Newport Lexus

Always good service. My service manager, Alberto Lara, is the best. I never fail to get thoughtful service from him and the work is well done. I'm a fan. My service manager, Alberto Lara, is the best. I never fail to get thoughtful service from him and the work is well done. I'm a fan. More

First visit to service I made an appointment for service and it was handled in a friendly professional manner. Rudy arranged for a loaner and the car was ready and clean whe I made an appointment for service and it was handled in a friendly professional manner. Rudy arranged for a loaner and the car was ready and clean when they said it would be. Top notch service in a great facility. More

professional, efficient, thorough, great follow up Dave Clayton is amazing....always aware of service needs, terrific follow up, attentive and professional. Thoughtful, accommodating and WONDERFUL cust Dave Clayton is amazing....always aware of service needs, terrific follow up, attentive and professional. Thoughtful, accommodating and WONDERFUL customer service....I can always count on what he recommends and trust him completely as to my service needs. Great experience! More

Bought a new rx350 Already sent mr a j d,Amato a detailed letter ,of our experience with the great service by Nick Daramus, Unfortunately, he didn't "even acknowledg Already sent mr a j d,Amato a detailed letter ,of our experience with the great service by Nick Daramus, Unfortunately, he didn't "even acknowledge ""this message?,very sad... So I won't waste any more of my time with a survey,because upper management obviously doesn't even respond or care.. ""Our actions define us." More

Service by tom Grice Tom Grice helped me with a ignition key issue related to my Lexus RX 300. He was eager to help and service, called me when he had the answer and met m Tom Grice helped me with a ignition key issue related to my Lexus RX 300. He was eager to help and service, called me when he had the answer and met me personally at the dealership. I was impressed with Tom's attitude and support, therefore I will start bring my vehicle for service only at newport Beach Lexus. Tom communicated the quality and attitude of the dealership's personnel, as well as the way they conduct their business. Thank you Jacob More

Excellent service and experience! Mo and Anthony did an excellent job at helping me pick out my car! They were very helpful and gave me a great rate. Mo was very informative and gave u Mo and Anthony did an excellent job at helping me pick out my car! They were very helpful and gave me a great rate. Mo was very informative and gave us a lot of advice through this experience. Overall, I would recommend them and this dealership to others. Great service! More

ct200h I have use Jorge twice now and he takes very good care of his customers! He is friendly and honest . No haggling he gives you bottom line.. it's fast I have use Jorge twice now and he takes very good care of his customers! He is friendly and honest . No haggling he gives you bottom line.. it's fast and without frustration! I will always use Jorge because I truly feel Like I can trust him! More

Excellent Service The warm, friendly approach by the Service Staff; their couertesy in following up and notifying me when the work is done, is always of the highest qua The warm, friendly approach by the Service Staff; their couertesy in following up and notifying me when the work is done, is always of the highest quality. The reason I pass by 3 other Lexus Service Centers to have the work done at Newport Lexus, is because of the excellent service you offer. More

Good customer service they offer me the service very fast at the moment I arrived to the dealer, so I like that because was on weekday and everybody is busy at that time. they offer me the service very fast at the moment I arrived to the dealer, so I like that because was on weekday and everybody is busy at that time. More

Title Jorge was great and knowledgeable on the vehicle I was looking at. Very easy setup and process in buying. Also, he was good at following up to see how Jorge was great and knowledgeable on the vehicle I was looking at. Very easy setup and process in buying. Also, he was good at following up to see how both I and the car was doing. More