Newport Lexus

Shanta's Car Purchase Youssef was really patient in dealing with my mom who was the whole brain un purchasing the car. We had a few minor bumps in the road but I am complet Youssef was really patient in dealing with my mom who was the whole brain un purchasing the car. We had a few minor bumps in the road but I am completely satisfied. I was able to get the car I wanted and I am Extremely happy. Bill(management) and Greg(finance) were also very helpful in finalizing the purchase. More

Great service, nice people, highly recommended! Great Overall experience. Although my 1st appointment was quite delayed & the front desk receptionist was not as polite as I expected, when I reached Great Overall experience. Although my 1st appointment was quite delayed & the front desk receptionist was not as polite as I expected, when I reached out to Sales manager Bill, He pointed a super nice & very experienced sales person Youssef, that made a world of difference! Me Youssef helped me to drive away the car we wanted in such a fast & considering manner, plus he got me the super best finance lady to help us got the best package, what a wonderful team! thx very much! More

Great Customer Service with the Best Products Mo was very informative and answered all of our questions. Great selection of used Lexus vehicles. Fast turn around time for the entire transaction. Mo was very informative and answered all of our questions. Great selection of used Lexus vehicles. Fast turn around time for the entire transaction. Great product offered at a very reasonable price. Dealer showroom was a step above all the other Lexus dealerships I have seen. I highly recommend this dealership to anyone looking for a used Lexus at a reasonable price. Dennis More

customer experience Usually car buying process can be long arduous process that can take most part of a day. In my case, I had a pleasant experience when I purchased my c Usually car buying process can be long arduous process that can take most part of a day. In my case, I had a pleasant experience when I purchased my car last week from the Newport Lexus dealership. Thanks to Mo for his expertise is expediting the entire process. More

Ali, job well done! Ali performed at his best. He is knowledgeable and good ethics. He explained the key features of the car. In short period of time, he found me the ca Ali performed at his best. He is knowledgeable and good ethics. He explained the key features of the car. In short period of time, he found me the car and delivered it to me. Ali acted very professional. II will always recommend him to my clients, relatives and friends. Sargon More

Excellent Mo was the real sales person who I've ever met before. I definitely recommend for future person who want to deal with. And absolutely I will suggest t Mo was the real sales person who I've ever met before. I definitely recommend for future person who want to deal with. And absolutely I will suggest to my people to deal with him. More

It was great Youssef was very helpful & pleasant to work with. Matt in finance was really great in explaining & going over everything with us. I really thought at Youssef was very helpful & pleasant to work with. Matt in finance was really great in explaining & going over everything with us. I really thought at the end of buying the car that Youssef put s giant ribbon on the car & took our picture. More

I bought IS300 Lexus Those I dealt with were amicable and professional. The salesperson explained to us the specifications of the car and show us how to use them. Overall Those I dealt with were amicable and professional. The salesperson explained to us the specifications of the car and show us how to use them. Overall I was pleased with his work. Thanks. More

Beautiful dealership and great service. This was a wonderful buying experience - actually the best we have ever encountered. It was worth the drive to this dealership. This was a wonderful buying experience - actually the best we have ever encountered. It was worth the drive to this dealership. More

Some features not explained correctly or not explained at al Sales man appeared to be very knowledgeable on vehicle. However, after I drove off I experienced several issues. My GS350F has a safety feature that Sales man appeared to be very knowledgeable on vehicle. However, after I drove off I experienced several issues. My GS350F has a safety feature that shakes the steering wheel when I cross lanes. I was not told this so I thought I had a flat because the wheel was shaking. I kept pulling over to see no flat. After several occasions I thought I had unbalanced wheels or bad alignment. I drove the car back and the Service Foreman explained this feature and how to turn it off. Foreman was outstanding because we drove the car and he explained a lot more about the car. Salesman told me to download the 2.0 Entune app that was the wrong one and I spent 2 days trying to register the vehicle to no avail. He finely told me he gave me the wrong info. I thought it was a great to have your name in neon when you buy I wish this was done for me. It's even the little things that keeps customer back. Salesman said we couldn't register the internet features in the sales garage because there was no service in the garage. I don't think it would be too hard to pull the car forward 10 feet, register the car and make sure the customer is all done when he leaves after buying a new Lexus. Rather leaving me on my own when I drive off. I just found out this dealership offers free car washes but I'm unsure it apply to me. I could go on but I thinks this is enough unanswered question from a new Lexus Owner. Reason for not leaving 1 star is because everyone at Newport Lexus is so nice and it's a beautiful dealership. However, when I buy my next car I will ask to have the features explained by the shop Formen. More