
Newport Lexus
Newport Beach, CA
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Great facility and friendly staff Awesome experience, and I love my new car. I dealt with Nasser who was very professional, friendly, and helpful. I could tell he is passionate about w Awesome experience, and I love my new car. I dealt with Nasser who was very professional, friendly, and helpful. I could tell he is passionate about what he does, and it showed in our interactions. There was never any pressure to buy, and after the purchase, Nasser took time to walk me through all the features in my new car. I would highly recommend coming to this dealership and asking for him. More
nice staff Mo was very nice, helpful and easy to work with. I would recommend him and would consider buying another car from him and this dealership as well. Mo was very nice, helpful and easy to work with. I would recommend him and would consider buying another car from him and this dealership as well. More
Salesperson was great Anthony Toxler was great. I would recommend him to my friends. The only negative experience we had was the long wait for finance, about an hour or so. Anthony Toxler was great. I would recommend him to my friends. The only negative experience we had was the long wait for finance, about an hour or so. It was a busy day and there were a lot of customers in line for finance. If one was not patient enough, he or she could have walked out of the deal. More
Beautiful facility abd friendly staff The lady at the desk was very helpful and answered any questions that I had. The service was done efficiently and quickly as I enjoyed my time sitting The lady at the desk was very helpful and answered any questions that I had. The service was done efficiently and quickly as I enjoyed my time sitting in the beautiful facility ! More
Great service! From the moment we were greeted by Mo at the dealership, he was on top of things. Keeping in touch with us and finding us the car we were exactly loo From the moment we were greeted by Mo at the dealership, he was on top of things. Keeping in touch with us and finding us the car we were exactly looking for. The process of buying the vehicle went smoothly and quickly and Mo has followed up and been very helpful. We were very happy with the whole process and the car. More
Always professional,courteous and efficient service. Almost all the employees are professional barring a few exceptions. Overall I would recommend them to my friends and family Almost all the employees are professional barring a few exceptions. Overall I would recommend them to my friends and family More
Excellent Service Department Joey Wilchek Service Consultant handled my service processing great. Everything was explained up front and I was in and out withing 5 minutes. My car Joey Wilchek Service Consultant handled my service processing great. Everything was explained up front and I was in and out withing 5 minutes. My car was returned clean and ready to go. Every visit has been nothing but exceptional. I even called to inquire about a question and was transfered right to him and he answered all my questions. Great Service Department, all dealerships could learn from them. Thanks Tony More
Buying Lexus NX from Newport Lexus using the internet We were looking for a 2018 Lexus NX but we don't want to hassle at the dealership. We had used the internet to browse for the models and options and h We were looking for a 2018 Lexus NX but we don't want to hassle at the dealership. We had used the internet to browse for the models and options and had requested for the total price of the car. We communicated with Mr. Nasser Nadiri. He was very patient and very respectful with us eve though we were bargaining for the car using many e-mails. We ended up buying the car from Newport Lexus. After we signed all the paper works, Mr Nadiri showed us the in and out of the Lexus NX. He is very knowledgeable with all the options. We had also stopped by the next day to finalize all the loan. Unlike a typical salesman which usually ignored the buyers once they bought the products, Mr Nadiri was still super helpful in answering questions and showing us more details. He was spending another hour helping us. We would like to say "thank you again" to Mr. Nadiri. More
Very good experience The sales person, Armen, was first rate, knowledgeable, funny, no pressure. With his help I found a vehicle I was very happy with. Looks and drives The sales person, Armen, was first rate, knowledgeable, funny, no pressure. With his help I found a vehicle I was very happy with. Looks and drives like a new RX350. More
great buyer experience I have bought several new cars in tne past and always dreaded the process. In the past buying a car could take 5 to 6 hours. This particular purchase I have bought several new cars in tne past and always dreaded the process. In the past buying a car could take 5 to 6 hours. This particular purchase was quick and efficient. Nasser was exceptional! His very pleasant personality and his extensive knoledge of the vehicle is unmatched. I would also like to recognize Anita in the finance department. She also has a very pleasant personality and made the finance part of the process. Thanks to Nasser and Anita for making this purchase a great experience. More