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Newport Lexus

Newport Beach, CA

4.9
2,982 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,982 reviews

May 03, 2024

The service rep (Joey W. ) is the biggest reason I drive 30 miles to this dealership. I like having someone I can depend on to take care of the service needs of my vehicles an More

by feliciaforeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 07, 2024 -

Newport Lexus responded

We're thrilled to hear about your positive experience with us! At our dealership, we take pride in providing personalized service, and we're glad that Joey has been instrumental in ensuring your satisfaction. Having an assigned service rep like Joey helps streamline the process and ensures consistent and reliable service for your vehicles. Your trust and loyalty mean a lot to us, and we're committed to always providing top-notch service and keeping you informed every step of the way. Thank you for choosing us as your trusted dealership for your Lexus service needs!

May 01, 2024

The service was excellent and scheduling an appointment was very easy. Joey is fantastic, highly professional, and treats customers with kindness and courtesy. He ensures I am informed in a timely manner, More

by dyzang
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 03, 2024 -

Newport Lexus responded

That's fantastic! We're thrilled to hear that you had an excellent service experience and that scheduling an appointment was easy for you. It's great to know that Joey provided you with such fantastic and professional service, ensuring you were informed promptly and delivering high-quality service.

May 01, 2024

Great quick service. Joey is amazing to work with and kept me well informed throughout the process More

by Sarahfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 02, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Joey provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 30, 2024

Excellent service . very courteous and professional service agent Mr Robert Receptionist also very prompt and responsible More

by renalmedical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Apr 30, 2024 -

renalmedical responded

Excellent service agent Good , pleasant and courteous individual Would like to have his services on my all car service needs

Apr 30, 2024 -

Newport Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 30, 2024

Excellent sales Zaheed Khakoo very happy with the experience x x x x x x More

by matthewdlynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed khakoo
May 02, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We are thrilled that Zaheed provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 27, 2024

Albert is an excellent service coordinator. I always have an easy and efficient service appointment at lexus Newport. More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Apr 30, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Albert provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 27, 2024

Always great professional service. Kevin was easy to work with and is very professional and knowledgeable. More

by Jucp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 30, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

My Service Advisor Peter Perez is the most helpful on letting me know if other services needed to be done. All in a text too! I saw what was needed and signed and approved immediately! No wasting time f More

by katherineann.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The intake service team!, Peter Perez
Apr 30, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Peter provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 27, 2024

The service at Newport Lexus was excellent. We would highly recommend to friends and family. More

by Jminalab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kary Thomas
Apr 30, 2024 -

Newport Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

David Miller was wonderful in assisting with getting our vehicle’s navigation map updated. Communication and followup was excellent! More

by Magda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Miller
Apr 30, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that David provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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