Newport Lexus

I arrived at 8:00 and Peter, my service writer was there smiling to greet me! We sat and in less than 5 minutes I was issued a loaner and ready to start my day. The exchange could not have been easier! Duri smiling to greet me! We sat and in less than 5 minutes I was issued a loaner and ready to start my day. The exchange could not have been easier! During the day they sent me a video inspection of my car’s undercarriage, what a nice touch. Of course they were keeping me involved which I always appreciate. During their inspection they found service work that urgently needs correction. They sent me a text and I authorized it to be done, saving me another trip to the dealership. Returning in the afternoon to picK up my car, was just as easy as dropping it off. As my service writer was with another customer, the one sitting in the next desk finished off my paperwork and I again was gone in 5-6 minutes. The service and the attention to detail couldn’t have been more efficient and their smiling couldn’t have been nicer! Thank you Newport Lexus. I’ll be back!! More

The dealership made it very easy for me to schedule my appointment, keeping me appraised of all required services and explaining everything in detail. I would recommend working with Jhordan. He was ve appointment, keeping me appraised of all required services and explaining everything in detail. I would recommend working with Jhordan. He was very knowledgeable and courteous and helped complete all the services in a really good time. More

Pleasant staff, very attentive to detail regarding the customer experience. Clean lot and great coffee machine! customer experience. Clean lot and great coffee machine! More

Newport Lexus has a beautiful showroom along with attentive salesmens. Gary assisted me in finding my new 2025 Lexus ES300h Ultra Luxury which shipped from OK to NB. It was exactly what I wanted, and attentive salesmens. Gary assisted me in finding my new 2025 Lexus ES300h Ultra Luxury which shipped from OK to NB. It was exactly what I wanted, and I'm loving my new drive. My 20 yr. Old LS 430 just became outdated, but still ran great. More

Sakes person and person helping with paperwork were amazing and helpful. Very knowledgeable and honest. amazing and helpful. Very knowledgeable and honest. More

Sales agent was very attentive, answering questions, test driving, and stayed with me most of the day while my deal was in progress. driving, and stayed with me most of the day while my deal was in progress. More

I had my one-year service done and it went well. I waited for my vehicle during that time. The waiting area was spacious and comfortable. They provided complementary beverages, snacks, and a self se I waited for my vehicle during that time. The waiting area was spacious and comfortable. They provided complementary beverages, snacks, and a self serve customized coffee machine. Chris Cortez was a helpful service advisor who kept me up to date on the status of the vehicle. Overall the experience was wonderful. More

Gary the salesman and Raphael were amazing! This is the 2nd car I purchased from them and I would make the 45 min. Drive to do it again if I needed to. They always go out of their way to make s This is the 2nd car I purchased from them and I would make the 45 min. Drive to do it again if I needed to. They always go out of their way to make sure I get exactly what I want in the car. More

I have been going to Newport Lexus for six years. I bought my car there and I have only had it serviced there. They are consistent with their service and their customer service is stellar. It’s a bit I bought my car there and I have only had it serviced there. They are consistent with their service and their customer service is stellar. It’s a bit of a drive for me, but it’s worth it when I’m able to get my car serviced accurately and fairly. I highly recommend Newport Lexus. More

Had a service done and Joey was great. He was very helpful and super friendly. He was very helpful and super friendly. More