Newport Lexus
Newport Beach, CA
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Everyone was very helpful and were very honest and upfront with our purchase We appreciate Anthony and finding us the exact car we were looking for upfront with our purchase We appreciate Anthony and finding us the exact car we were looking for More
The service was done promptly and thoroughly. The dealership has several comfortable areas for waiting. The car was washed before being turned over The dealership has several comfortable areas for waiting. The car was washed before being turned over More
My 1st Service experience - initial 6-month checkup. Kevin was great! One small gripe. 4:15 appointment. Check in was smooth. Based on estimated length of service, I decided to wait. I received a text Kevin was great! One small gripe. 4:15 appointment. Check in was smooth. Based on estimated length of service, I decided to wait. I received a text at 4:41 that “Inspection was all green”. Outstanding! Vehicle was returned to me at 6:15, unwashed. Not a big deal. More
I come here because of the customer service period! Kevin Nessl is our go to service advisor. We’ve been going to service our Lexus with Kevin for at least 8yrs. When we come to get the car, if he Kevin Nessl is our go to service advisor. We’ve been going to service our Lexus with Kevin for at least 8yrs. When we come to get the car, if he is busy with another customer the other service advisors step up to help me pay and get my car. More
We were extremely pleased that our AAA Car Buying Service representative aligned us with such an amazing dealership. He informed us that he trusted the services that this dealership could provide, an Service representative aligned us with such an amazing dealership. He informed us that he trusted the services that this dealership could provide, and that we were in good hands. More
At the time I made the appointment. It would have been helpful if I was informed at that time, as to how long service was estimated to take. As a result, I was forced to wait over 2 hou It would have been helpful if I was informed at that time, as to how long service was estimated to take. As a result, I was forced to wait over 2 hours needlessly. I could have made other arrangements had I been informed prior to my appointment. More











