Newport Lexus

Could not contain my wifes happiness and joy!!!!!!! First off the entire staff was amazing!!! Not only was it super quick and painless but they got us the perfect car for the perfeft price with the serv First off the entire staff was amazing!!! Not only was it super quick and painless but they got us the perfect car for the perfeft price with the service included!!! Are you kidding me??? Greg Lawson Matt Mahjoob and Steve Tibbets All made this the best car buying experience I have ever had in over 52 years and over 30 cars purchased in my life. This team made my life so simple and easy that I can not thank them enough! I am so happy to be part of thie Newport Lexus Family! More

Everything Excellent Found them online and did a chat to see if the car I liked was still available. Nicole was able to quickly confirm that the three cars I was interest Found them online and did a chat to see if the car I liked was still available. Nicole was able to quickly confirm that the three cars I was interested in were still available. I was then assigned a salesman who would be waiting for me when I arrived. When we arrived, I checked in at the front desk and the salesman Nasser was summoned. Nasser was very knowledgeable about the model we were interested in and was able to answer all of our concerns and detailed questions about the cars features. Very impressive indeed. Once we found the prefect car Nasser handed us off to Yasmine in finance. Once again, our expectations were exceeded. After we signed the paperwork, Nasser gave me a detailed introduction to all the cars features. He knew the car like the back of his hand. All said and done from the time I contacted the chat, drove 1:15 minutes to Newport Lexus, test drove, signed the paperwork, got acquainted with my car, the total time was 4 hours 30 minutes!!! Fantastic! That is only about 3 hours at the dealer to find the car and roll away. So nice. Based on past experiences, buying a new car is something I would compare to a root canal without nova-cane. This was just the opposite. A very nice, non stressful experience. Even during the brief wait for finance, we got to sit in the lounge which was very comfortable and relaxing with leather sofas and a small cafe. Overall A++. More

January 27 The best salesman best service best dealership I'm very happy using Newport Lexus. I also like the free car wash and the shuttle service to the Ai The best salesman best service best dealership I'm very happy using Newport Lexus. I also like the free car wash and the shuttle service to the Airport More

Helpful Was interested in getting a RC350 and asked about a particular vehicle over the internet. Elizabeth was quick to respond, letting me know that the veh Was interested in getting a RC350 and asked about a particular vehicle over the internet. Elizabeth was quick to respond, letting me know that the vehicle was in stock & available for purchase. When I arrived I was promptly greeted by Kamran, my sales consultant. He helped me get the car that I wanted and took care of my trade. The great service continued in to the finance office, where Matt helped me get in and out of finance in a timely manner. Extremely down to earth guy that was really helpful and I even left with the wheel & tire protection. Overall it was a great experience. More

100 Percent Great Service All Around Dave Clayton at Newport Lexus , was such a True Professional. He always addresses all my concerns and gets back to me whenever I call or have question Dave Clayton at Newport Lexus , was such a True Professional. He always addresses all my concerns and gets back to me whenever I call or have questions and requests. Eveyone from the Valets to the Cashiers and Food Cafe are all nice and welcoming. And it's because of this kind of service , I will stay Servicing my Lexus with Newport Lexus and Purchasing New Lexus's here for many years to come. Thank- You Sincerely, N Parafina More

20,000 mile service Very prompt and efficient service. Vehicle was ready and washed right on time. Excellent service and communication. I would recommend this dealersh Very prompt and efficient service. Vehicle was ready and washed right on time. Excellent service and communication. I would recommend this dealership over and over again. More

Great customer service....always The service you get at Newport Lexus is always the best. Working with David Clayton or Joey Wilchek means you are always receiving the best of care. The service you get at Newport Lexus is always the best. Working with David Clayton or Joey Wilchek means you are always receiving the best of care. The professional service is great and the attention to details regarding your service is outstanding. It almost feels like you are there to visit with friends. This is the place to come to care for your fabulous Lexus. More

Salesman I take a long time to purchase or in this case lease an automobile. I first met Jorge Urquidez about 2 years ago and would chat with him from time to I take a long time to purchase or in this case lease an automobile. I first met Jorge Urquidez about 2 years ago and would chat with him from time to time. I had purchased an RX350 from another salesman previously at Newport Lexus and I flat did not like the RX350 even though I drove it for 5 yrs. I was impressed with Jorge each time I talked with him and I am sure I drove him "batty" with the times that I spent with him in trying to make up my mind what I was going to do. Finally, he closed with me on a car which I picked up yesterday. He is a young guy that is very polite and sticks to his customer not giving up on the potential that he see with someone. I will definitely try to do business with him again assuming that I continue enjoying my relationship with Newport Lexus. I also deal with Joey Wilchek whom I also think is very professional and I love to do business with them both. Thats my story. Fenton Carey More

Courtesy The finance and technology personal we're very courteous and helpful, however the sales person was not. He was to condescend to my son and I. Telling The finance and technology personal we're very courteous and helpful, however the sales person was not. He was to condescend to my son and I. Telling my son to go to the Vedio room to wait for me. My Son is a DDS, he looks young however he is a licensed dentist. What make me stayed and finish the transaction is because it was my husband's birthday gift. More

Great dealer. No pushing, finance is fast and no hard sale for extra warranty. I got a great price somewhere else but decide to let them match it. Overall, a great No pushing, finance is fast and no hard sale for extra warranty. I got a great price somewhere else but decide to let them match it. Overall, a great buying experience. More