
Newport Lexus
Newport Beach, CA
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Years of service Joey Wilcheck takes very good care of our Lexus. We like everything about the service dept except these satisfaction servers. If Joey was not the be Joey Wilcheck takes very good care of our Lexus. We like everything about the service dept except these satisfaction servers. If Joey was not the best, we would not ask for him. More
Happy with my new car I was pleased with my experience. Both Mike and Ali were professional and tried their best to get me what I wanted and succeeded. Ali did a good jo I was pleased with my experience. Both Mike and Ali were professional and tried their best to get me what I wanted and succeeded. Ali did a good job setting up my Bluetooth and explaining any new features that I wasn't aware of (and an old feature or two). Ali also tried to make the transition of turning in my 2015 leased ES350 and obtaining my 2018 ES350 as easy as possible. It was my best experience leasing a car from Newport Lexus thus far. Anita was especially pleasant and helpful as well. More
Above and Beyond Expectations They worked with me to find the right car despite me being located in San Diego. We had the deal done in less than an hour once I decided on the vehic They worked with me to find the right car despite me being located in San Diego. We had the deal done in less than an hour once I decided on the vehicle. They went above and beyond to deliver the vehicle to me here in San Diego. I could not be happier with the professionalism of the staff and willingness to work with me. More
Simply, Outstanding Wow. We saw the vehicle online Wednesday night and called for availability. By Thursday night we had a deal (that was smokin') and we had bought a c Wow. We saw the vehicle online Wednesday night and called for availability. By Thursday night we had a deal (that was smokin') and we had bought a car...over the phone (and just a couple of calls). By Sunday morning our car was delivered to our driveway (291 miles from the dealership). Our 2016 molten pearl RC 350 turns heads and drew a crowd of kids at this morning's school drop-off. We are not sure if we'll ever enter a dealership again. This was too easy. Anita found us great financing and Ali has treated us like royalty. Professional, courteous and a pleasure to work with. How lucky for us! More
Great service I have never had such quick, and smooth checkin for getting routine service and simultaneously getting a loaner car. My service provider Melissa was I have never had such quick, and smooth checkin for getting routine service and simultaneously getting a loaner car. My service provider Melissa was not only friendly but efficient. My experience was being in and out of the dealership in under ten minutes. More
Great Service! Youssef was extremely helpful with my purchase of the 2018 Lexus NX F Sport! He never pressured me or my husband to buy. I would definitely recommend Youssef was extremely helpful with my purchase of the 2018 Lexus NX F Sport! He never pressured me or my husband to buy. I would definitely recommend asking for Yousself if you are going to Newport Lexus! More
Another Great Service Visit We continue to receive excellent care from the Service Department and Joey Wilchek in particular. He is always willing to spend as much time with us We continue to receive excellent care from the Service Department and Joey Wilchek in particular. He is always willing to spend as much time with us as we need and to handle our issues competently. More
Amazing delightful purchasing experience It was a great experience working with Youssef Al-Mousswi, he is very knoweledgable and friendly. He listened to our concerns and delivered exactly wh It was a great experience working with Youssef Al-Mousswi, he is very knoweledgable and friendly. He listened to our concerns and delivered exactly what we wanted. Very Happy with our purchase and delighted to be Lexus customers. More
Mo was great! Mo was a great sales rep- friendly, unassuming, not pushy, happy to answer my questions, and willing to offer more info than I requested. Ali was als Mo was a great sales rep- friendly, unassuming, not pushy, happy to answer my questions, and willing to offer more info than I requested. Ali was also very friendly and went out of his way to make sure I knew he would ensure my anti theft system was transferred to me in a timely manner. Other than the wait experienced for the finance manager (it was to be expected since it was Black Friday), I have no complaints. I would highly recommend this dealership. More
Nice and police staff Had a nice staff. Had a good experience with my sales person. Also Yasmine helped me with my application. They promised to fix all dents and scratche Had a nice staff. Had a good experience with my sales person. Also Yasmine helped me with my application. They promised to fix all dents and scratches on the cpo car. Very satisfied with purchase. More