
Newport Lexus
Newport Beach, CA
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I worked with Summer Curry and she is amazing. Very professional, and very knowledgeable. Never done before a deal like this. She is fantastic. Highly recommend it. Ermir K Very professional, and very knowledgeable. Never done before a deal like this. She is fantastic. Highly recommend it. Ermir K More
False promises, disclosure issues, backdoor service antics, manager laughing about ripping people off, two weeks worth of reminders why car salesmen have the reputation they do. Was told a repair w antics, manager laughing about ripping people off, two weeks worth of reminders why car salesmen have the reputation they do. Was told a repair would be done before I bought the car, “ya, I got it boss”…. After I bought it, $1400 expense. Manager didn’t disclose work recommended by their service department. Another $1000, known but not disclosed. Asked to run it through the service department for the truth, told i would just get a list of unnecessary service recommendations. Is that fraud in the service department? Or just lying about the cars condition? Next visit (after he bypassed the service department, no report) manager tells me trumped up lists of repairs results in “they cant get to the sales office fast enough”, in refrence to customers. Sounds like fraud to me. Then I find out the whole side of the car had been repainted for some undisclosed reason. Two weeks of this crap, three requests to talk to the GM, no response. More
Great place to buy a car and know that the service dept is just as good as the car buying experience. Peter is a great guy. is just as good as the car buying experience. Peter is a great guy. More
Alejandro was fantastic. He helped figure out an extended warranty issue that was sold by the dealership. It is not a 5 star because I am very unhappy with the extended warra He helped figure out an extended warranty issue that was sold by the dealership. It is not a 5 star because I am very unhappy with the extended warranty underwritten by the dealership 3 years ago. More
Best Lexus dealer in South Orange County. Mo and Fred are the best sales people.Easy to do business with and cuts to the chase .Concluded the sale in 30 minutes.They are the main reason I cont Mo and Fred are the best sales people.Easy to do business with and cuts to the chase .Concluded the sale in 30 minutes.They are the main reason I continue to drive 45 minutes to Newport even though South County Lexus is 10 minutes from my house. More