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Newport Lexus

Newport Beach, CA

4.9
3,041 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 3,041 reviews

July 23, 2024

I highly recommend purchasing your future Lexus here. I enjoyed working with Mr. Hooley and Mr. Tajadini. They made the purchasing experience a smooth and stress-free process. More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hooley, Farshad Tajadini
Jul 24, 2024 -

Newport Lexus responded

Hi Alex, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Kevin was great, as usual. He was patient and answered all questions and was Knowledgeable about warranties which was very helpful. More

by Richard Knecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - service
Jul 24, 2024 -

Newport Lexus responded

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

It is because of Ted Schwartz that I give the dealership an excellent rating. He was instantly welcoming without being over bearing, knowledgeable, professional yet personable, willing to find the best mode More

by Questdairy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Jul 26, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

Super easy and stress free process with everyone at the dealership. Very friendly and courteous and more than helpful… I will purchase my next Lexus at same dealership… More

by Cyndi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 26, 2024 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! Until the next time we meet, take care!

July 20, 2024

I been here couple service customers service and staff very nice and friendly thank you More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Jul 22, 2024 -

Newport Lexus responded

Hi Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Newport Lexus continues to provide excellent service and support. My service consultant, Joey Wilchek, always provides great customer support. And everyone throughout the dealership is helpful too. More

by tonydestefano1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jul 20, 2024 -

Newport Lexus responded

Hi, we are very happy Joey Wilchek could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Love working with Peter and the team at Newport Lexus. They make the experience so seamless and easy. More

by dhoshi1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 19, 2024 -

Newport Lexus responded

Hello, we appreciate your positive review about your recent experience with Peter! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2024

Helpful efficient informative no xxxxxxxxx Joey Kato is great will use again for next car More

by Vlazere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato
Jul 18, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joey here at Newport Lexus! Until the next time we meet, take care!

July 17, 2024

I was very happy with my service today. Peter Perez was very helpful and professional. He kept me informed with additional problems that needed attention to the original plan. (New tires an More

by Nmizig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 18, 2024 -

Newport Lexus responded

Hi, we're happy you found Peter to be so supportive during your experience here at Newport Lexus. We do hope we can be of assistance in the future. Take care!

July 17, 2024

15 minute-20 minute wait to get service, even after making appointment on line and being early More

by dnrtechnology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
Jul 19, 2024 -

Newport Lexus responded

dnrtechnology, Your feedback is valuable to us as it helps us identify areas for improvement. We will review our appointment scheduling process to ensure that it becomes more streamlined and responsive to our customers’ needs. Our goal is to provide prompt and efficient service, and we are committed to making the necessary adjustments to achieve that. Tony D'Amato General Manager tonydamato@group1auto.com

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