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Newport Lexus

Newport Beach, CA

4.9
2,560 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,561 reviews

December 08, 2017

Years of service Joey Wilcheck takes very good care of our Lexus. We like everything about the service dept except these satisfaction servers. If Joey was not the be More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 11, 2017 -

Newport Lexus responded

Thank you for your feedback. We're happy to see that Joey takes great care of you and we'll be sure to share this with him and our team. Hope you and your Lexus are well and hope you have a Happy Holidays. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 07, 2017

Happy with my new car I was pleased with my experience. Both Mike and Ali were professional and tried their best to get me what I wanted and succeeded. Ali did a good jo More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Ali Moallem, Anita Rami
Dec 07, 2017 -

Newport Lexus responded

Hi Rocky, Congrats on another ES 350 and thank you for being a part of our Newport Lexus Family! We couldn't be happier to see that Mike and Ali took great care of you throughout the entire process. Your business is greatly appreciated and we hope to continue working together for years to come. Enjoy your new Lexus and we'll see you soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 05, 2017

Above and Beyond Expectations They worked with me to find the right car despite me being located in San Diego. We had the deal done in less than an hour once I decided on the vehic More

by Jim Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Locastro, Nasser Naderi
Dec 05, 2017 -

Newport Lexus responded

Hi Jim, We're so happy to see that our team went above and beyond to get you into the Lexus you deserve. We appreciate you taking the time to leave this review and we'd like you to know that you're family now, so please don't hesitate to let us know if you need anything. Always here to help. Hope you have a Happy Holidays! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 04, 2017

Simply, Outstanding Wow. We saw the vehicle online Wednesday night and called for availability. By Thursday night we had a deal (that was smokin') and we had bought a c More

by drjortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem, Anita Rami
Dec 05, 2017 -

Newport Lexus responded

Congrats on your new RC 350 and thanks for traveling so far to see us! Welcome to our Newport Lexus Family and enjoy your new Lexus!!! Happy Holidays! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 02, 2017

Great service I have never had such quick, and smooth checkin for getting routine service and simultaneously getting a loaner car. My service provider Melissa was More

by Sportscarlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Dec 04, 2017 -

Newport Lexus responded

We're so happy to read this and see that Melissa got you in and out in no time! We're extremely grateful for your business and look forward to seeing you here at your next service visit. Hope you have a Happy Holidays! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 01, 2017

Great Service! Youssef was extremely helpful with my purchase of the 2018 Lexus NX F Sport! He never pressured me or my husband to buy. I would definitely recommend More

by newnex2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youssef Al-Moussawi
Dec 04, 2017 -

Newport Lexus responded

Congrats on your new NX F Sport and welcome to the Newport Lexus Family. It's a tremendous SUV that we know you'll love driving for years to come. Thanks for choosing us here and please let us or Youssef know should you ever have any questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 30, 2017

Another Great Service Visit We continue to receive excellent care from the Service Department and Joey Wilchek in particular. He is always willing to spend as much time with us More

by Very Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 30, 2017 -

Newport Lexus responded

Thank you for your loyalty to us here at Newport Lexus. We're very happy to see that Joey provides you with the 5-star service you deserve and we hope to continue to provide you with this same high-level of service for years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 29, 2017

Amazing delightful purchasing experience It was a great experience working with Youssef Al-Mousswi, he is very knoweledgable and friendly. He listened to our concerns and delivered exactly wh More

by Fanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Youssef Al-Moussawi
Nov 29, 2017 -

Newport Lexus responded

Thank you, Fanie! Very happy to see that Youssef worked hard to provide you with a quality experience and helped get you into the Lexus you deserve. We hope you're loving your vehicle and should you ever have any questions, please let us or Youssef know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 28, 2017

Mo was great! Mo was a great sales rep- friendly, unassuming, not pushy, happy to answer my questions, and willing to offer more info than I requested. Ali was als More

by Veronica Lorenzana-Bobic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem, Mo Qureshi
Nov 28, 2017 -

Newport Lexus responded

Hi Veronica, Mo and Ali are both great members of our team and always making sure customers go home happy. We're extremely pleased to see that they took great care of you and got you into the Lexus you deserve. We thank you for choosing us here at Newport Lexus and hope that we can continue to work together for years to come. See you soon hopefully! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 28, 2017

Nice and police staff Had a nice staff. Had a good experience with my sales person. Also Yasmine helped me with my application. They promised to fix all dents and scratche More

by Jyoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Esqueda, Yasmine Aref, Youssef Al-Moussawi
Nov 29, 2017 -

Newport Lexus responded

It's a team effort here and we're very pleased to see that our team worked hard to ensure you had the best experience possible. We thank you for your business and hope that we can continue working together for many years. We hope your vehicle is treating you well and we'll see you here for your first service visit. Happy Holidays! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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