Newport Lexus
Newport Beach, CA
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WONDERFUL !!! Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying experience easy, which was much appreciated . More
Refreshing experience Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things q Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things quite easy for us to purchase the vehicle we wanted. More
Awesome Dave the superhero. Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! More
Replaced my battery because it would not hold a charge.. Newport Lexus treats customers as they should be treated, with respect and appreciation. Most of the time if I have a technical issue when I pull int Newport Lexus treats customers as they should be treated, with respect and appreciation. Most of the time if I have a technical issue when I pull into the driveway the person greeting you can explain and correct your problem and you're off and running again. During this visit, my battery was still under warranty, so they replaced it and washed my Lexus while I enjoyed waiting in their very comfortable lounge area. I would not go to another Lexus dealer! More
Amazing service Everybody here is always awesome. I only get my car serviced here because I carry my most precious jewel in it (my child) and I want to make sure that Everybody here is always awesome. I only get my car serviced here because I carry my most precious jewel in it (my child) and I want to make sure that when things are done to the car that they are done correctly. If you're looking to save a buck then go elsewhere. If you want things done the right way the first time because you care about your safety and your family's safety, bring it here. Albert is very responsive, very professional and gets things done when you need them-on time. More
awesome Ali Moallem in my opinion is one of the hardest working salesmen in the industry. Period. He cares about customer's needs and quick to be of help. Ali Moallem in my opinion is one of the hardest working salesmen in the industry. Period. He cares about customer's needs and quick to be of help. More
Best customer service ever. I have owned many luxury cars. Lexus customer service out shines them all. Keep up the excellent work. I have owned many luxury cars. Lexus customer service out shines them all. Keep up the excellent work. More
Great car buying experience Beautiful dealership location. With very helpful and kind people. Highly recommend this dealership. First class! We will be returning customers. Pl Beautiful dealership location. With very helpful and kind people. Highly recommend this dealership. First class! We will be returning customers. Plus, they gave us free car washes! More
Excellent service! Our Lexus service representative Peter Perez is the best! From the time we call him to schedule an appointment to the time we pick up our car, he take Our Lexus service representative Peter Perez is the best! From the time we call him to schedule an appointment to the time we pick up our car, he takes total care of us. He has the paperwork ready, the loaner car is waiting and our car's maintenance or service is handled within the time that he forecasts. Picking up the car is just as simple. We are kept in the loop via email or phone. There are no surprises. The management team there is also always on top of their game. More
Fantastic Team at Newport Lexus I have purchased 3 vehicles from this dealership. I recently purchased a GX470 2016 from Gary Kalagian. Gary did a great job finding me exactly what I have purchased 3 vehicles from this dealership. I recently purchased a GX470 2016 from Gary Kalagian. Gary did a great job finding me exactly what I wanted. I also have to give a lot of credit to the Service Department, as they have the hard job of following through with the promises that the Salesmen make. Jason Johnson and his team has done a wonderful job in keeping my business. There was a moment sometime ago that I had an issue with the Service Department, and I was questioning whether or not to continue my business at Newport Lexus. Jason did a great job responding to my letter, and addressing my concerns. And that is why i continue to be a loyal customer of 10+ Years, and purchase my vehicles through Newport Lexus. I highly recommend this dealership. More