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Newport Lexus

Newport Beach, CA

4.9
2,323 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,323 reviews

February 13, 2018

Professional, diligent and excellent service I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. More

by LISA MARIE LAURENZANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi, Nasser Naderi
Feb 13, 2018 -

Newport Lexus responded

Hi Lisa, We're very sorry to hear about your accident and hope you're okay. We're pleased to see that Nasser took great care of you and got you back on the road. We wish you safe and happy driving and we're always here for you, so please let us know if you ever need anything. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 12, 2018

Attention to detal !!!!! Everything about my visit was perfect. In and out in a timely manner. Zero waiting. Mr. Joey Wilchek is on the ball. And, with my appointment, he had More

by Jared1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 12, 2018 -

Newport Lexus responded

Hi Jared, Joey is an all-star and it's no surprise to see he worked hard to provide you with the world-class service you deserve. We'll be sure to share this with him and our team and we'll see you here again soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 12, 2018

Swift Response and Direct Answers The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoy More

by Tatiyan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Moallem, Anita Rami
Feb 13, 2018 -

Newport Lexus responded

Hi Tatiyan, It's a great pleasure to read this and we're very pleased to see that Ali was very accommodating during your recent visit here. We appreciate you stopping by and should you ever have any questions, please feel free to ask us or Ali. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 12, 2018

Easy in - easy out I very much appreciate the ease and convenience of appointment setting, vehicle drop off and vehicle pick up. The app and other online options really More

by GPRC350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 12, 2018 -

Newport Lexus responded

We take great pride in providing top-notch service and we're extremely pleased to see that our service team takes great care of you and your vehicle. Thanks for being a part of our Newport Lexus Family and here's to many more years of working together. Can't wait to serve you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 11, 2018

Scheduled Service My scheduled service was so much more pleasant at Newport Lexus, They are friendly , fast and never try to up sell with service I don't need or want. More

by Melinda K Sata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Feb 12, 2018 -

Newport Lexus responded

Hi Melinda, It's a great pleasure to see that you enjoyed your service experience here and our state-of-the-art facility. We hope your vehicle is running just like new and we can't wait to see you at your next service visit. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 09, 2018

One of the best Modern building, up-to-date data use, great inventory, but most of all it was the personnel starting with our salesperson, Nasser Naderi. His verbal t More

by JHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Nasser Naderi
Feb 09, 2018 -

Newport Lexus responded

Customer satisfaction is our number one priority and we're so happy to see that both Nasser and Anita made sure your experience was a memorable one. We're extremely grateful for both your business and this review and look forward to many more years of working together. Hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 09, 2018

Great Experience We had a wonderful experience with Newport Lexus. They were professional, friendly and efficient. Youssef was so kind, knowledgable and patient. We di More

by nans688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youssef Al-Moussawi
Feb 12, 2018 -

Newport Lexus responded

Hi Nick and Nancy, Congrats on your new RX and welcome to the Newport Lexus Family. We're so happy that your experience was a great one and Youssef took great care of you. Thanks so much for choosing us here and please don't hesitate to let us know if you ever need anything. We're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 09, 2018

I bought IS 350 sports from Newport Lexus My experience with the Newport Lexus was great. Steve Dippetts was a great sales man He help us all the way through and made it happened . I was very More

by ROB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tibbetts
Feb 12, 2018 -

Newport Lexus responded

Hi Rob, Steve is awesome and we're so happy to see that he went above and beyond to get you into the Lexus you deserve. We hope it's treating you well thus far and we look forward to many more years of working together. See you again soon hopefully. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 05, 2018

Great Experience with Nasser Nasser Naderi was very patient, helpful, and knowledgeable throughout the transaction.Nasser responded promptly to our emails and made the buying exp More

by sweetchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Feb 05, 2018 -

Newport Lexus responded

Nasser is an all-star and constantly going above and beyond to ensure that customers go home happy. We're very pleased to see that this was the case during your recent visit and we'd like to welcome you to our Newport Lexus Family. Hope your new vehicle is treating you well! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 05, 2018

Service From start to finish, everything had been a positive experience. This dealership ship defines what cleanliness and professionalism is. Would recommend More

by Lharada42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Feb 06, 2018 -

Newport Lexus responded

We take great pride in providing top-notch service and we're so pleased to see that Albert took great care of you and your vehicle. Thanks for choosing us here at Newport Lexus and we'll see you at your next service visit. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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