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Newport Lexus

Newport Beach, CA

4.9
1,787 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,787 reviews

June 29, 2016

WONDERFUL !!! Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying More

by Flobird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon
Jun 30, 2016 -

Newport Lexus responded

We're extremely grateful for this 5-star review and couldn't be happier to hear that Mike did a great job during your visit. He's a great asset to us and we'll be sure to share your comments with him and the rest of our team. We'd like to thank you for choosing us here at Newport Lexus and can't wait to serve you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 29, 2016

Refreshing experience Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things q More

by slomarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Vance Remmey
Jun 30, 2016 -

Newport Lexus responded

We thank you for this quality review and are extremely pleased to hear that you felt comfortable with our staff during your visit. We strive to provide quality service to each and every customer and are happy to see you received just that. We'd like to congratulate you on your new Lexus and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 28, 2016

Awesome Dave the superhero. Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! More

by Kingofleisure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
Jun 28, 2016 -

Newport Lexus responded

We're extremely grateful for this positive review and very pleased to see that Dave provided you with another great experience. He's a great member of our team and it's no surprise that he makes your visits here memorable. We'd like to thank you for visiting us and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 28, 2016

Replaced my battery because it would not hold a charge.. Newport Lexus treats customers as they should be treated, with respect and appreciation. Most of the time if I have a technical issue when I pull int More

by Barbara S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 28, 2016 -

Newport Lexus responded

Hi Barbara, We couldn't be prouder to read this tremendous review. Our customers are our top priority and we're ecstatic to hear that our staff provides you with the quality service that people have come to expect from us here at Newport Lexus! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 27, 2016

Amazing service Everybody here is always awesome. I only get my car serviced here because I carry my most precious jewel in it (my child) and I want to make sure that More

by HappyLexusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Jun 28, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this awesome review! We're so happy to hear that our Albert and our Service Department do a great job each time you visit and provide you with the quality service that people have come to expect from us here at Newport Lexus! Please know how much we appreciate your business and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 25, 2016

awesome Ali Moallem in my opinion is one of the hardest working salesmen in the industry. Period. He cares about customer's needs and quick to be of help. More

by cheetah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Moallem
Jun 27, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for taking the time to leave this review. Ali is a great member of our team and we're very lucky to have him. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 25, 2016

Best customer service ever. I have owned many luxury cars. Lexus customer service out shines them all. Keep up the excellent work. More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Jun 27, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We look forward to hearing from you again, and please contact us if you ever need anything regarding your Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 24, 2016

Great car buying experience Beautiful dealership location. With very helpful and kind people. Highly recommend this dealership. First class! We will be returning customers. Pl More

by Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Canaan, Sarah Engel
Jun 27, 2016 -

Newport Lexus responded

Dear Valued Customer, We're extremely appreciative of this positive review and happy to see that you enjoy stopping by our facility. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 24, 2016

Excellent service! Our Lexus service representative Peter Perez is the best! From the time we call him to schedule an appointment to the time we pick up our car, he take More

by Edward Bussey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Peter Perez
Jun 27, 2016 -

Newport Lexus responded

Hi Edward, Thanks for this tremendous review! Peter is an all-star and we're so proud to see that he goes above and beyond to ensure you receive the best service possible. We'll be sure to share your great comments with him and the rest of our team. Thank you for choosing us here at Newport Lexus and we look forward to seeing you at your next service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 24, 2016

Fantastic Team at Newport Lexus I have purchased 3 vehicles from this dealership. I recently purchased a GX470 2016 from Gary Kalagian. Gary did a great job finding me exactly what More

by Brandon Carrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Gary Kalagian, David Clayton
Jun 27, 2016 -

Newport Lexus responded

Hi Brandon, Wow! Thank you so much for this amazing review and for your continued support. It's a team effort here and we're so happy to hear that Gary, Jason and our team provide you with quality service each time you visit. We'd like to congratulate you on your new GX470 and we can't wait to see you at your next service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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