsing for a certified Lexus GS. Mo was very nice, polite, knowledgeable and informative and we didn't feel pressured nor rushed. A few weeks later we decided to go ahead with the purchase of the Lexus and due to the overall good experience with Mo and Newport Beach Lexus we decided to come back. The experience was very nice. The price of the car was very fair and everything was handled very smoothly. Thank you for making this a very nice experience. Mo was a pleasure to work with. More

The service was fast. They did 5000 mil service. I called and I have the service next day, The service was fast and the car was clean.Thanks to Lexus They did 5000 mil service. I called and I have the service next day, The service was fast and the car was clean.Thanks to Lexus More

Nasser made the buying process quick and painless I give Nasser at Newport Lexus a 5 out of 5. I did the haggling online and he gave me quotes that were very low that we’re easy to go off by and work I give Nasser at Newport Lexus a 5 out of 5. I did the haggling online and he gave me quotes that were very low that we’re easy to go off by and work with. When I got to the dealership everything was setup already and all I had to do was do some paperwork with the finance manager which only took about an hour. Definitely will purchase my next Lexus from him again! More