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Newport Lexus

Newport Beach, CA

4.9
2,410 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,410 reviews

April 17, 2018

Great service, and overall experience Great dealership, and service. I love Lexus product, and this is my second lease. Fred was great and very accomodating, and Mo was, as well. More

by Lisa51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mahjoob, Mo Qureshi
Apr 18, 2018 -

Newport Lexus responded

Hi Lisa, We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a great experience with Fred and Mo! We appreciate your business and we can't wait to see you back here again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 07, 2018

Great accommodations at Newport Lexus From the moment we drove in until we drove out , we felt more we were at an exclusive resort in comparison to other dealerships! Even the snack bar w More

by Lovemylexus!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Apr 09, 2018 -

Newport Lexus responded

It's terrific to hear that you loved everything about our dealership from our facility to the service. We would like to thank you for your business and encourage you to stop by or give us a call if you need anything else! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 02, 2018

Impeccable customer service I have been buying cars for over 40 years. This was the best experience I've ever had buying a car from Uncle Frank and Moe. I just love my and NX 300 More

by Randy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romano, Bobby Sento, Matt Mahjoob, Mo Qureshi
Apr 02, 2018 -

Newport Lexus responded

We love having you as a valued customer and it pleases us to hear of your recent car-buying experience. Enjoy your NX F SPORT, and if there's anything else we can help you with please let us know! Thank you! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 31, 2018

2018 Lexus rs 350 purchase Sales, financial and service personnel were pleasant and knowledgeable to deal with. I was disappointed in the deliver detailing. It should have been More

by My new leased Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coffee bar, Bill Pippin, Philip Huynh, Matt Mahjoob
Apr 02, 2018 -

Newport Lexus responded

Thank you for this positive review. While pleased to see that overall you had a quality experience, we're disappointed that there were some issues with the delivery detailing. If you'd like to discuss this issue any further, please feel free to contact me. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 31, 2018

Newport Lexus Rules Joey has been my service rep at Newport Lexus for many years... customer service is beyond awesome... Joey is always proactive and taking it to the n More

by Steveriddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Apr 02, 2018 -

Newport Lexus responded

We are thrilled to hear that Joey always provides you with such a great service experience. Thanks for choosing Newport Lexus and hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 26, 2018

2018 Lexus RC300 Nasser was very easy to work with, very friendly. Told him what I wanted, saw what I wanted, worked on numbers together and made a deal happen. I will More

by gtnilc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Mar 26, 2018 -

Newport Lexus responded

Hi, We're extremely proud of Nasser and his efforts to ensure that you found the right Lexus RC for you! We really appreciate your feedback and hope to see you back again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 25, 2018

Great and smooth transaction Great service by Mike and he was very helpful. Nice dealership as well! I like the way my car was delivered - in a garage set up with a big ribbon o More

by Ringo Sin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Greg Lawson
Mar 26, 2018 -

Newport Lexus responded

Hi, It's wonderful to hear that our team provided you with an outstanding experience and went the extra mile to make sure you got the vehicle you deserve! Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 21, 2018

Enjoying my 2nd Lexus EMMA (customer service) WAS WONDERFUL! We chatted on the phone and she gave me an early tip about the exact car I wanted that had come in and was not More

by love travel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita did my paperwork, she was very pleasant. I did not finance anything although they offered to do so a few times. ., Chris Clark, Emma Maxwell
Mar 21, 2018 -

Newport Lexus responded

Hi, We work incredibly hard to provide our customers with an amazing car-buying experience, and hearing feedback like yours is why we do it! We're so glad that Emma and Chris were able to make your experience a positive one! If you need anything else down the road, please don't hesitate to call. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 14, 2018

Happy Lexus Driver Yesterday, I bought my third Lexus. Purchasing a car is always something I dread. Not in this case. My salesman, Mo made the experience enjoyable. H More

by Happy Lexus Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Mo Qureshi
Mar 14, 2018 -

Newport Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great car-buying experience with us! We're so proud to have you as a part of our Newport Lexus family! Feel free to let us know if you need anything in the future. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 12, 2018

Patient answers and pleasant buying experience I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few More

by DC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Nasser Naderi
Mar 12, 2018 -

Newport Lexus responded

We're so pleased to read your encouraging review! It's wonderful to hear that you were impressed with everything from our car selection to the service. Feel free to contact us, or Nasser if there's anything else we can do for you. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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