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Newport Lexus

Newport Beach, CA

4.9
2,320 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,320 reviews

March 26, 2025

I worked with Summer Curry and she is amazing. Very professional, and very knowledgeable. Never done before a deal like this. She is fantastic. Highly recommend it. Ermir K More

by ekodra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Curry
Mar 28, 2025 -

Newport Lexus responded

Hi Ekodra, we're happy you had a positive experience with our team! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2025

False promises, disclosure issues, backdoor service antics, manager laughing about ripping people off, two weeks worth of reminders why car salesmen have the reputation they do. Was told a repair w More

by Matt J.
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joe Elhert Sr.
Mar 28, 2025 -

Newport Lexus responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Allen Bendix Service Director Newport Lexus (949) 477-7053 abendix@newportlexus.com>

March 25, 2025

Great place to buy a car and know that the service dept is just as good as the car buying experience. Peter is a great guy. More

by coffeemanbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez, Tony D'Amato, Matt Mahjoob, A. J. D'Amato
Mar 28, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Very professional, thoughtful and accommodating service from all that we dealt with. An excellent team. More

by tomrogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vance Remmey
Mar 28, 2025 -

Newport Lexus responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Alejandro was fantastic. He helped figure out an extended warranty issue that was sold by the dealership. It is not a 5 star because I am very unhappy with the extended warra More

by Kaz Yama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 27, 2025 -

Newport Lexus responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding.

March 24, 2025

Very professional and courteous, as well as thorough. I like Joey’s service very much. More

by Jim Kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 27, 2025 -

Newport Lexus responded

Jim, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2025

Dealer agent named Gary and his assistant are awesome. Helped us well.to get the best of our deal(both parties) More

by emilyp09201978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary's assistant named ms reagan, Gary Kalagian, Matt Mahjoob
Mar 28, 2025 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Listened to customer on detail repair req. Great services in identifying problems and solutions. Excellent status of repair via web site. More

by Henryteng0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 24, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 20, 2025

Best Lexus dealer in South Orange County. Mo and Fred are the best sales people.Easy to do business with and cuts to the chase .Concluded the sale in 30 minutes.They are the main reason I cont More

by bsbernie439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mahjoob, Mo Qureshi
Mar 22, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

Great customer service. The service advisor and the technician are knowledgeable. They did an excellent job! More

by mv_phung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 22, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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