Newport Lexus

Great car purchase/leasing experience We love our Lexus and after 12 years, time to get an update. My 2004 330 RX is a gem and still a member of our family but new technology and the new We love our Lexus and after 12 years, time to get an update. My 2004 330 RX is a gem and still a member of our family but new technology and the new styling/design of the RX caught our eye. We were directed to Mark Misiak and what a great choice. He is knowledgeable, experienced and a great guy. We looked at many of the 2016 RX's at Newport Lexus and found the perfect one, thanks to Mark. Our experience was just what I expected and more. I had serviced my 2004 RX at Newport Lexus for many years and David Clayton (5 stars) is my great service rep. I now drive a car that turns heads and will keep us safe for the future. I tell everyone I know to buy a Lexus from Newport Lexus and to see Mark and David for great service. More

A wonderful experience at Newport Lexus My purchasing of a new Lexus with Craig Jones was as good as it could get. His knowledge and expertise was what made my purchase such a wonderful expe My purchasing of a new Lexus with Craig Jones was as good as it could get. His knowledge and expertise was what made my purchase such a wonderful experience. I was pleasantly surprised what a great dealership Newport Lexus is. More

Gary's My Man Gary is fantastic. He'll look for what you want, help put a deal together, always follow up and is very reliable. This is my fourth Lexas LS 460 I've Gary is fantastic. He'll look for what you want, help put a deal together, always follow up and is very reliable. This is my fourth Lexas LS 460 I've bought from him in eight years. His appearance is top notched and the guy always follows through on everything in a timely manner. I give him a twelve on a scale from 1 to 10. Dan Lorti More

It was effortless! After many years of owning a Lexus, I was hoping for a continued relationship, but of course I was skeptical of how the sale would go. Fortunately Ga After many years of owning a Lexus, I was hoping for a continued relationship, but of course I was skeptical of how the sale would go. Fortunately Gary Kalagian made it as effortless as possible! His calm demeanor and straight forward approach is exactly what I needed to help me through the process. Everyone at the dealership was kind and helpful. Jackie who made my appointment, was most ready to accommodate my schedule and made sure that I received information quickly and efficiently, even when I had to reschedule. Also, she called me today (the day after purchase) to make sure I was happy with my experience. Gary was open about himself as a person, but not overbearing like many sales reps can get. I'm very impressed by Newport Lexus and their desire to make the customer feel happy with the purchase even through I've been an owner for years and know the quality to expect. They still treated me as if I was a first time buyer. Thanks for the great treatment! I would highly recommend Gary to any of my friends! More

Best car buying/leasing experience possible. I came back to Lexus because of the amazing personnel at this dealership. They should all be commended for their great work. They make the entire expe I came back to Lexus because of the amazing personnel at this dealership. They should all be commended for their great work. They make the entire experience feel like a day at the Ritz Carlton. Thank you! More

Leased a car Gary was absolutely super helpful and knowlegable. explained all my options. Will definitely use Gary the next time we plan to buy or lease and recomm Gary was absolutely super helpful and knowlegable. explained all my options. Will definitely use Gary the next time we plan to buy or lease and recommend him to all of our friends. More

Excellent Experience at Newport Lexus Gary (Kalgian) is very thorough and pleasant to work with. Due to his utmost professionalism and courtesy, we have been back to Newport Lexus car leas Gary (Kalgian) is very thorough and pleasant to work with. Due to his utmost professionalism and courtesy, we have been back to Newport Lexus car leases for our family. More

Professional dealership with a small wrinkle I drove 90 min to look at a car here even though there's a dealership 5 miles away from where I live. I'll try not to mention Valencia. Huge, beautifu I drove 90 min to look at a car here even though there's a dealership 5 miles away from where I live. I'll try not to mention Valencia. Huge, beautiful and clean facility. Elizabeth Locastro handled my initial calls and was the liaison with Greg. Nice lady. Greg Brawley was really responsive. I requested pics via email and he sent them immediately. When I arrived and felt like the car didn't suit me, he didn't try and pressure me into something else. As it turned out, I saw another car on my own and was extremely helpful getting the deal done with price and making sure my golf clubs would fit! Greg Lawson in finance was also very helpful and answered my questions along with some good advice. The paper work took no more than 45 min. Awesome! This is a little nit-picky, but the reason for 4 stars instead of 5 was the barista girl acted like she was doing me a favor. Maybe she was having a bad day. The car could also have been detailed/washed a bit better (paint surface should have been clayed and the windshield was streaky). I'm at a Lexus dealer, not Honda ;) More

Awesome service After relocating to the OC, I've been to several other Lexus dealerships before finally choosing Newport Lexus for all my service needs. Before I boug After relocating to the OC, I've been to several other Lexus dealerships before finally choosing Newport Lexus for all my service needs. Before I bought my new ES w/Gary, I had been going to the Newport dealership for service w/Joey (who was great to work with). When I was finally ready to replace my older ES, I decided to just drop in one night to test drive the new models. Gary approached my sister & I without the typical arrogant-sales-pushy-attitude that I've run into before. He was very pleasant to work with. I don't do well with pushy or overbearing sales staff, so he was perfect for me. Throughout the entire process he was always respectful, kind, courteous & patient. I would highly recommend him for sales - and I would send everyone I know to him. He is a great resource and is very responsive. As another reviewer put it - I would "recommend Gary and the dealership to any of our family and friends looking for a pleasant and seamless experience while purchasing a car". More

3rd car purchase with Kalagian due to his professionalism Gary Kalagian provided outstanding service and went above and beyond to find us the car we wanted. His excellent service even continues after the car Gary Kalagian provided outstanding service and went above and beyond to find us the car we wanted. His excellent service even continues after the car is purchased! We are invited to call or come by the dealership anytime with questions. We will recommend Gary and the dealership to any of our family and friends looking for a pleasant and seamless experience while purchasing a car. More