
Newport Lexus
Newport Beach, CA
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Professional, diligent and excellent service I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. Excellent customer service from the staff! More
Attention to detal !!!!! Everything about my visit was perfect. In and out in a timely manner. Zero waiting. Mr. Joey Wilchek is on the ball. And, with my appointment, he had Everything about my visit was perfect. In and out in a timely manner. Zero waiting. Mr. Joey Wilchek is on the ball. And, with my appointment, he had everything ready to go before I got there. Mr. Wilchek and Newport Lexus will always have my business. More
Swift Response and Direct Answers The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoy The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoyable. More
Easy in - easy out I very much appreciate the ease and convenience of appointment setting, vehicle drop off and vehicle pick up. The app and other online options really I very much appreciate the ease and convenience of appointment setting, vehicle drop off and vehicle pick up. The app and other online options really make things convenient as most of us don't have time or interest in making actual calls these days. To speed exit, I called ahead and requested my vehicle be delivered to the reception area in advance of my pick up and advised approx time of my arrival. The car was there as requested so I was able to check out w/ the cashier and get on my quickly. All members of staff I came in contact with were professional, helpful and pleasant. More
Scheduled Service My scheduled service was so much more pleasant at Newport Lexus, They are friendly , fast and never try to up sell with service I don't need or want. My scheduled service was so much more pleasant at Newport Lexus, They are friendly , fast and never try to up sell with service I don't need or want. Their waiting area is comfortable and has many amenities to relax or get things done on your phone or computer. It makes the chore of getting your car serviced a much happy one . More
One of the best Modern building, up-to-date data use, great inventory, but most of all it was the personnel starting with our salesperson, Nasser Naderi. His verbal t Modern building, up-to-date data use, great inventory, but most of all it was the personnel starting with our salesperson, Nasser Naderi. His verbal thoroughness , coupled with a display of, "how can I help you the most". Not pushing to make a sale. I have dealt with numerous car salesmen over the years at a variety of dealership, as I usually trade one of our cars every couple of year, but Mr. Baderi is the best one I have dealt with in several years. A definite asset to your organization. Anita Rami in finance with her friendly beautiful smile and patience was a pleasure to work with, which has always been one of the areas, I have disliked over the years of buying cars. Give our thanks. to Mr Naderi. and Mrs Rami. More
Great Experience We had a wonderful experience with Newport Lexus. They were professional, friendly and efficient. Youssef was so kind, knowledgable and patient. We di We had a wonderful experience with Newport Lexus. They were professional, friendly and efficient. Youssef was so kind, knowledgable and patient. We did our own research since it was our first time leasing a car but we still had a lot of questions and Youssef was so patient and professional. He answered all of our questions and made sure we were comfortable with our decision. We didn't feel pressured at any point during the sale, nor were we bombarded with salesmen. They made sure our RX was ready to go the next morning when we arrived to pick it up. Thank you for the positive experience, Youssef and the Newport Lexus team! - Nick and Nancy More
I bought IS 350 sports from Newport Lexus My experience with the Newport Lexus was great. Steve Dippetts was a great sales man He help us all the way through and made it happened . I was very My experience with the Newport Lexus was great. Steve Dippetts was a great sales man He help us all the way through and made it happened . I was very satisfied with his work ethic guinwine to make sure we come through with everything. He spent extra time with us showing us how to work all the technology stuff in my new car. Pretty nice person to deal with and I’m highly recommended to anybody. So Yes Steve will be your guy. Thank you Steve for your help I absolutely love my new Lexus More
Great Experience with Nasser Nasser Naderi was very patient, helpful, and knowledgeable throughout the transaction.Nasser responded promptly to our emails and made the buying exp Nasser Naderi was very patient, helpful, and knowledgeable throughout the transaction.Nasser responded promptly to our emails and made the buying experience very easy for us at the dealership. We enjoyed working with Nasser and will contact him when we are in the market again in the future. He has great customer service and we highly recommend working with him! More
Service From start to finish, everything had been a positive experience. This dealership ship defines what cleanliness and professionalism is. Would recommend From start to finish, everything had been a positive experience. This dealership ship defines what cleanliness and professionalism is. Would recommend friends and family to this dealership. More